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[Solved] Malware check plz

Discussion in 'Malware Removal Help' started by Just-Me, Feb 26, 2015.

  1. etavares

    etavares Malware Removal Specialist - Moderator

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    OK, sorry to hear you're still sore. :( Let me know how it goes.

    -etavares
     
  2. Just-Me

    Just-Me Registered Members

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    thanks

    ok have ran the scan and it rebooted my laptop itself and now where do I find the scan report? nothing left on my desktop.
     
  3. Just-Me

    Just-Me Registered Members

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    I couldn't figure out how to find the scan report so I took screen shots of what was found in each
     

    Attached Files:

  4. etavares

    etavares Malware Removal Specialist - Moderator

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    OK, I'd like to see the full log. Look where you saved Rogue Killer and you should see rkreport.txt...is it there? IF so, can you please copy/paste contents?

    -etavares
     
  5. Just-Me

    Just-Me Registered Members

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    when I downloaded the Rogue Killer I saved it to my desktop and after the scan was done...nothing was left. no report was left. that is why I took screen shots of what it found. should I delete the program and start from scratch with the Rogue?
     
  6. etavares

    etavares Malware Removal Specialist - Moderator

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    Please click the Report button in RogueKiller after the scan. It should open the report. I don't want you to fix anything until I can see it all to confirm we're not going to delete something legitimate.

    -etavares
     
  7. Just-Me

    Just-Me Registered Members

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    ok here is the report. I had to download the program again due to it being out of date. I was away for the long weekend also.

    RogueKiller V10.6.4.0 (x64) [May 18 2015] by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://www.adlice.com

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Lila [Administrator]
    Started from : C:\Users\Lila\Desktop\RogueKillerX64.exe
    Mode : Scan -- Date : 05/18/2015 17:32:06

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 10 ¤¤¤
    [PUM.Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED} -> Found
    [PUM.Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED} -> Found
    [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR -> Found
    [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Page : http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR -> Found
    [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Found
    [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : Preserve -> Found
    [PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
    [PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found
    [PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
    [PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found

    ¤¤¤ Tasks : 0 ¤¤¤

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 [Too big!] ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: ST9500325AS +++++
    --- User ---
    [MBR] 07f2ab0a73b8f817d4e8d9169e7dc32b
    [BSP] 63093cabbed7187f52a1f627a0b4b316 : Windows Vista/7/8|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 7864 MB
    1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 16107520 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 16312320 | Size: 468974 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive1: Ricoh SD/MMC Disk Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! ([32] The request is not supported. )
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive2: Ricoh Memory Stick Disk Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive3: WD My Passport 0830 USB Device +++++
    --- User ---
    [MBR] f7b89e61dee8dfcac7a1a0dd392c98c3
    [BSP] 3b0ca5a96485f156015c15e13e066b1e : Windows XP|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953836 MB [Windows XP Bootstrap | Windows XP Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive4: WD My Passport 0730 USB Device +++++
    --- User ---
    [MBR] 0edf6d74277cbf53326024140954c17f
    [BSP] fdbfd5c3900bba49e56c79efbc312c7f : Windows XP MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 476907 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )


    ============================================
    RKreport_SCN_05122015_212430.log
     
  8. etavares

    etavares Malware Removal Specialist - Moderator

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    Hi,

    OK, please do another Scan with Rogue Killer, then click Delete after it's done scanning. Then, let me know how it is running, please.

    -etavares
     
  9. Just-Me

    Just-Me Registered Members

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    Ok have done as you said above. I am attaching a screen shot of what I saw when I clicked on registry...its saying not selected. was I suppose to go in and put check marks in all before deleting?
    ty
     

    Attached Files:

  10. etavares

    etavares Malware Removal Specialist - Moderator

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    Yes, it used to default to checked. Check everything in the registry tab, then click delete..

    etavares
     
  11. Just-Me

    Just-Me Registered Members

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    here is the scan results. I ran a scan yesterday and did as you said to delete all in registry. did another scan just now and this is the results from the scan. there were more in the registry so I deleted those.
    since the scan last night I have two icons on my desktop. attaching screens shot of them. What should I do to get rid of them as they were never there before. ty



    RogueKiller V10.6.4.0 (x64) [May 18 2015] by Adlice Software
    mail : http://www.adlice.com/contact/
    Feedback : http://forum.adlice.com
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://www.adlice.com

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Lila [Administrator]
    Started from : C:\Users\Lila\Desktop\RogueKillerX64.exe
    Mode : Delete -- Date : 05/19/2015 09:54:35

    ¤¤¤ Processes : 0 ¤¤¤

    ¤¤¤ Registry : 2 ¤¤¤
    [PUM.SearchPage] (X64) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : http://search.msn.com/spbasic.htm -> Replaced (http://search.msn.com/spbasic.htm)
    [PUM.SearchPage] (X86) HKEY_USERS\S-1-5-21-2196296775-3493883262-1510572285-1001\Software\Microsoft\Internet Explorer\Main | Search Bar : http://search.msn.com/spbasic.htm -> Replaced (http://search.msn.com/spbasic.htm)

    ¤¤¤ Tasks : 0 ¤¤¤

    ¤¤¤ Files : 0 ¤¤¤

    ¤¤¤ Hosts File : 0 [Too big!] ¤¤¤

    ¤¤¤ Antirootkit : 0 (Driver: Loaded) ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ MBR Check : ¤¤¤
    +++++ PhysicalDrive0: ST9500325AS +++++
    --- User ---
    [MBR] 07f2ab0a73b8f817d4e8d9169e7dc32b
    [BSP] 63093cabbed7187f52a1f627a0b4b316 : Windows Vista/7/8|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 7864 MB
    1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 16107520 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 16312320 | Size: 468974 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    User = LL2 ... OK

    +++++ PhysicalDrive1: Ricoh SD/MMC Disk Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! ([32] The request is not supported. )
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive2: Ricoh Memory Stick Disk Device +++++
    Error reading User MBR! ([15] The device is not ready. )
    Error reading LL1 MBR! NOT VALID!
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive3: WD My Passport 0830 USB Device +++++
    --- User ---
    [MBR] f7b89e61dee8dfcac7a1a0dd392c98c3
    [BSP] 3b0ca5a96485f156015c15e13e066b1e : Windows XP|VT.Unknown MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 953836 MB [Windows XP Bootstrap | Windows XP Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )

    +++++ PhysicalDrive4: WD My Passport 0730 USB Device +++++
    --- User ---
    [MBR] 0edf6d74277cbf53326024140954c17f
    [BSP] fdbfd5c3900bba49e56c79efbc312c7f : Windows XP MBR Code
    Partition table:
    0 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 476907 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
    User = LL1 ... OK
    Error reading LL2 MBR! ([32] The request is not supported. )


    ============================================
    RKreport_SCN_05122015_212430.log - RKreport_SCN_05182015_173206.log - RKreport_SCN_05182015_201624.log - RKreport_DEL_05182015_201631.log
    RKreport_SCN_05182015_220500.log - RKreport_DEL_05182015_220529.log - RKreport_SCN_05192015_095412.log
     

    Attached Files:

  12. etavares

    etavares Malware Removal Specialist - Moderator

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    Hi,

    That log looks OK. The MSN isn't malware.

    As for the icons, RK change some settings back to default. To get rid of them, right-click your desktop, select Personalize.
    Click Change desktop icons
    UNcheck
    the box next to User's Files and Computer.
    OK your way out.

    Those should disappear.

    How is your computer running?

    -etavares
     
  13. Just-Me

    Just-Me Registered Members

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    icons are now gone. computer is running much better.
    I would like to say thank you for all of your help
    have yourself a great weekend and I will return one day LOL
    take care...Lila
     
  14. etavares

    etavares Malware Removal Specialist - Moderator

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    Great! You can remove any tools we used and delete the log files.

    -etavares
     
  15. Just-Me

    Just-Me Registered Members

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    I would like to say thank you so very much for all your help etevares.
    hope you are having a great week. cya later sometime LOL
     

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