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Mixed TS Environment 2003 Server / 2008 server & Office

Discussion in 'Windows Home Server' started by Craig_I, Sep 30, 2009.

  1. Craig_I

    Craig_I Guest

    We are currently working on updating to Office 2007 and Windows Server 2008
    Terminal Services. Our existing environment is Server 2003 with Office 2003
    installed.

    I've setup a custom install using the /admin switch for Office 2007 to set a
    few settings such as telling Outlook not to generate a new profile if one
    already exists. However when an existing user with an already existing MAPI
    profile of "Outlook" is asked to join our Beta testing of the 2008 TS farm
    they still have to run the first time wizard to setup a new Outlook 2007
    profile called "Default Outlook Profile."

    This wouldn't be a big deal but what happens is this new MAPI profile is set
    as the default and when the user logs back into the 2003 TS farm they are not
    able to reply / forward to emails; along with a whole host of other Outlook
    issues.

    The current fix is to just change the default profile back to Outlook; which
    at that time Outlook 2007 uses it.

    I have also tried setting up a different custom install which tells Outlook
    to modify the existing profile called "Outlook" or create it if it doesn't
    exist. In this case an existing user will have a Backup copy of Outlook
    created and Outlook 2007 will make a fresh MAPI profile thus creating the
    same issue for backwards compatibility to the 2003 servers.

    I have tried to find registry values that I could possible set such as
    HKLM\Software\Microsoft\Office\12.0\Outlook\Setup\First-Run and can't seem to
    find any documentation on what it does or what values are valid; or even if
    it’s the right key I’m looking for. Even the equivalent key that is located
    in the HKCU which I can set with 3rd party software (Simplify Suite).

    Another fix is to use the Outlook switch /profile and force Outlook to use
    the "Outlook" MAPI profile but once these servers are in production and new
    people come on that won’t be using the 2003 terminal server farm then you
    will get an error every time you open outlook.

    The questions is, are you able to force Outlook 2007 to truly use the
    existing MAPI profile and create one if it doesn't exist?

    Thanks in advance for the help / suggestions

    Craig
     
  2. I think the first thing you should do is to set your new TS to use a
    different Terminal Services Roaming Profile. You can do that using group
    policies.
    This way when they logon to the new 2008 box they do not bring their 2003
    profile and settings do not get screwed up.
    The setup.exe /adminfile YOURSETTINGS.MSP should work properly.
    I would just set it to create a new profile for Outlook and use it and there
    you would put your Exchange settings.
    That will work for sure.

    Cláudio Rodrigues

    CEO, WTSLabs Inc.


    "Craig_I" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > We are currently working on updating to Office 2007 and Windows Server 2008
    > Terminal Services. Our existing environment is Server 2003 with Office 2003
    > installed.
    >
    > I've setup a custom install using the /admin switch for Office 2007 to set a
    > few settings such as telling Outlook not to generate a new profile if one
    > already exists. However when an existing user with an already existing MAPI
    > profile of "Outlook" is asked to join our Beta testing of the 2008 TS farm
    > they still have to run the first time wizard to setup a new Outlook 2007
    > profile called "Default Outlook Profile."
    >
    > This wouldn't be a big deal but what happens is this new MAPI profile is set
    > as the default and when the user logs back into the 2003 TS farm they are not
    > able to reply / forward to emails; along with a whole host of other Outlook
    > issues.
    >
    > The current fix is to just change the default profile back to Outlook; which
    > at that time Outlook 2007 uses it.
    >
    > I have also tried setting up a different custom install which tells Outlook
    > to modify the existing profile called "Outlook" or create it if it doesn't
    > exist. In this case an existing user will have a Backup copy of Outlook
    > created and Outlook 2007 will make a fresh MAPI profile thus creating the
    > same issue for backwards compatibility to the 2003 servers.
    >
    > I have tried to find registry values that I could possible set such as
    > HKLMSoftwareMicrosoftOffice12.0OutlookSetupFirst-Run and can't seem to
    > find any documentation on what it does or what values are valid; or even if
    > it’s the right key I’m looking for. Even the equivalent key that is located
    > in the HKCU which I can set with 3rd party software (Simplify Suite).
    >
    > Another fix is to use the Outlook switch /profile and force Outlook to use
    > the "Outlook" MAPI profile but once these servers are in production and new
    > people come on that won’t be using the 2003 terminal server farm then you
    > will get an error every time you open outlook.
    >
    > The questions is, are you able to force Outlook 2007 to truly use the
    > existing MAPI profile and create one if it doesn't exist?
    >
    > Thanks in advance for the help / suggestions
    >
    > Craig<!--colorc--><!--/colorc-->
     
  3. Craig_I

    Craig_I Guest

    The newer term servs are on 2008 which by default if it see's that an
    existing 2003 profile is there it goes to *.V2 for the profile. So we are
    actually using a separate profile for those servers that have Office 2007
    installed, which are all on Server 2008.

    I would like to see about completely canceling out the auto create of a new
    profile within Outlook 2007. I think i may have found the registry keys but
    still am unable to find support documentation on it.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0\User
    Settings\{D03399D5-D34A-41CD-8E15-9977DCCDB15A}\Create\Software\Microsoft\Office\12.0\Outlook\Setup

    "Cláudio Rodrigues [MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I think the first thing you should do is to set your new TS to use a
    > different Terminal Services Roaming Profile. You can do that using group
    > policies.
    > This way when they logon to the new 2008 box they do not bring their 2003
    > profile and settings do not get screwed up.
    > The setup.exe /adminfile YOURSETTINGS.MSP should work properly.
    > I would just set it to create a new profile for Outlook and use it and there
    > you would put your Exchange settings.
    > That will work for sure.
    >
    > Cláudio Rodrigues
    >
    > CEO, WTSLabs Inc.
    >
    > <!--colorc--><!--/colorc-->
     
  4. Craig_I

    Craig_I Guest

    I believe to have found a solution though I'm not 100% if its considered a
    valid one. Howerver the things I need to have happen actual do happen. The
    following keys and their contents were complete deleted.

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0\User
    Settings\{D03399D5-D34A-41CD-8E15-9977DCCDB15A}\Create\Software\Microsoft\Office\12.0\Outlook\Setup

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\12.0\User
    Settings\{277DF7A2-4832-4849-A2CF-60A72BED51B2}

    To not compeltely repeat myself please go to my blog at
    to read more detailed information.

    If someone out there can confirm what I did is considered to be a valid
    solution I would greatly appreciate it - or at least confirm you did
    something similiar.

    Thank you,

    Craig Irvin
     

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