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Discussion in 'Windows 11' started by Joe B, Mar 27, 2026.

  1. Joe B

    Joe B

    Joined:
    Mar 27, 2026
    Messages:
    1
    Operating System:
    Windows 10
    I have a Windows 11 PC which recently got hacked, so I removed the SSD C drive and scanned it as an external drive with Malwarebytes using my dad's Windows 11 laptop. Malwarebytes quarantined many files from the drive so I removed the drive and put it back in my PC, however, I got a CrossDeviceResume.exe application error when I turned my PC on. I tried scanning the drive for errors back on my dad's machine and I got an error saying "The file or directory is corrupted and unreadable." I opened Disk Management which displayed as in the attached image (my SSD drive being the D drive.) I do have a backup which I made with Ashampoo Backup Pro, but I would prefer to reinstall Windows and copy the files from my SSD drive as the backup will contain the files that were quarantined by Malwarebytes. Could someone please help me to make the files on my SSD drive accessible through my dad's computer?
     

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    Joe B, Mar 27, 2026
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,158
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    That drive D shows up as RAW. That means Windows doesn't recognize the file format - most likely the drive is corrupted. It's very possible that the data has been lost.
    Go to the manufacturer's website and look for their tool to scan and repair drives. If that doesn't work, you'll need to send it off to a company that specializes in SSD data recovery.
     
    Last edited: Mar 31, 2026
    Tony D, Mar 30, 2026
    #2
    IJAC likes this.

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