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Malware Or Hardware Issue?

Discussion in 'Malware Removal Help' started by Methodical4u, Feb 14, 2011.

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  1. Methodical4u

    Methodical4u Registered Members

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    I actually downloaded and installed the drivers and it still wouldn't work. The thing is with my external drive is it's plug and play, there never was a disc to it, so it doesn't need a driver, yet the computer somehow thinks that it does, so i'm pretty stumped. I will check the MS link in a few though and see if anything there helps.

    Any idea on how to get this thing to be able to delete files/folders/anything the normal way instead of having to use a separate program?
     
    Methodical4u, Feb 21, 2011
    #41
  3. Methodical4u

    Methodical4u Registered Members

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    The MS link will not let me run the program in normal mode, so I will try it in safe mode.
     
    Methodical4u, Feb 21, 2011
    #42
  4. Methodical4u

    Methodical4u Registered Members

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    ok this says "this troubleshooter doesn't apply to this computer" and i'm in safe mode currently.
     
    Methodical4u, Feb 21, 2011
    #43
  5. Methodical4u

    Methodical4u Registered Members

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    ok did some research online and found out how to be able to delete files without using a program... control panel/administrative tools/system configuration/and then tools, highlight disable UAC and click launch... restart and then it's good to go... although the CD drive still won't work :-(
     
    Methodical4u, Feb 21, 2011
    #44
  6. Methodical4u

    Methodical4u Registered Members

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    ok did some research online and found out how to be able to delete files without using a program... control panel/administrative tools/system configuration/and then tools, highlight disable UAC and click launch... restart and then it's good to go... although the CD drive still won't work :-(
     
    Methodical4u, Feb 21, 2011
    #45
  7. starbuck

    starbuck Rest In Peace Pete Administrator

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    Hi Evan,

    Looking back over everything, i see:
    4th February .... is this when the CD/DVD drive started playing up?
    I see this program is still in beta, so may still have glitches in it.
     
    starbuck, Feb 22, 2011
    #46
  8. Methodical4u

    Methodical4u Registered Members

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    oh no it's been a long time since it worked... at least 3 months ... believe it's been a lot longer though.
     
    Methodical4u, Feb 22, 2011
    #47
  9. Methodical4u

    Methodical4u Registered Members

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    Starbuck, someone had given me a link to all of the MS fixit links... not a single one will run or install... still malware on this POS or what do you think?
     
    Methodical4u, Feb 23, 2011
    #48
  10. starbuck

    starbuck Rest In Peace Pete Administrator

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    Hi Evan,

    I really don't think any problems you are experiencing now are due to malware.
    I think this is the key factor now:

    Like i said previously, without knowing what files are corrupt or any way to fix them ..... we're stuck.

    Maybe it was something that he did or removed ..... we don't know.

    Have you tried this:

    Toshiba laptops from mid 2007 onwards dont have a recovery disc supplied with a purchase of a laptop. Instead, Toshiba has added a hidden partion on the hard drive which contains the same files on a recovery cd / dvd.

    To reinstall your laptop to the factory settings / "out of the box" settings, please follow these steps.

    ALL DATA WILL BE ERASED ON YOUR HARD DRIVE IF YOU PROCEED. YOU WILL NEED TO ENSURE THAT YOU HAVE THE POWER ADAPTER PLUGGED IN. DO NOT SWITCH OFF OR RESTART YOUR COMPUTER DURING THIS PROCESS.


    1) Hold down the power button for 10 (ten) seconds to switch off your machine.

    Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.

    2) Press and hold the 0 (zero) key and at the same time, tap the power button once to switch on your notebook.

    3) When the machine Starts beeping; release the 0 key.

    4) When prompted by the warning screen; select Yes to continue with the system recovery.

    5) Select Recovery of Factory Default Software; click Next.

    6) Select Recover to out-of-box state. Click Next again.

    7) Click Next to Start recovery.
     
    starbuck, Feb 24, 2011
    #49
  11. Methodical4u

    Methodical4u Registered Members

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    Starbuck, I did the shut down by holding down the power button and did the 0 thing until it beeped and it only brought up safe mode stuff, but nothing about the recovery.

    So I shut it down normally until it started to beep and it just started normally ... am I doing something wrong?
     
    Methodical4u, Feb 24, 2011
    #50
  12. Alan

    Alan Inactive

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    Try this:

    1. Restart the computer.

    2. Repeatedly tap the F8 key until you see the Advanced Boot Option Screen.

    3. Select Repair Your Computer and hit Enter.

    4. Select your country >> OK.

    5. On the System Recovery Options Screen select Restore Application.

    6. Follow the on-screen instructions.

    8. When prompted, select on "Full Factory Recovery"

    9. Select Next >> Yes.

    10. After a couple of minutes the recovery will be completed.
     
    Alan, Feb 24, 2011
    #51
  13. Methodical4u

    Methodical4u Registered Members

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    it says "Windows cannot find a back up on the hard disks or dvds on this computer"
    "Attachthe correct hard disk or insert the the last backup DVD and then start the restore process again"
     
    Methodical4u, Feb 24, 2011
    #52
  14. Methodical4u

    Methodical4u Registered Members

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    oh yeah, and for some reason my Avast is not running anymore.
     
    Methodical4u, Feb 24, 2011
    #53
  15. starbuck

    starbuck Rest In Peace Pete Administrator

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    I wouldn't worry too much about Avast.
    Your system needs a full reinstall.
    After this you can add an AV.
     
    starbuck, Feb 24, 2011
    #54
  16. Methodical4u

    Methodical4u Registered Members

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    Starbuck, I did some searching and found the Emsisoft virus software. I am running the deep scan which has already taken several hours and is only at 8%, so far I think it found those registry issues... is says...

    "Trace.Registry.Remotely Anywhere Server Edit"
    4 traces of that

    It also found this
    "Exploit.Linux.Looter!IK"
    3 traces of that in the C: users/desktop/etc etc area.

    Of course I have no idea what any of these do or mean, but just thought you might find it interesting or that something might make more sense.
     
    Methodical4u, Feb 25, 2011
    #55
  17. Methodical4u

    Methodical4u Registered Members

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    Emsisoft Anti-Malware - Version 5.1
    Last update: 2/24/2011 11:33:25 PM

    Scan settings:

    Scan type: Deep Scan
    Objects: Memory, Traces, Cookies, C:\
    Scan archives: On
    Heuristics: Off
    ADS Scan: On

    Scan start: 2/24/2011 11:40:38 PM

    Value: HKEY_CLASSES_ROOT\CLSID\{183261F8-780B-4506-BE91-434C01DD010A}\InprocServer32 --> ThreadingModel detected: Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_CLASSES_ROOT\CLSID\{43534152-0000-0010-8000-00AA00389B71}\InprocServer32 --> ThreadingModel detected: Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{183261F8-780B-4506-BE91-434C01DD010A}\InprocServer32 --> ThreadingModel detected: Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{43534152-0000-0010-8000-00AA00389B71}\InprocServer32 --> ThreadingModel detected: Trace.Registry.Remotely Anywhere Server Edition!A2
    C:\Users\Chris\Desktop\fascinate\FascinateRoot_v02\rage.bin detected: Exploit.Linux.Lotoor!IK
    C:\Users\Chris\Desktop\fascinate\FascinateRoot_v02.zip/FascinateRoot_v02\rage.bin detected: Exploit.Linux.Lotoor!IK
    C:\Users\Chris\Downloads\DroidXRoot_v2.zip/exploid detected: Exploit.Linux.Lotoor!IK

    Scanned

    Files: 292296
    Traces: 436668
    Cookies: 0
    Processes: 22

    Found

    Files: 3
    Traces: 4
    Cookies: 0
    Processes: 0
    Registry keys: 0

    Scan end: 2/25/2011 3:43:43 AM
    Scan time: 4:03:05

    C:\Users\Chris\Desktop\fascinate\FascinateRoot_v02\rage.bin Quarantined Exploit.Linux.Lotoor!IK
    C:\Users\Chris\Desktop\fascinate\FascinateRoot_v02.zip/FascinateRoot_v02\rage.bin Quarantined Exploit.Linux.Lotoor!IK
    C:\Users\Chris\Downloads\DroidXRoot_v2.zip/exploid Quarantined Exploit.Linux.Lotoor!IK
    Value: HKEY_CLASSES_ROOT\CLSID\{183261F8-780B-4506-BE91-434C01DD010A}\InprocServer32 --> ThreadingModel Quarantined Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_CLASSES_ROOT\CLSID\{43534152-0000-0010-8000-00AA00389B71}\InprocServer32 --> ThreadingModel Quarantined Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{183261F8-780B-4506-BE91-434C01DD010A}\InprocServer32 --> ThreadingModel Quarantined Trace.Registry.Remotely Anywhere Server Edition!A2
    Value: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{43534152-0000-0010-8000-00AA00389B71}\InprocServer32 --> ThreadingModel Quarantined Trace.Registry.Remotely Anywhere Server Edition!A2

    Quarantined

    Files: 3
    Traces: 4
    Cookies: 0
     
    Methodical4u, Feb 25, 2011
    #56
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