LOGIC % x EMOTION %

what percentage = a great software product?


can a web service - with emotional underpinnings - like facebook - rival that of something with more technical/logical underpinnings - like office.

is the emotion of mac and linux users - cutting in to the technical merits (network effects) windows has always enjoyed? (technically better - but emotionally losing ground?)

Is it important to have a likeable ceo - or public face

is it better to have a technical one?* a showman?

what % is the perfect equation? - to a software product - and the ecosystem (company personality?) surrounding it?

Edit: what % would you say apple or ms or google is currently?

id venture...

ms -****** 10% emotion / 90% logic
apple -** 75% emotion*/ 25% logic
google*** 25% emotion / 75% logic

*neither emotion or logic are "bad"...* just left and right... brain?