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Need a way to see employeed surfing habits

Discussion in 'Windows Home Server' started by Paul, May 11, 2009.

  1. +Bob+

    +Bob+ Guest

    On Tue, 12 May 2009 22:01:19 +0000 (UTC), wrat@panix.com (the wharf
    rat) wrote:

    >In article <uROGgl00JHA.140@TK2MSFTNGP03.phx.gbl>,
    >Jon <qwerty9873@hotmail.com> wrote:
    >>
    >>Yep, it's tyrannical 'Henry Ford style' 'theory x' "you can have any website
    >>you like as long we approve of it" management at its worst. Penalising any
    >>bright sparks who decide to think outside of the box; who find solutions in
    >>obscure portions of the www that management doesn't anticipate.

    >
    > That's nonsense. First of all, you have no right as an employee
    >to use the employer network for any purpose not specifically allowed,
    >nor do you have an automatic right of privacy.


    Smart managers know what motivates people to do a good job. It's not
    treating them like captives who must be watched at all times.

    > Secondly, in today's legal climate if I accidentally glimpse
    >you accidentally viewing a website I consider offensive it can leave the
    >employer liable for the subsequent civil suit. Don't blame your
    >management. Blame the people who insist on legislating your right to profit
    >from being offended.


    As long as the employer issues regulations, they are all set. Sure,
    you need a 40 page manual written in conjunction with the corporate
    lawyers. You don't need to monitor people.

    In fact, monitoring sets you up to be sued. If you claim that your
    network is "safe" and you then fail to keep it that way, you can be
    sued. If you simply give employees regulations and they violate them,
    then they personally are responsible for the violation. Talk to a
    skilled HR lawyer.

    > Lastly, depending on the nature of the work there may be real
    >security issues involved. Think of working for one of those three letter
    >government agencies.


    Irrelevant. This is a case of an employer wanting to know who goes
    where. That's not operational security. That's handled very
    differently. Everyone I know who works for the DIA, CIA, or DOD in a
    sensitive area has standing orders not to use the Internet for
    personal reasons and serious penalties for doing so. In addition, the
    more sensitive areas are fully isolated. However, there's a legitimate
    reason for that - it's not there to because of poor management
    (although the military is hardly an example of good management), it's
    there for security.

    > The bottom line is that unless you're a star or a relative you work
    >for someone on their terms, and those terms are niether good nor evil but
    >simply their control of their own private property.


    You're missing the point. The real bottom line is that this is not how
    you treat people if you want them to be loyal, creative, motivated,
    valuable employees.

    http://en.wikipedia.org/wiki/Theory_X_and_theory_Y
     
  2. webster72n

    webster72n Guest

    "+Bob+" <nomailplease@example.com> wrote in message
    news:4f1k0514641vn5b554b0a7t895tf0i41e5@4ax.com...
    > On Tue, 12 May 2009 22:01:19 +0000 (UTC), wrat@panix.com (the wharf
    > rat) wrote:
    >
    >>In article <uROGgl00JHA.140@TK2MSFTNGP03.phx.gbl>,
    >>Jon <qwerty9873@hotmail.com> wrote:
    >>>
    >>>Yep, it's tyrannical 'Henry Ford style' 'theory x' "you can have any
    >>>website
    >>>you like as long we approve of it" management at its worst. Penalising
    >>>any
    >>>bright sparks who decide to think outside of the box; who find solutions
    >>>in
    >>>obscure portions of the www that management doesn't anticipate.

    >>
    >> That's nonsense. First of all, you have no right as an employee
    >>to use the employer network for any purpose not specifically allowed,
    >>nor do you have an automatic right of privacy.

    >
    > Smart managers know what motivates people to do a good job. It's not
    > treating them like captives who must be watched at all times.
    >
    >> Secondly, in today's legal climate if I accidentally glimpse
    >>you accidentally viewing a website I consider offensive it can leave the
    >>employer liable for the subsequent civil suit. Don't blame your
    >>management. Blame the people who insist on legislating your right to
    >>profit
    >>from being offended.

    >
    > As long as the employer issues regulations, they are all set. Sure,
    > you need a 40 page manual written in conjunction with the corporate
    > lawyers. You don't need to monitor people.
    >
    > In fact, monitoring sets you up to be sued. If you claim that your
    > network is "safe" and you then fail to keep it that way, you can be
    > sued. If you simply give employees regulations and they violate them,
    > then they personally are responsible for the violation. Talk to a
    > skilled HR lawyer.
    >
    >> Lastly, depending on the nature of the work there may be real
    >>security issues involved. Think of working for one of those three letter
    >>government agencies.

    >
    > Irrelevant. This is a case of an employer wanting to know who goes
    > where. That's not operational security. That's handled very
    > differently. Everyone I know who works for the DIA, CIA, or DOD in a
    > sensitive area has standing orders not to use the Internet for
    > personal reasons and serious penalties for doing so. In addition, the
    > more sensitive areas are fully isolated. However, there's a legitimate
    > reason for that - it's not there to because of poor management
    > (although the military is hardly an example of good management), it's
    > there for security.
    >
    >> The bottom line is that unless you're a star or a relative you work
    >>for someone on their terms, and those terms are niether good nor evil but
    >>simply their control of their own private property.

    >
    > You're missing the point. The real bottom line is that this is not how
    > you treat people if you want them to be loyal, creative, motivated,
    > valuable employees.


    Only thing is, Paul was asked to do this for someone, he is not the employer
    and hence these speculations are beyond his scope. He simply needed
    constructive suggestions (I am not looking for trouble, just trying to keep
    it straight).
    <H>.

    >
    > http://en.wikipedia.org/wiki/Theory_X_and_theory_Y
    >
     
  3. +Bob+

    +Bob+ Guest

    On Tue, 12 May 2009 20:50:19 -0400, "webster72n"
    <webster72n@gmail.com> wrote:

    >Only thing is, Paul was asked to do this for someone, he is not the employer
    >and hence these speculations are beyond his scope. He simply needed
    >constructive suggestions (I am not looking for trouble, just trying to keep
    >it straight).
    ><H>.


    Agreed... but the advice I originally posted is for him. Sometimes you
    need to stand on principle. Other times you compromise for a buck.
    Only Paul can decide what instance this is.



    I
     
  4. webster72n

    webster72n Guest

    "+Bob+" <nomailplease@example.com> wrote in message
    news:qibk051tgfeph052sr5lfbicom57dm7p78@4ax.com...
    > On Tue, 12 May 2009 20:50:19 -0400, "webster72n"
    > <webster72n@gmail.com> wrote:
    >
    >>Only thing is, Paul was asked to do this for someone, he is not the
    >>employer
    >>and hence these speculations are beyond his scope. He simply needed
    >>constructive suggestions (I am not looking for trouble, just trying to
    >>keep
    >>it straight).
    >><H>.

    >
    > Agreed... but the advice I originally posted is for him. Sometimes you
    > need to stand on principle. Other times you compromise for a buck.
    > Only Paul can decide what instance this is.


    I'll drink to that...

    >
    >
    >
    > I
     
  5. Leythos

    Leythos Guest

    In article <immj0518hspnedggkthoi8tpejsq1b835c@4ax.com>,
    nomailplease@example.com says...
    >
    > On Tue, 12 May 2009 09:04:34 +0100, "Jon"
    > <Email_Address@SomewhereOrOther.com> wrote:
    >
    > >Start by showing all your employees exactly which websites *YOU* have been
    > >visiting over the last month - warts n all. Accountable leadership I believe
    > >it's called.
    > >
    > >--
    > >Jon

    >
    > I'd go a little further.
    >
    > 1. Start by telling management that they are using an archaic
    > management style generally known as "theory X". With that style of
    > management, managers believe that employees are generally lazy and
    > won't work hard unless strictly supervised under a narrow set of rules
    > designed to keep their noses to the grindstone. Suggest that they go
    > look up "Theory Y" and learn what most smart companies figured out
    > about 40 years ago regarding motivating employees and obtaining
    > maximum performance.
    >
    > 2. Go prepare your resume. You don't want to work for a bunch of dolts
    > that spend their time worrying about what web sites employees are
    > browsing instead of concentrating on serving the company's customers.


    Bob, we work for many companies all over the USA. While most all of them
    have AUP's and other rules in place, the managers could not do their
    jobs if they sat on top of all employees all the time, it's just not
    possible to monitor suspected abusive employees and still get their own
    work done.

    Monitoring is a very good thing - it keeps productivity up, keeps morale
    up, and it also spots abuses by employees that can lead to compromised
    networks, sexual harassment, loss of intellectual/company data, loss of
    productivity, loss of morale, etc...

    As an example:

    Large company (at least for us), 140 users, two shifts, spread out
    across large building with many people isolated from others.

    Company had determined that they needed a third shift in order to meet
    current requirements.

    We had been telling them that the email and surfing being done by the
    employees was far beyond abuse of company policy and that we believed
    they didn't need a third shift to meet their needs.

    They agreed to let us install Web (HTTP/HTTPS) filtering, blocking of
    non-Business necessary sites, filtering and blocking of email, and
    limiting email (external) to only those that required external email for
    business needs.

    Yes, there was a lot of complaining, most of it was from the people that
    felt the company OWED them the right to surf and email friends/personal
    contact. Yes, there was about 2 days of getting the filters properly in
    place to allow all BUSINESS functions, but most of it was ready the day
    we implemented it.

    The factual reporting of abuse showed that more than 40% of the staff
    was spending more than 1 hour per day, beyond Lunch/Breaks, on non-
    business related email/surfing tasks. The factual reporting also showed
    that 5 employees were spending more then 6 hours per day on non-business
    related email/surfing tasks.

    All abusers were monitored for two weeks, all events recorded. At the
    end of two weeks all abusers were confronted by upper management and
    given the proof of their abuse, none were fired.

    For the first two weeks (apx), all but 2 kept their abuses to just
    lunch/breaks, then, over a period of 2 more weeks, the abuse started
    creeping into business hours and more and more time - instead of 40%, it
    was about 20%, the 5 serious abusers were fully back at it again.

    During a single holiday break, one person sent (yes, sent) more than 800
    emails to three people in a single shift - they were suppose to be
    processing orders that take several minutes to process.... Needless to
    say, the following shift was swamped.

    The 5 were presented proof of their abuse again, fired, unemployment
    denied. The rumors go around, since they were no longer there, and the
    abuse stopped for about a month, then, instead of 40%, about 10%
    returned to abusing the policy - another round of firings was done.

    At this time the company is operating on two shifts, has excess capacity
    without the third shift they didn't need, and overall productivity has
    increased more than 30 real percent, morale has increased with employee
    comments showing that people were really impacted by the failure of
    management to force people to do their work, forcing others to carry the
    abusers load....

    We've seen this say situation played out across the country - and the
    Abusive employees always claim they have a RIGHT to check personal
    email, contact friends/family at lunch/breaks, but they spill over into
    business hours, etc...

    If you want to do personal things then do them outside company
    hours/resources.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  6. Kudos from me! 100%
    I loved the story.


    --
    Phillip Windell
    www.wandtv.com

    The views expressed, are my own and not those of my employer, or Microsoft,
    or anyone else associated with me, including my cats.
    -----------------------------------------------------


    "Leythos" <spam999free@rrohio.com> wrote in message
    news:MPG.247481d38de108e989bfb@us.news.astraweb.com...
    > Bob, we work for many companies all over the USA. While most all of them
    > have AUP's and other rules in place, the managers could not do their
    > jobs if they sat on top of all employees all the time, it's just not
    > possible to monitor suspected abusive employees and still get their own
    > work done.
    >
    > Monitoring is a very good thing - it keeps productivity up, keeps morale
    > up, and it also spots abuses by employees that can lead to compromised
    > networks, sexual harassment, loss of intellectual/company data, loss of
    > productivity, loss of morale, etc...
    >
    > As an example:
    >
    > Large company (at least for us), 140 users, two shifts, spread out
    > across large building with many people isolated from others.
    >
    > Company had determined that they needed a third shift in order to meet
    > current requirements.
    >
    > We had been telling them that the email and surfing being done by the
    > employees was far beyond abuse of company policy and that we believed
    > they didn't need a third shift to meet their needs.
    >
    > They agreed to let us install Web (HTTP/HTTPS) filtering, blocking of
    > non-Business necessary sites, filtering and blocking of email, and
    > limiting email (external) to only those that required external email for
    > business needs.
    >
    > Yes, there was a lot of complaining, most of it was from the people that
    > felt the company OWED them the right to surf and email friends/personal
    > contact. Yes, there was about 2 days of getting the filters properly in
    > place to allow all BUSINESS functions, but most of it was ready the day
    > we implemented it.
    >
    > The factual reporting of abuse showed that more than 40% of the staff
    > was spending more than 1 hour per day, beyond Lunch/Breaks, on non-
    > business related email/surfing tasks. The factual reporting also showed
    > that 5 employees were spending more then 6 hours per day on non-business
    > related email/surfing tasks.
    >
    > All abusers were monitored for two weeks, all events recorded. At the
    > end of two weeks all abusers were confronted by upper management and
    > given the proof of their abuse, none were fired.
    >
    > For the first two weeks (apx), all but 2 kept their abuses to just
    > lunch/breaks, then, over a period of 2 more weeks, the abuse started
    > creeping into business hours and more and more time - instead of 40%, it
    > was about 20%, the 5 serious abusers were fully back at it again.
    >
    > During a single holiday break, one person sent (yes, sent) more than 800
    > emails to three people in a single shift - they were suppose to be
    > processing orders that take several minutes to process.... Needless to
    > say, the following shift was swamped.
    >
    > The 5 were presented proof of their abuse again, fired, unemployment
    > denied. The rumors go around, since they were no longer there, and the
    > abuse stopped for about a month, then, instead of 40%, about 10%
    > returned to abusing the policy - another round of firings was done.
    >
    > At this time the company is operating on two shifts, has excess capacity
    > without the third shift they didn't need, and overall productivity has
    > increased more than 30 real percent, morale has increased with employee
    > comments showing that people were really impacted by the failure of
    > management to force people to do their work, forcing others to carry the
    > abusers load....
    >
    > We've seen this say situation played out across the country - and the
    > Abusive employees always claim they have a RIGHT to check personal
    > email, contact friends/family at lunch/breaks, but they spill over into
    > business hours, etc...
    >
    > If you want to do personal things then do them outside company
    > hours/resources.
    >
    > --
    > - Igitur qui desiderat pacem, praeparet bellum.
    > - Calling an illegal alien an "undocumented worker" is like calling a
    > drug dealer an "unlicensed pharmacist"
    > spam999free@rrohio.com (remove 999 for proper email address)
     
  7. Leythos

    Leythos Guest

    In article <uueaDF#0JHA.1096@TK2MSFTNGP06.phx.gbl>,
    philwindell@hotmail.com says...
    >
    > Kudos from me! 100%
    > I loved the story.


    We see this in every location we provide IT/Consulting services for.

    The latest one is a small company, 10 employees, they use family to
    answer the phones and do some basic office work - they used a simple NAT
    router and didn't want to use web-blocking of any type - said they would
    not have a problem.

    I asked the owners to let me install OpenDNS for a month, and it was
    difficult for them to listen to family complain about not getting
    personal emails, not being able to visit pogo, etc....

    What was most telling what that they found MORE work was being done,
    that they could measure, after about two weeks, and they had less
    problems with your systems on top of that.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  8. +Bob+

    +Bob+ Guest

    On Wed, 13 May 2009 08:06:36 -0400, Leythos <spam999free@rrohio.com>
    wrote:

    >At this time the company is operating on two shifts, has excess capacity
    >without the third shift they didn't need, and overall productivity has
    >increased more than 30 real percent, morale has increased with employee
    >comments showing that people were really impacted by the failure of
    >management to force people to do their work, forcing others to carry the
    >abusers load....


    You are failing to see the forest for the trees.

    a. There are other ways to monitor production efficiency and quality
    of employee work. Much better ways. Good employees shine and are
    rewarded, bad employees are grown or removed.

    b. You are measuring only the short term efficiency of the change
    you've made. The long term effect on the workplace has been ignored.
    ex. As just one data point, the effects on growing employees and
    stifling creativity on the overall business has been ignored.

    c. You fallen right into the Theory X trap. You are closely watching
    employees, dictating what they do, how they do it, where they do it.
    I'll make a WAG this company knows nothing of TQM. This is
    manufacturing management from the 1940's. Do some reading about what
    really successful companies do since Fred stopped using the
    Bronto-crane at the Slate Quarry.
     
  9. Jon

    Jon Guest

    "Leythos" <spam999free@rrohio.com> wrote in message
    news:MPG.247481d38de108e989bfb@us.news.astraweb.com...


    > Bob, we work for many companies all over the USA. While most all of them
    > have AUP's and other rules in place, the managers could not do their
    > jobs if they sat on top of all employees all the time, it's just not
    > possible to monitor suspected abusive employees and still get their own
    > work done.
    >
    > Monitoring is a very good thing - it keeps productivity up, keeps morale
    > up, and it also spots abuses by employees that can lead to compromised
    > networks, sexual harassment, loss of intellectual/company data, loss of
    > productivity, loss of morale, etc...
    >
    > As an example:
    >
    > Large company (at least for us), 140 users, two shifts, spread out
    > across large building with many people isolated from others.
    >
    > Company had determined that they needed a third shift in order to meet
    > current requirements.
    >
    > We had been telling them that the email and surfing being done by the
    > employees was far beyond abuse of company policy and that we believed
    > they didn't need a third shift to meet their needs.
    >
    > They agreed to let us install Web (HTTP/HTTPS) filtering, blocking of
    > non-Business necessary sites, filtering and blocking of email, and
    > limiting email (external) to only those that required external email for
    > business needs.
    >
    > Yes, there was a lot of complaining, most of it was from the people that
    > felt the company OWED them the right to surf and email friends/personal
    > contact. Yes, there was about 2 days of getting the filters properly in
    > place to allow all BUSINESS functions, but most of it was ready the day
    > we implemented it.
    >
    > The factual reporting of abuse showed that more than 40% of the staff
    > was spending more than 1 hour per day, beyond Lunch/Breaks, on non-
    > business related email/surfing tasks. The factual reporting also showed
    > that 5 employees were spending more then 6 hours per day on non-business
    > related email/surfing tasks.
    >
    > All abusers were monitored for two weeks, all events recorded. At the
    > end of two weeks all abusers were confronted by upper management and
    > given the proof of their abuse, none were fired.
    >
    > For the first two weeks (apx), all but 2 kept their abuses to just
    > lunch/breaks, then, over a period of 2 more weeks, the abuse started
    > creeping into business hours and more and more time - instead of 40%, it
    > was about 20%, the 5 serious abusers were fully back at it again.
    >
    > During a single holiday break, one person sent (yes, sent) more than 800
    > emails to three people in a single shift - they were suppose to be
    > processing orders that take several minutes to process.... Needless to
    > say, the following shift was swamped.
    >
    > The 5 were presented proof of their abuse again, fired, unemployment
    > denied. The rumors go around, since they were no longer there, and the
    > abuse stopped for about a month, then, instead of 40%, about 10%
    > returned to abusing the policy - another round of firings was done.
    >
    > At this time the company is operating on two shifts, has excess capacity
    > without the third shift they didn't need, and overall productivity has
    > increased more than 30 real percent, morale has increased with employee
    > comments showing that people were really impacted by the failure of
    > management to force people to do their work, forcing others to carry the
    > abusers load....
    >
    > We've seen this say situation played out across the country - and the
    > Abusive employees always claim they have a RIGHT to check personal
    > email, contact friends/family at lunch/breaks, but they spill over into
    > business hours, etc...
    >
    > If you want to do personal things then do them outside company
    > hours/resources.






    The word 'abuse' (and its derivatives) appears a total of 15 times in your
    comment. Each time you use it to refer to the actions of employees and not
    once to the potential abuses of management upon their employees by
    installing such technology.

    The number one abuser in the workplace has always been (and probably always
    will be) management itself. So unfortunately your phraseology reflects a
    biased perspective, since you earn your income from enforcing such Draconian
    measures in the companies you visit.

    Technology that you may help to implement for one purpose (rooting out the
    'over-surfers') can easily be flipped and used for far more invasive
    purposes (eg spying on + stifling the freedom of the innocent surfer).

    Ok you can wash your hands of that, count your paycheck, and say 'well we
    only installed for that one particular intention'. In reality you would bear
    some of the responsibility for its subsequent use, be that good or evil,
    since you had the moral choice to either accept or reject such a project.


    --
    Jon

    Just Say No
    http://www.youtube.com/watch?v=EehZHNvLJuo
     
  10. Jon

    Jon Guest

    "the wharf rat" <wrat@panix.com> wrote in message
    news:gud6k5$3t0$1@reader1.panix.com...
    > In article <4f1k0514641vn5b554b0a7t895tf0i41e5@4ax.com>,


    > IMHO you've (all) got this sort of backwards. Nobody does stuff
    > like this just because they want to snoop, or because they want you to
    > KNOW
    > you're being watched. The only time anyone goes through all this trouble
    > is because they feel that it's what they need to do to ensure information
    > security. That's a management decision and a management responsibilty,
    > and as an employee it's both rude and counterproductive to sit there and
    > mutter about fascists. You knew what the deal was when you signed up,
    > right?
    >


    This isn't the likely scenario. Here we probably have 25 happily-working
    employees who will arrive at work one day to have their boss announce that
    from that day onwards they will be spied upon. I would doubt very much if a
    single one of them were told at their recruitment interviews

    'Oh, and by the way exactly one year into your employment we'll start
    spying on your surfing habits. I hope you agree? If so, sign here.'

    No, Mr Boss will come out of his secluded little office one day and announce
    to all and sundry that that is just the way it is and that if they don't
    like it then the door is thatta way

    <-----


    with perhaps a few strategically positioned newspapers around the office
    headlining the world's financial crisis to help Mr Joe / Miss Jill "heavily
    in credit card debt" Worker to make their decisions.


    > It's like going to a nudist camp (excuse me I mean a clothes free
    > resort :). You KNOW there's going to be naked people and you KNOW you're
    > going to have to undress so wouldn't it be pretty silly to voluntarily
    > sign
    > up and then complain that naked guys are looking at your legs?
    >





    I think it's more like turning up at a standard holiday camp and the camp
    leader suddenly announcing that the camp rules have changed; that in the
    interests of greater transparency and to ensure that attendees can have
    nothing to hide, from now on no clothes will be permitted - all except for
    the camp leader who somehow still manages to remains fully clothed.




    --
    Jon

    Just Say No
    http://www.youtube.com/watch?v=EehZHNvLJuo
     
  11. Dave

    Dave Guest

    What a load of crap!


    --
    Windows 7 RC
    http://get.live.com/wlmail/overview
    http://download.live.com/wlmail


    "Jon" <Email_Address@SomewhereOrOther.com> wrote in message
    news:#DNMqqA1JHA.1900@TK2MSFTNGP04.phx.gbl...
    >
    > "Leythos" <spam999free@rrohio.com> wrote in message
    > news:MPG.247481d38de108e989bfb@us.news.astraweb.com...
    >
    >
    >> Bob, we work for many companies all over the USA. While most all of them
    >> have AUP's and other rules in place, the managers could not do their
    >> jobs if they sat on top of all employees all the time, it's just not
    >> possible to monitor suspected abusive employees and still get their own
    >> work done.
    >>
    >> Monitoring is a very good thing - it keeps productivity up, keeps morale
    >> up, and it also spots abuses by employees that can lead to compromised
    >> networks, sexual harassment, loss of intellectual/company data, loss of
    >> productivity, loss of morale, etc...
    >>
    >> As an example:
    >>
    >> Large company (at least for us), 140 users, two shifts, spread out
    >> across large building with many people isolated from others.
    >>
    >> Company had determined that they needed a third shift in order to meet
    >> current requirements.
    >>
    >> We had been telling them that the email and surfing being done by the
    >> employees was far beyond abuse of company policy and that we believed
    >> they didn't need a third shift to meet their needs.
    >>
    >> They agreed to let us install Web (HTTP/HTTPS) filtering, blocking of
    >> non-Business necessary sites, filtering and blocking of email, and
    >> limiting email (external) to only those that required external email for
    >> business needs.
    >>
    >> Yes, there was a lot of complaining, most of it was from the people that
    >> felt the company OWED them the right to surf and email friends/personal
    >> contact. Yes, there was about 2 days of getting the filters properly in
    >> place to allow all BUSINESS functions, but most of it was ready the day
    >> we implemented it.
    >>
    >> The factual reporting of abuse showed that more than 40% of the staff
    >> was spending more than 1 hour per day, beyond Lunch/Breaks, on non-
    >> business related email/surfing tasks. The factual reporting also showed
    >> that 5 employees were spending more then 6 hours per day on non-business
    >> related email/surfing tasks.
    >>
    >> All abusers were monitored for two weeks, all events recorded. At the
    >> end of two weeks all abusers were confronted by upper management and
    >> given the proof of their abuse, none were fired.
    >>
    >> For the first two weeks (apx), all but 2 kept their abuses to just
    >> lunch/breaks, then, over a period of 2 more weeks, the abuse started
    >> creeping into business hours and more and more time - instead of 40%, it
    >> was about 20%, the 5 serious abusers were fully back at it again.
    >>
    >> During a single holiday break, one person sent (yes, sent) more than 800
    >> emails to three people in a single shift - they were suppose to be
    >> processing orders that take several minutes to process.... Needless to
    >> say, the following shift was swamped.
    >>
    >> The 5 were presented proof of their abuse again, fired, unemployment
    >> denied. The rumors go around, since they were no longer there, and the
    >> abuse stopped for about a month, then, instead of 40%, about 10%
    >> returned to abusing the policy - another round of firings was done.
    >>
    >> At this time the company is operating on two shifts, has excess capacity
    >> without the third shift they didn't need, and overall productivity has
    >> increased more than 30 real percent, morale has increased with employee
    >> comments showing that people were really impacted by the failure of
    >> management to force people to do their work, forcing others to carry the
    >> abusers load....
    >>
    >> We've seen this say situation played out across the country - and the
    >> Abusive employees always claim they have a RIGHT to check personal
    >> email, contact friends/family at lunch/breaks, but they spill over into
    >> business hours, etc...
    >>
    >> If you want to do personal things then do them outside company
    >> hours/resources.

    >
    >
    >
    >
    >
    > The word 'abuse' (and its derivatives) appears a total of 15 times in your
    > comment. Each time you use it to refer to the actions of employees and not
    > once to the potential abuses of management upon their employees by
    > installing such technology.
    >
    > The number one abuser in the workplace has always been (and probably
    > always will be) management itself. So unfortunately your phraseology
    > reflects a biased perspective, since you earn your income from enforcing
    > such Draconian measures in the companies you visit.
    >
    > Technology that you may help to implement for one purpose (rooting out the
    > 'over-surfers') can easily be flipped and used for far more invasive
    > purposes (eg spying on + stifling the freedom of the innocent surfer).
    >
    > Ok you can wash your hands of that, count your paycheck, and say 'well we
    > only installed for that one particular intention'. In reality you would
    > bear some of the responsibility for its subsequent use, be that good or
    > evil, since you had the moral choice to either accept or reject such a
    > project.
    >
    >
    > --
    > Jon
    >
    > Just Say No
    > http://www.youtube.com/watch?v=EehZHNvLJuo
    >
    >
    >
    >
    >
     
  12. Leythos

    Leythos Guest

    In article <muvl05t1oq554e4ssr0kai7sqqiq0mfj1i@4ax.com>,
    nomailplease@example.com says...
    > The long term effect on the workplace has been ignored.
    > ex. As just one data point, the effects on growing employees and
    > stifling creativity on the overall business has been ignored.
    >


    You are very wrong, having done this for decades myself.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  13. Just guessing,...but maybe Jon and Bob have been fired a time or two over
    abusing their usage rights and just have a chip on their shoulder. This
    whole theory X & Y thing is just psycho-babble to me. I live in the real
    world, and in the real world, people will do whatever they think they can
    get away with.

    Just my opinion....


    --
    Phillip Windell
    www.wandtv.com

    The views expressed, are my own and not those of my employer, or Microsoft,
    or anyone else associated with me, including my cats.
    -----------------------------------------------------
     
  14. Jon

    Jon Guest

    "Dave" <Dave@beepbeepbeepbeep.com> wrote in message
    news:%23pnubzA1JHA.3780@TK2MSFTNGP04.phx.gbl...
    > What a load of crap!
    >



    Able to elaborate, or are you restricted to 5 word comments by the
    authorities?

    --
    Jon

    Just Say No
    http://www.youtube.com/watch?v=EehZHNvLJuo
     
  15. Leythos

    Leythos Guest

    In article <#DNMqqA1JHA.1900@TK2MSFTNGP04.phx.gbl>,
    Email_Address@SomewhereOrOther.com says...
    > The word 'abuse' (and its derivatives) appears a total of 15 times in your
    > comment. Each time you use it to refer to the actions of employees and not
    > once to the potential abuses of management upon their employees by
    > installing such technology.
    >


    And it would appear, (sorry, I snipped the rest of your post since your
    bent can be derived from the part I quoted) that you are an employee
    level and not a business owner or manager.

    You should adopt the ethical and honest concept as follows:

    1) Employees are paid to Work.

    2) Employees USE company resources for BUSINESS as permitted by the
    BUSINESS.

    3) Employees have no natural right to personal anything, not email, not
    phone calls, not surfing, not games, etc.... unless their position
    clearly permits it.

    4) People do not have to apply for any job where they don't agree with
    the company policy.

    5) Employees "surfing" during business hours are stealing real money
    from the company by loss of productivity and decreasing the availability
    of network resources for business needs.

    6) Employees surfing and private emails are one of the most common
    threats to network security in any company.

    The problem with people like you, where you believe the employee has
    rights that permit abusing the company policy, wher you believe you are
    entitled to email and surfing access, is that you're wrong in the USA at
    least. If you can't work for 8 hours then don't take the job.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  16. Jon

    Jon Guest

    "Phillip Windell" <philwindell@hotmail.com> wrote in message
    news:%23lpvN5A1JHA.6056@TK2MSFTNGP03.phx.gbl...
    > Just guessing,...but maybe Jon and Bob have been fired a time or two over
    > abusing their usage rights and just have a chip on their shoulder. This
    > whole theory X & Y thing is just psycho-babble to me. I live in the real
    > world, and in the real world, people will do whatever they think they can
    > get away with.
    >
    > Just my opinion....
    >
    >
    > --
    > Phillip Windell
    > www.wandtv.com




    FWIW I've never been fired once.


    Working for Wand-TV your vested interests are clear in perpetuating the myth
    of the suspicious "could-be-a-crook" employee that you in the
    corporate-controlled media are paid to exploit on a daily basis.


    --
    Jon

    Just Say No
    http://www.youtube.com/watch?v=EehZHNvLJuo
     
  17. Leythos

    Leythos Guest

    In article <#paA6yA1JHA.3780@TK2MSFTNGP04.phx.gbl>,
    Email_Address@SomewhereOrOther.com says...
    > This isn't the likely scenario. Here we probably have 25 happily-working
    > employees who will arrive at work one day to have their boss announce that
    > from that day onwards they will be spied upon. I would doubt very much if a
    > single one of them were told at their recruitment interviews
    >
    > 'Oh, and by the way exactly one year into your employment we'll start
    > spying on your surfing habits. I hope you agree? If so, sign here.'
    >
    > No, Mr Boss will come out of his secluded little office one day and announce
    > to all and sundry that that is just the way it is and that if they don't
    > like it then the door is thatta way
    >


    You are able to leave, if you don't agree.

    In the USA, you have no right to privacy when using Company Phones or
    Networks, so, even without a written policy they can monitor all
    connections.

    If you've got nothing to hide then you've got no problems.

    If you want to work for a company that does everything the way you want
    it, allows all the abuse of company resources, costs the company money
    for your personal freedom, then start your own company and watch it
    fail.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  18. Leythos

    Leythos Guest

    In article <#lpvN5A1JHA.6056@TK2MSFTNGP03.phx.gbl>,
    philwindell@hotmail.com says...
    >
    > Just guessing,...but maybe Jon and Bob have been fired a time or two over
    > abusing their usage rights and just have a chip on their shoulder. This
    > whole theory X & Y thing is just psycho-babble to me. I live in the real
    > world, and in the real world, people will do whatever they think they can
    > get away with.
    >
    > Just my opinion....


    That was my impression also.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  19. Leythos

    Leythos Guest

    In article <Ox7pZ6A1JHA.3700@TK2MSFTNGP06.phx.gbl>,
    Email_Address@SomewhereOrOther.com says...
    >
    > "Dave" <Dave@beepbeepbeepbeep.com> wrote in message
    > news:%23pnubzA1JHA.3780@TK2MSFTNGP04.phx.gbl...
    > > What a load of crap!
    > >

    >
    >
    > Able to elaborate, or are you restricted to 5 word comments by the
    > authorities?


    I think it was clear to all of us in the group that have been ethical
    and honest employees, managers, and business owners.

    --
    - Igitur qui desiderat pacem, praeparet bellum.
    - Calling an illegal alien an "undocumented worker" is like calling a
    drug dealer an "unlicensed pharmacist"
    spam999free@rrohio.com (remove 999 for proper email address)
     
  20. Rob Moir

    Rob Moir Guest

    "Phillip Windell" <philwindell@hotmail.com> wrote in message
    news:#lpvN5A1JHA.6056@TK2MSFTNGP03.phx.gbl...
    > Just guessing,...but maybe Jon and Bob have been fired a time or two over
    > abusing their usage rights and just have a chip on their shoulder. This
    > whole theory X & Y thing is just psycho-babble to me. I live in the real
    > world, and in the real world, people will do whatever they think they can
    > get away with.
    >
    > Just my opinion....


    Possible. I was going for "still in college" myself but you could be
    correct...
     

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