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Live OneCAre doesn't like Quickbooks Pro 2009

Discussion in 'Windows Security' started by woodp, May 27, 2009.

  1. woodp

    woodp Guest

    Every couple hours Live OneCare's icon changes from green GOOD to yellow
    FAIR. It then reports the "PC problem needing fix" as a stalled printer
    queue. Digging a little deeper reveals the printer queue that is jammed is
    Quickbooks 2009 Pro's "Quickbook PDF Converter."

    I can let OneCare "fix" the problem and the icon turns green, but three or
    four hours later the printer queue error returns.

    Is there a known problem between Quickbook and OneCare? Or does anyone have
    an idea what I might do to further troubleshoot this problem?
     
    woodp, May 27, 2009
    #1
  3. DL

    DL Guest

    As I understand it MS is or has dumped development of Live OneCare,
    allthough they are still taking subscriptions for it, so it would seem that
    if there is a bug / problem it aint going to be fixed

    "woodp" <woodp@discussions.microsoft.com> wrote in message
    news:C2FC8DB8-A11A-4068-87A5-BC655E52082B@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Every couple hours Live OneCare's icon changes from green GOOD to yellow
    > FAIR. It then reports the "PC problem needing fix" as a stalled printer
    > queue. Digging a little deeper reveals the printer queue that is jammed is
    > Quickbooks 2009 Pro's "Quickbook PDF Converter."
    >
    > I can let OneCare "fix" the problem and the icon turns green, but three or
    > four hours later the printer queue error returns.
    >
    > Is there a known problem between Quickbook and OneCare? Or does anyone
    > have
    > an idea what I might do to further troubleshoot this problem? <!--colorc--><!--/colorc-->
     
    DL, May 27, 2009
    #2
  4. Tom Allen

    Tom Allen Guest

    "woodp" <woodp@discussions.microsoft.com> wrote in message
    news:C2FC8DB8-A11A-4068-87A5-BC655E52082B@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Every couple hours Live OneCare's icon changes from green GOOD to
    > yellow
    > FAIR. It then reports the "PC problem needing fix" as a stalled
    > printer
    > queue. Digging a little deeper reveals the printer queue that is
    > jammed is
    > Quickbooks 2009 Pro's "Quickbook PDF Converter."
    >
    > I can let OneCare "fix" the problem and the icon turns green, but
    > three or
    > four hours later the printer queue error returns.
    >
    > Is there a known problem between Quickbook and OneCare? Or does anyone
    > have
    > an idea what I might do to further troubleshoot this problem?<!--colorc--><!--/colorc-->

    Try the question in



    That forum is still actively moderated.

    Tom
     
    Tom Allen, May 28, 2009
    #3

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