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Low Cpu Usage Pages Wont Load

Discussion in 'Windows 7' started by jferr3, Jul 3, 2012.

  1. jferr3

    jferr3

    Joined:
    Jul 3, 2012
    Messages:
    2
    Location:
    lynnfield,ma
    Operating System:
    Windows 8
    I have a one year old HP 2000 Notebook PC with 3gb ram, using windows 7 home premium with internet explorer 9, with Comcast as an internet provider, using an Asus wireless router. The problem Im having that is driving me NUTS is that randomly web page wont load, I get internet explorer cannot display the webpage error and when I look at the task manager I notice that the cpu usage has dropped below 10%. This happens quite a bit all day long, Ive searched all over the net and cannot come up with a solution. Does anybody know what could be causing the low cpu usage and pages wont load? Any help is appreciated.
     
  2. woodyblade

    woodyblade Inactive Staff Member

    Joined:
    Dec 20, 2009
    Messages:
    720
    Operating System:
    Windows 8
    I would say it's just coincidence that the low CPU load occurs when pages aren't loading, the CPU usage would drop if pages failed to load.

    As a start could you try 'tracert' some sites, including those that you get problems with.

    Based on your experience level I'll guess you know how to run the tracert command, so for others who may read this thread you would go to Start and type 'cmd' into the search bar and press Enter (this will load a command prompt), then type tracert [website], so for example tracert bbc.co.uk and it will output the below information.


    Code:
    Tracing route to bbc.co.uk [212.58.241.131]
    over a maximum of 30 hops:
    
    1	11 ms	<1 ms	<1 ms  my.router [192.168.2.1]
    2	 6 ms	15 ms	 9 ms  217.32.143.129
    3	13 ms	22 ms	 9 ms  217.32.143.174
    4	 9 ms	15 ms	15 ms  213.120.181.10
    5	15 ms	16 ms	15 ms  217.41.169.35
    6	16 ms	14 ms	16 ms  217.41.169.107
    7	16 ms	14 ms	16 ms  109.159.251.103
    8	15 ms	24 ms	24 ms  core1-te0-13-0-2.ealing.ukcore.bt.net [109.159.51.9]
    9	24 ms	15 ms	13 ms  peer2-xe0-0-0.telehouse.ukcore.bt.net [109.159.54.102]
    10	13 ms	17 ms	14 ms  194.74.65.42
    11	 *		*		*	 Request timed out.
    12	26 ms	16 ms	16 ms  ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
    13	19 ms	14 ms	15 ms  132.185.255.60
    14	13 ms	16 ms	15 ms  212.58.241.131
    
    Trace complete.
     
  3. jferr3

    jferr3

    Joined:
    Jul 3, 2012
    Messages:
    2
    Location:
    lynnfield,ma
    Operating System:
    Windows 8
    Seems to me that it is BEYOND COINCIDENCE that the internet goes dead and the cpus drop, theres gotta be something to this. What does the tracert thing show?
     
  4. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

    Joined:
    Apr 20, 2009
    Messages:
    7,201
    Location:
    New Jersey "Stronger than the Storm"
    Operating System:
    Windows 7
    The tracert show the number "jumps" between you and the site you are trying to reach and how long it takes you to get there, The time it takes the tracert to show in your window does not coincide with the actual time it takes. If the tracert stops before it gets where you are going and gives you repeated "time outs" until it just fails you will be able to tell where the problem lies along the route.

    You can see if you are reaching the site at all by substituting "ping" for tracert and the typing in the url. The command to here for example is tracert computerhelpforums.net or ping computerhelpforums.net. In either case there needs to be a space between the command (ping or tracert) and the site url. It does not matter if you add www. or http:// or not.
     

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