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Little red x

Discussion in 'Windows Security' started by Ed Ahern, Aug 26, 2009.

  1. Ed Ahern

    Ed Ahern Guest

    I've been running Vista for about a year. At various times I will open
    something and it seems that there are "boxes" with red x's and a
    description. I imagine it is a security thing. Is there someway to shut it
    off or am I better off leaving it alone. As an example, if I hit the start
    button and then "help and support" I will get these x's.



    Ed
     
  2. Guest

    What do you mean by "boxes with red x"? What does it say in the description?

    --
    ..
    --
    "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I've been running Vista for about a year. At various times I will open
    > something and it seems that there are "boxes" with red x's and a
    > description. I imagine it is a security thing. Is there someway to shut it
    > off or am I better off leaving it alone. As an example, if I hit the start
    > button and then "help and support" I will get these x's.
    >
    >
    >
    > Ed <!--colorc--><!--/colorc-->
     
  3. Ed Ahern

    Ed Ahern Guest

    windows basics, windows online help, etc. It's like the graphics are being
    blocked (?)
    <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > What do you mean by "boxes with red x"? What does it say in the
    > description?
    >
    > --
    > .
    > --
    > "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    > news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> I've been running Vista for about a year. At various times I will open
    >> something and it seems that there are "boxes" with red x's and a
    >> description. I imagine it is a security thing. Is there someway to shut
    >> it off or am I better off leaving it alone. As an example, if I hit the
    >> start button and then "help and support" I will get these x's.
    >>
    >>
    >>
    >> Ed<!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  4. Peter Foldes

    Peter Foldes Guest

    First go to IE\Properties\Advanced and scroll down to Multimedia and make sure you
    have a checkmark to show pictures and placeholders. Post back if already checked

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > windows basics, windows online help, etc. It's like the graphics are being blocked
    > (?)
    > <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> What do you mean by "boxes with red x"? What does it say in the description?
    >>
    >> --
    >> .
    >> --
    >> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I've been running Vista for about a year. At various times I will open something
    >>> and it seems that there are "boxes" with red x's and a description. I imagine it
    >>> is a security thing. Is there someway to shut it off or am I better off leaving
    >>> it alone. As an example, if I hit the start button and then "help and support" I
    >>> will get these x's.
    >>>
    >>>
    >>>
    >>> Ed<!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  5. Ed Ahern

    Ed Ahern Guest

    Everything under multimedia is checked, nothing is cleared

    Es
    "Peter Foldes" <okf22@hotmail.com> wrote in message
    news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > First go to IEPropertiesAdvanced and scroll down to Multimedia and make
    > sure you have a checkmark to show pictures and placeholders. Post back if
    > already checked
    >
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    >
    > "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    > news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> windows basics, windows online help, etc. It's like the graphics are
    >> being blocked (?)
    >> <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> What do you mean by "boxes with red x"? What does it say in the
    >>> description?
    >>>
    >>> --
    >>> .
    >>> --
    >>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>> I've been running Vista for about a year. At various times I will open
    >>>> something and it seems that there are "boxes" with red x's and a
    >>>> description. I imagine it is a security thing. Is there someway to shut
    >>>> it off or am I better off leaving it alone. As an example, if I hit the
    >>>> start button and then "help and support" I will get these x's.
    >>>>
    >>>>
    >>>>
    >>>> Ed
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  6. Phil Rhodes

    Phil Rhodes Guest

    1. Likely you are using 'Internet Explorer' as your browser. Let's say it
    has a problem. Try downloading another browser such as 'Firefox' by
    'Mozilla'. You can Google these names to find out more about them before
    deciding to download the browser. After you get it running, go to the
    toolbar, and click on 'Tools' then 'Options' then set Firefox up to delete
    everything (temp files, cookies, etc) after you close the browser (shut it
    off). Do you see 'little red boxes' when you use it? Of course, deleting the
    cookies will mean all of your passwords, etc will be deleted after each use,
    and if you find this inconvient, you can change it so that the cookies are
    saved (which is why IE doesn't offer this option).
    2. Do you scan you system with a spyware scanner? There are several free
    spyware scanners out there and if you Google 'spyware scanner' you will get
    a list [​IMG] but I can reccomend AdAware by Lavasoft and SuperAntiSpyware
    (although it can be anoying) and Spybot. Pick one and try it.
    3. Please find the answer to this question - why doesn't Microsoft build a
    spyware scanner into IE (or Mozilla into Firefox) so that it can tell the
    difference between cookies that you want to save, and cookies that interfere
    with your system (ie, spyware)? In the Windows 95 operating system, you had
    a seperate folder for cookies that you wanted to keep and you could easily
    clean the other one (in fact I bought a "Cleaner" my MS to do just that, if
    memory serves).


    "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Everything under multimedia is checked, nothing is cleared
    >
    > Es
    > "Peter Foldes" <okf22@hotmail.com> wrote in message
    > news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> First go to IEPropertiesAdvanced and scroll down to Multimedia and make
    >> sure you have a checkmark to show pictures and placeholders. Post back if
    >> already checked
    >>
    >> --
    >> Peter
    >>
    >> Please Reply to Newsgroup for the benefit of others
    >> Requests for assistance by email can not and will not be acknowledged.
    >>
    >> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> windows basics, windows online help, etc. It's like the graphics are
    >>> being blocked (?)
    >>> <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>> What do you mean by "boxes with red x"? What does it say in the
    >>>> description?
    >>>>
    >>>> --
    >>>> .
    >>>> --
    >>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>> I've been running Vista for about a year. At various times I will open
    >>>>> something and it seems that there are "boxes" with red x's and a
    >>>>> description. I imagine it is a security thing. Is there someway to
    >>>>> shut it off or am I better off leaving it alone. As an example, if I
    >>>>> hit the start button and then "help and support" I will get these x's.
    >>>>>
    >>>>>
    >>>>>
    >>>>> Ed
    >>>>
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  7. John Galt

    John Galt Guest

    "Phil Rhodes" <pe.rhodes@comcast.net> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >3. Please find the answer to this question - why doesn't Microsoft build a
    >spyware scanner into IE (or Mozilla into Firefox) so that it can tell the
    >difference between cookies that you want to save, and cookies that interfere
    >with your system (ie, spyware)? In the Windows 95 operating system, you had
    >a seperate folder for cookies that you wanted to keep and you could easily
    >clean the other one (in fact I bought a "Cleaner" my MS to do just that, if
    >memory serves).<!--colorc--><!--/colorc-->

    1) Cookies as "spyware"... way over emphasized IMO.

    2) Get CCleaner. You can do everything you want with cookies using
    that program.
     
  8. Ed Ahern

    Ed Ahern Guest

    Phil, I get the red x's even without IE. All I have to do is hit my start
    button and then "Help and support" Try it yourself on your machine (assuming
    you run Vista). After hitting "help and Support" you should get a drop down
    on the right. In the drop down is where the x's show up, like a placesetter

    Ed
    "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > 1. Likely you are using 'Internet Explorer' as your browser. Let's say it
    > has a problem. Try downloading another browser such as 'Firefox' by
    > 'Mozilla'. You can Google these names to find out more about them before
    > deciding to download the browser. After you get it running, go to the
    > toolbar, and click on 'Tools' then 'Options' then set Firefox up to delete
    > everything (temp files, cookies, etc) after you close the browser (shut it
    > off). Do you see 'little red boxes' when you use it? Of course, deleting
    > the cookies will mean all of your passwords, etc will be deleted after
    > each use, and if you find this inconvient, you can change it so that the
    > cookies are saved (which is why IE doesn't offer this option).
    > 2. Do you scan you system with a spyware scanner? There are several free
    > spyware scanners out there and if you Google 'spyware scanner' you will
    > get a list [​IMG] but I can reccomend AdAware by Lavasoft and SuperAntiSpyware
    > (although it can be anoying) and Spybot. Pick one and try it.
    > 3. Please find the answer to this question - why doesn't Microsoft build a
    > spyware scanner into IE (or Mozilla into Firefox) so that it can tell the
    > difference between cookies that you want to save, and cookies that
    > interfere with your system (ie, spyware)? In the Windows 95 operating
    > system, you had a seperate folder for cookies that you wanted to keep and
    > you could easily clean the other one (in fact I bought a "Cleaner" my MS
    > to do just that, if memory serves).
    >
    >
    > "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    > news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Everything under multimedia is checked, nothing is cleared
    >>
    >> Es
    >> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> First go to IEPropertiesAdvanced and scroll down to Multimedia and
    >>> make sure you have a checkmark to show pictures and placeholders. Post
    >>> back if already checked
    >>>
    >>> --
    >>> Peter
    >>>
    >>> Please Reply to Newsgroup for the benefit of others
    >>> Requests for assistance by email can not and will not be acknowledged.
    >>>
    >>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>> windows basics, windows online help, etc. It's like the graphics are
    >>>> being blocked (?)
    >>>> <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>> description?
    >>>>>
    >>>>> --
    >>>>> .
    >>>>> --
    >>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>> I've been running Vista for about a year. At various times I will
    >>>>>> open something and it seems that there are "boxes" with red x's and a
    >>>>>> description. I imagine it is a security thing. Is there someway to
    >>>>>> shut it off or am I better off leaving it alone. As an example, if I
    >>>>>> hit the start button and then "help and support" I will get these
    >>>>>> x's.
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> Ed
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  9. John Galt

    John Galt Guest

    "Ed Ahern" <eahernisnotat@comcast.net> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >Phil, I get the red x's even without IE. All I have to do is hit my start
    >button and then "Help and support" Try it yourself on your machine (assuming
    >you run Vista). After hitting "help and Support" you should get a drop down
    >on the right. In the drop down is where the x's show up, like a placesetter<!--colorc--><!--/colorc-->

    1. Close the Help and Support window.

    2. Start the Registry Editor by clicking Start, typing "regedit" (no
    quotation marks), and pressing ENTER. (You need administrator
    privileges to do this.)

    3. Navigate to HKEY_CLASSES_ROOT\.png.

    4. Right-click the .png folder, point to New, and then click String
    value.

    5. Add a new string named "Content Type" (without quotation marks).

    6. Double-click the new Content Type string and set the Value data to
    "image/png" (without quotation marks).

    7. Close the Registry Editor, and then open Help and Support.
     
  10. Phil Rhodes

    Phil Rhodes Guest

    Yes, Ed, I clicked on "Start" then "help and support" and that is why I
    mention IE, because the "help and support" in not on your computer, it is on
    the internet (my laptop is made by HP, so that is where my "help and
    support" comes from) and likely, your default browser is IE, correct me if
    I'm wrong [​IMG] so your help and support comes from HP or Dell, etc.



    "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Phil, I get the red x's even without IE. All I have to do is hit my start
    > button and then "Help and support" Try it yourself on your machine
    > (assuming you run Vista). After hitting "help and Support" you should get
    > a drop down on the right. In the drop down is where the x's show up, like
    > a placesetter
    >
    > Ed
    > "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    > news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> 1. Likely you are using 'Internet Explorer' as your browser. Let's say it
    >> has a problem. Try downloading another browser such as 'Firefox' by
    >> 'Mozilla'. You can Google these names to find out more about them before
    >> deciding to download the browser. After you get it running, go to the
    >> toolbar, and click on 'Tools' then 'Options' then set Firefox up to
    >> delete everything (temp files, cookies, etc) after you close the browser
    >> (shut it off). Do you see 'little red boxes' when you use it? Of course,
    >> deleting the cookies will mean all of your passwords, etc will be deleted
    >> after each use, and if you find this inconvient, you can change it so
    >> that the cookies are saved (which is why IE doesn't offer this option).
    >> 2. Do you scan you system with a spyware scanner? There are several free
    >> spyware scanners out there and if you Google 'spyware scanner' you will
    >> get a list [​IMG] but I can reccomend AdAware by Lavasoft and
    >> SuperAntiSpyware (although it can be anoying) and Spybot. Pick one and
    >> try it.
    >> 3. Please find the answer to this question - why doesn't Microsoft build
    >> a spyware scanner into IE (or Mozilla into Firefox) so that it can tell
    >> the difference between cookies that you want to save, and cookies that
    >> interfere with your system (ie, spyware)? In the Windows 95 operating
    >> system, you had a seperate folder for cookies that you wanted to keep and
    >> you could easily clean the other one (in fact I bought a "Cleaner" my MS
    >> to do just that, if memory serves).
    >>
    >>
    >> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Everything under multimedia is checked, nothing is cleared
    >>>
    >>> Es
    >>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>> First go to IEPropertiesAdvanced and scroll down to Multimedia and
    >>>> make sure you have a checkmark to show pictures and placeholders. Post
    >>>> back if already checked
    >>>>
    >>>> --
    >>>> Peter
    >>>>
    >>>> Please Reply to Newsgroup for the benefit of others
    >>>> Requests for assistance by email can not and will not be acknowledged.
    >>>>
    >>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>> windows basics, windows online help, etc. It's like the graphics are
    >>>>> being blocked (?)
    >>>>> <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>>> description?
    >>>>>>
    >>>>>> --
    >>>>>> .
    >>>>>> --
    >>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>> I've been running Vista for about a year. At various times I will
    >>>>>>> open something and it seems that there are "boxes" with red x's and
    >>>>>>> a description. I imagine it is a security thing. Is there someway to
    >>>>>>> shut it off or am I better off leaving it alone. As an example, if I
    >>>>>>> hit the start button and then "help and support" I will get these
    >>>>>>> x's.
    >>>>>>>
    >>>>>>>
    >>>>>>>
    >>>>>>> Ed
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  11. Ed Ahern

    Ed Ahern Guest

    John Galt's solution worked. I followed the directions and the problem went
    away.

    Now can someone tell me what I did? I know I added a string.

    Ed
    "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    news:uM0PoX0JKHA.1492@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Yes, Ed, I clicked on "Start" then "help and support" and that is why I
    > mention IE, because the "help and support" in not on your computer, it is
    > on the internet (my laptop is made by HP, so that is where my "help and
    > support" comes from) and likely, your default browser is IE, correct me if
    > I'm wrong [​IMG] so your help and support comes from HP or Dell, etc.
    >
    >
    >
    > "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    > news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Phil, I get the red x's even without IE. All I have to do is hit my start
    >> button and then "Help and support" Try it yourself on your machine
    >> (assuming you run Vista). After hitting "help and Support" you should get
    >> a drop down on the right. In the drop down is where the x's show up, like
    >> a placesetter
    >>
    >> Ed
    >> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >> news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> 1. Likely you are using 'Internet Explorer' as your browser. Let's say
    >>> it has a problem. Try downloading another browser such as 'Firefox' by
    >>> 'Mozilla'. You can Google these names to find out more about them before
    >>> deciding to download the browser. After you get it running, go to the
    >>> toolbar, and click on 'Tools' then 'Options' then set Firefox up to
    >>> delete everything (temp files, cookies, etc) after you close the browser
    >>> (shut it off). Do you see 'little red boxes' when you use it? Of course,
    >>> deleting the cookies will mean all of your passwords, etc will be
    >>> deleted after each use, and if you find this inconvient, you can change
    >>> it so that the cookies are saved (which is why IE doesn't offer this
    >>> option).
    >>> 2. Do you scan you system with a spyware scanner? There are several free
    >>> spyware scanners out there and if you Google 'spyware scanner' you will
    >>> get a list [​IMG] but I can reccomend AdAware by Lavasoft and
    >>> SuperAntiSpyware (although it can be anoying) and Spybot. Pick one and
    >>> try it.
    >>> 3. Please find the answer to this question - why doesn't Microsoft build
    >>> a spyware scanner into IE (or Mozilla into Firefox) so that it can tell
    >>> the difference between cookies that you want to save, and cookies that
    >>> interfere with your system (ie, spyware)? In the Windows 95 operating
    >>> system, you had a seperate folder for cookies that you wanted to keep
    >>> and you could easily clean the other one (in fact I bought a "Cleaner"
    >>> my MS to do just that, if memory serves).
    >>>
    >>>
    >>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...
    >>>> Everything under multimedia is checked, nothing is cleared
    >>>>
    >>>> Es
    >>>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>>> First go to IEPropertiesAdvanced and scroll down to Multimedia and
    >>>>> make sure you have a checkmark to show pictures and placeholders. Post
    >>>>> back if already checked
    >>>>>
    >>>>> --
    >>>>> Peter
    >>>>>
    >>>>> Please Reply to Newsgroup for the benefit of others
    >>>>> Requests for assistance by email can not and will not be acknowledged.
    >>>>>
    >>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>>> windows basics, windows online help, etc. It's like the graphics are
    >>>>>> being blocked (?)
    >>>>>> <.> wrote in message news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>>>> description?
    >>>>>>>
    >>>>>>> --
    >>>>>>> .
    >>>>>>> --
    >>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>>> I've been running Vista for about a year. At various times I will
    >>>>>>>> open something and it seems that there are "boxes" with red x's and
    >>>>>>>> a description. I imagine it is a security thing. Is there someway
    >>>>>>>> to shut it off or am I better off leaving it alone. As an example,
    >>>>>>>> if I hit the start button and then "help and support" I will get
    >>>>>>>> these x's.
    >>>>>>>>
    >>>>>>>>
    >>>>>>>>
    >>>>>>>> Ed
    >>>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  12. Ed Ahern

    Ed Ahern Guest

    Worked like a charm.
    Thank you
    Ed
    "John Galt" <galtj@invalid.invalid> wrote in message
    news:p5id95tqkgfklk7rbisd5ii7h718ppi1kh@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "Ed Ahern" <eahernisnotat@comcast.net> wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>Phil, I get the red x's even without IE. All I have to do is hit my start
    >>button and then "Help and support" Try it yourself on your machine
    >>(assuming
    >>you run Vista). After hitting "help and Support" you should get a drop
    >>down
    >>on the right. In the drop down is where the x's show up, like a
    >>placesetter<!--colorc--><!--/colorc-->
    >
    > 1. Close the Help and Support window.
    >
    > 2. Start the Registry Editor by clicking Start, typing "regedit" (no
    > quotation marks), and pressing ENTER. (You need administrator
    > privileges to do this.)
    >
    > 3. Navigate to HKEY_CLASSES_ROOT.png.
    >
    > 4. Right-click the .png folder, point to New, and then click String
    > value.
    >
    > 5. Add a new string named "Content Type" (without quotation marks).
    >
    > 6. Double-click the new Content Type string and set the Value data to
    > "image/png" (without quotation marks).
    >
    > 7. Close the Registry Editor, and then open Help and Support. <!--colorc--><!--/colorc-->
     
  13. Hopefully John can explain. It looks like you corrected a registry
    error. Why the error occurred is anybody's guess.

    "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    news:e8EpRv0JKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > John Galt's solution worked. I followed the directions and the problem
    > went away.
    >
    > Now can someone tell me what I did? I know I added a string.
    >
    > Ed
    > "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    > news:uM0PoX0JKHA.1492@TK2MSFTNGP03.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Yes, Ed, I clicked on "Start" then "help and support" and that is why
    >> I mention IE, because the "help and support" in not on your computer,
    >> it is on the internet (my laptop is made by HP, so that is where my
    >> "help and support" comes from) and likely, your default browser is
    >> IE, correct me if I'm wrong [​IMG] so your help and support comes from HP
    >> or Dell, etc.
    >>
    >>
    >>
    >> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >> news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Phil, I get the red x's even without IE. All I have to do is hit my
    >>> start button and then "Help and support" Try it yourself on your
    >>> machine (assuming you run Vista). After hitting "help and Support"
    >>> you should get a drop down on the right. In the drop down is where
    >>> the x's show up, like a placesetter
    >>>
    >>> Ed
    >>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>> news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...
    >>>> 1. Likely you are using 'Internet Explorer' as your browser. Let's
    >>>> say it has a problem. Try downloading another browser such as
    >>>> 'Firefox' by 'Mozilla'. You can Google these names to find out more
    >>>> about them before deciding to download the browser. After you get
    >>>> it running, go to the toolbar, and click on 'Tools' then 'Options'
    >>>> then set Firefox up to delete everything (temp files, cookies, etc)
    >>>> after you close the browser (shut it off). Do you see 'little red
    >>>> boxes' when you use it? Of course, deleting the cookies will mean
    >>>> all of your passwords, etc will be deleted after each use, and if
    >>>> you find this inconvient, you can change it so that the cookies are
    >>>> saved (which is why IE doesn't offer this option).
    >>>> 2. Do you scan you system with a spyware scanner? There are several
    >>>> free spyware scanners out there and if you Google 'spyware scanner'
    >>>> you will get a list [​IMG] but I can reccomend AdAware by Lavasoft and
    >>>> SuperAntiSpyware (although it can be anoying) and Spybot. Pick one
    >>>> and try it.
    >>>> 3. Please find the answer to this question - why doesn't Microsoft
    >>>> build a spyware scanner into IE (or Mozilla into Firefox) so that
    >>>> it can tell the difference between cookies that you want to save,
    >>>> and cookies that interfere with your system (ie, spyware)? In the
    >>>> Windows 95 operating system, you had a seperate folder for cookies
    >>>> that you wanted to keep and you could easily clean the other one
    >>>> (in fact I bought a "Cleaner" my MS to do just that, if memory
    >>>> serves).
    >>>>
    >>>>
    >>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...
    >>>>> Everything under multimedia is checked, nothing is cleared
    >>>>>
    >>>>> Es
    >>>>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>>>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>>>> First go to IEPropertiesAdvanced and scroll down to Multimedia
    >>>>>> and make sure you have a checkmark to show pictures and
    >>>>>> placeholders. Post back if already checked
    >>>>>>
    >>>>>> --
    >>>>>> Peter
    >>>>>>
    >>>>>> Please Reply to Newsgroup for the benefit of others
    >>>>>> Requests for assistance by email can not and will not be
    >>>>>> acknowledged.
    >>>>>>
    >>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>>>> windows basics, windows online help, etc. It's like the graphics
    >>>>>>> are being blocked (?)
    >>>>>>> <.> wrote in message
    >>>>>>> news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>>>>> description?
    >>>>>>>>
    >>>>>>>> --
    >>>>>>>> .
    >>>>>>>> --
    >>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>>>> I've been running Vista for about a year. At various times I
    >>>>>>>>> will open something and it seems that there are "boxes" with
    >>>>>>>>> red x's and a description. I imagine it is a security thing.
    >>>>>>>>> Is there someway to shut it off or am I better off leaving it
    >>>>>>>>> alone. As an example, if I hit the start button and then "help
    >>>>>>>>> and support" I will get these x's.
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>>
    >>>>>>>>> Ed
    >>>>>>>>
    >>>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     
  14. John Galt

    John Galt Guest

    "FromTheRafters" <erratic @nomail.afraid.org> wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >Hopefully John can explain. It looks like you corrected a registry
    >error. Why the error occurred is anybody's guess.<!--colorc--><!--/colorc-->

    Don't know why it works... just that it does. I found that a long time
    ago when I had a similar problem, and I saved the solution.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >"Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >news:e8EpRv0JKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> John Galt's solution worked. I followed the directions and the problem
    >> went away.
    >>
    >> Now can someone tell me what I did? I know I added a string.
    >>
    >> Ed
    >> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >> news:uM0PoX0JKHA.1492@TK2MSFTNGP03.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Yes, Ed, I clicked on "Start" then "help and support" and that is why
    >>> I mention IE, because the "help and support" in not on your computer,
    >>> it is on the internet (my laptop is made by HP, so that is where my
    >>> "help and support" comes from) and likely, your default browser is
    >>> IE, correct me if I'm wrong [​IMG] so your help and support comes from HP
    >>> or Dell, etc.
    >>>
    >>>
    >>>
    >>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>> news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...
    >>>> Phil, I get the red x's even without IE. All I have to do is hit my
    >>>> start button and then "Help and support" Try it yourself on your
    >>>> machine (assuming you run Vista). After hitting "help and Support"
    >>>> you should get a drop down on the right. In the drop down is where
    >>>> the x's show up, like a placesetter
    >>>>
    >>>> Ed
    >>>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>>> news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...
    >>>>> 1. Likely you are using 'Internet Explorer' as your browser. Let's
    >>>>> say it has a problem. Try downloading another browser such as
    >>>>> 'Firefox' by 'Mozilla'. You can Google these names to find out more
    >>>>> about them before deciding to download the browser. After you get
    >>>>> it running, go to the toolbar, and click on 'Tools' then 'Options'
    >>>>> then set Firefox up to delete everything (temp files, cookies, etc)
    >>>>> after you close the browser (shut it off). Do you see 'little red
    >>>>> boxes' when you use it? Of course, deleting the cookies will mean
    >>>>> all of your passwords, etc will be deleted after each use, and if
    >>>>> you find this inconvient, you can change it so that the cookies are
    >>>>> saved (which is why IE doesn't offer this option).
    >>>>> 2. Do you scan you system with a spyware scanner? There are several
    >>>>> free spyware scanners out there and if you Google 'spyware scanner'
    >>>>> you will get a list [​IMG] but I can reccomend AdAware by Lavasoft and
    >>>>> SuperAntiSpyware (although it can be anoying) and Spybot. Pick one
    >>>>> and try it.
    >>>>> 3. Please find the answer to this question - why doesn't Microsoft
    >>>>> build a spyware scanner into IE (or Mozilla into Firefox) so that
    >>>>> it can tell the difference between cookies that you want to save,
    >>>>> and cookies that interfere with your system (ie, spyware)? In the
    >>>>> Windows 95 operating system, you had a seperate folder for cookies
    >>>>> that you wanted to keep and you could easily clean the other one
    >>>>> (in fact I bought a "Cleaner" my MS to do just that, if memory
    >>>>> serves).
    >>>>>
    >>>>>
    >>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...
    >>>>>> Everything under multimedia is checked, nothing is cleared
    >>>>>>
    >>>>>> Es
    >>>>>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>>>>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>>>>> First go to IEPropertiesAdvanced and scroll down to Multimedia
    >>>>>>> and make sure you have a checkmark to show pictures and
    >>>>>>> placeholders. Post back if already checked
    >>>>>>>
    >>>>>>> --
    >>>>>>> Peter
    >>>>>>>
    >>>>>>> Please Reply to Newsgroup for the benefit of others
    >>>>>>> Requests for assistance by email can not and will not be
    >>>>>>> acknowledged.
    >>>>>>>
    >>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>>>>> windows basics, windows online help, etc. It's like the graphics
    >>>>>>>> are being blocked (?)
    >>>>>>>> <.> wrote in message
    >>>>>>>> news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>>>>>> description?
    >>>>>>>>>
    >>>>>>>>> --
    >>>>>>>>> .
    >>>>>>>>> --
    >>>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>>>>> I've been running Vista for about a year. At various times I
    >>>>>>>>>> will open something and it seems that there are "boxes" with
    >>>>>>>>>> red x's and a description. I imagine it is a security thing.
    >>>>>>>>>> Is there someway to shut it off or am I better off leaving it
    >>>>>>>>>> alone. As an example, if I hit the start button and then "help
    >>>>>>>>>> and support" I will get these x's.
    >>>>>>>>>>
    >>>>>>>>>>
    >>>>>>>>>>
    >>>>>>>>>> Ed
    >>>>>>>>>
    >>>>>>>>
    >>>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >> <!--colorc--><!--/colorc-->
    ><!--colorc--><!--/colorc-->
     
  15. Peter Foldes

    Peter Foldes Guest

    This was a fix found and posted by Frank Saunders MS MVP R.I.P. This was the next
    step after the checkmarks were in place in the IE\Security check
    The reason for this change in the Registry is because of the use of a Registry
    Cleaning tool which removed that entry as usual for a snake oil product

    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "John Galt" <galtj@invalid.invalid> wrote in message
    news:339e95dle3ohs7jq4dh531bnud3t0bsnlg@4ax.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > "FromTheRafters" <erratic @nomail.afraid.org> wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>Hopefully John can explain. It looks like you corrected a registry
    >>error. Why the error occurred is anybody's guess.<!--colorc--><!--/colorc-->
    >
    > Don't know why it works... just that it does. I found that a long time
    > ago when I had a similar problem, and I saved the solution.
    >
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>"Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>news:e8EpRv0JKHA.4820@TK2MSFTNGP02.phx.gbl...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> John Galt's solution worked. I followed the directions and the problem
    >>> went away.
    >>>
    >>> Now can someone tell me what I did? I know I added a string.
    >>>
    >>> Ed
    >>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>> news:uM0PoX0JKHA.1492@TK2MSFTNGP03.phx.gbl...
    >>>> Yes, Ed, I clicked on "Start" then "help and support" and that is why
    >>>> I mention IE, because the "help and support" in not on your computer,
    >>>> it is on the internet (my laptop is made by HP, so that is where my
    >>>> "help and support" comes from) and likely, your default browser is
    >>>> IE, correct me if I'm wrong [​IMG] so your help and support comes from HP
    >>>> or Dell, etc.
    >>>>
    >>>>
    >>>>
    >>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>> news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...
    >>>>> Phil, I get the red x's even without IE. All I have to do is hit my
    >>>>> start button and then "Help and support" Try it yourself on your
    >>>>> machine (assuming you run Vista). After hitting "help and Support"
    >>>>> you should get a drop down on the right. In the drop down is where
    >>>>> the x's show up, like a placesetter
    >>>>>
    >>>>> Ed
    >>>>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>>>> news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...
    >>>>>> 1. Likely you are using 'Internet Explorer' as your browser. Let's
    >>>>>> say it has a problem. Try downloading another browser such as
    >>>>>> 'Firefox' by 'Mozilla'. You can Google these names to find out more
    >>>>>> about them before deciding to download the browser. After you get
    >>>>>> it running, go to the toolbar, and click on 'Tools' then 'Options'
    >>>>>> then set Firefox up to delete everything (temp files, cookies, etc)
    >>>>>> after you close the browser (shut it off). Do you see 'little red
    >>>>>> boxes' when you use it? Of course, deleting the cookies will mean
    >>>>>> all of your passwords, etc will be deleted after each use, and if
    >>>>>> you find this inconvient, you can change it so that the cookies are
    >>>>>> saved (which is why IE doesn't offer this option).
    >>>>>> 2. Do you scan you system with a spyware scanner? There are several
    >>>>>> free spyware scanners out there and if you Google 'spyware scanner'
    >>>>>> you will get a list [​IMG] but I can reccomend AdAware by Lavasoft and
    >>>>>> SuperAntiSpyware (although it can be anoying) and Spybot. Pick one
    >>>>>> and try it.
    >>>>>> 3. Please find the answer to this question - why doesn't Microsoft
    >>>>>> build a spyware scanner into IE (or Mozilla into Firefox) so that
    >>>>>> it can tell the difference between cookies that you want to save,
    >>>>>> and cookies that interfere with your system (ie, spyware)? In the
    >>>>>> Windows 95 operating system, you had a seperate folder for cookies
    >>>>>> that you wanted to keep and you could easily clean the other one
    >>>>>> (in fact I bought a "Cleaner" my MS to do just that, if memory
    >>>>>> serves).
    >>>>>>
    >>>>>>
    >>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...
    >>>>>>> Everything under multimedia is checked, nothing is cleared
    >>>>>>>
    >>>>>>> Es
    >>>>>>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>>>>>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>>>>>> First go to IEPropertiesAdvanced and scroll down to Multimedia
    >>>>>>>> and make sure you have a checkmark to show pictures and
    >>>>>>>> placeholders. Post back if already checked
    >>>>>>>>
    >>>>>>>> --
    >>>>>>>> Peter
    >>>>>>>>
    >>>>>>>> Please Reply to Newsgroup for the benefit of others
    >>>>>>>> Requests for assistance by email can not and will not be
    >>>>>>>> acknowledged.
    >>>>>>>>
    >>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>>>>>> windows basics, windows online help, etc. It's like the graphics
    >>>>>>>>> are being blocked (?)
    >>>>>>>>> <.> wrote in message
    >>>>>>>>> news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>>>>>> What do you mean by "boxes with red x"? What does it say in the
    >>>>>>>>>> description?
    >>>>>>>>>>
    >>>>>>>>>> --
    >>>>>>>>>> .
    >>>>>>>>>> --
    >>>>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>>>>>> I've been running Vista for about a year. At various times I
    >>>>>>>>>>> will open something and it seems that there are "boxes" with
    >>>>>>>>>>> red x's and a description. I imagine it is a security thing.
    >>>>>>>>>>> Is there someway to shut it off or am I better off leaving it
    >>>>>>>>>>> alone. As an example, if I hit the start button and then "help
    >>>>>>>>>>> and support" I will get these x's.
    >>>>>>>>>>>
    >>>>>>>>>>>
    >>>>>>>>>>>
    >>>>>>>>>>> Ed
    >>>>>>>>>>
    >>>>>>>>>
    >>>>>>>>
    >>>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc-->
    >> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  16. Thank you Peter, my curiosity is satisfied now.

    "Peter Foldes" <okf22@hotmail.com> wrote in message
    news:%23RT4hBBKKHA.5808@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > This was a fix found and posted by Frank Saunders MS MVP R.I.P. This
    > was the next step after the checkmarks were in place in the
    > IESecurity check
    > The reason for this change in the Registry is because of the use of a
    > Registry Cleaning tool which removed that entry as usual for a snake
    > oil product
    >
    > --
    > Peter
    >
    > Please Reply to Newsgroup for the benefit of others
    > Requests for assistance by email can not and will not be acknowledged.
    >
    > "John Galt" <galtj@invalid.invalid> wrote in message
    > news:339e95dle3ohs7jq4dh531bnud3t0bsnlg@4ax.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    >> "FromTheRafters" <erratic @nomail.afraid.org> wrote:
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>Hopefully John can explain. It looks like you corrected a registry
    >>>error. Why the error occurred is anybody's guess.<!--colorc--><!--/colorc-->
    >>
    >> Don't know why it works... just that it does. I found that a long
    >> time
    >> ago when I had a similar problem, and I saved the solution.
    >>
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>>"Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>news:e8EpRv0JKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>> John Galt's solution worked. I followed the directions and the
    >>>> problem
    >>>> went away.
    >>>>
    >>>> Now can someone tell me what I did? I know I added a string.
    >>>>
    >>>> Ed
    >>>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>>> news:uM0PoX0JKHA.1492@TK2MSFTNGP03.phx.gbl...
    >>>>> Yes, Ed, I clicked on "Start" then "help and support" and that is
    >>>>> why
    >>>>> I mention IE, because the "help and support" in not on your
    >>>>> computer,
    >>>>> it is on the internet (my laptop is made by HP, so that is where
    >>>>> my
    >>>>> "help and support" comes from) and likely, your default browser is
    >>>>> IE, correct me if I'm wrong [​IMG] so your help and support comes from
    >>>>> HP
    >>>>> or Dell, etc.
    >>>>>
    >>>>>
    >>>>>
    >>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>> news:%23C4Ye6zJKHA.3708@TK2MSFTNGP02.phx.gbl...
    >>>>>> Phil, I get the red x's even without IE. All I have to do is hit
    >>>>>> my
    >>>>>> start button and then "Help and support" Try it yourself on your
    >>>>>> machine (assuming you run Vista). After hitting "help and
    >>>>>> Support"
    >>>>>> you should get a drop down on the right. In the drop down is
    >>>>>> where
    >>>>>> the x's show up, like a placesetter
    >>>>>>
    >>>>>> Ed
    >>>>>> "Phil Rhodes" <pe.rhodes@comcast.net> wrote in message
    >>>>>> news:u0ZnPkzJKHA.1380@TK2MSFTNGP02.phx.gbl...
    >>>>>>> 1. Likely you are using 'Internet Explorer' as your browser.
    >>>>>>> Let's
    >>>>>>> say it has a problem. Try downloading another browser such as
    >>>>>>> 'Firefox' by 'Mozilla'. You can Google these names to find out
    >>>>>>> more
    >>>>>>> about them before deciding to download the browser. After you
    >>>>>>> get
    >>>>>>> it running, go to the toolbar, and click on 'Tools' then
    >>>>>>> 'Options'
    >>>>>>> then set Firefox up to delete everything (temp files, cookies,
    >>>>>>> etc)
    >>>>>>> after you close the browser (shut it off). Do you see 'little
    >>>>>>> red
    >>>>>>> boxes' when you use it? Of course, deleting the cookies will
    >>>>>>> mean
    >>>>>>> all of your passwords, etc will be deleted after each use, and
    >>>>>>> if
    >>>>>>> you find this inconvient, you can change it so that the cookies
    >>>>>>> are
    >>>>>>> saved (which is why IE doesn't offer this option).
    >>>>>>> 2. Do you scan you system with a spyware scanner? There are
    >>>>>>> several
    >>>>>>> free spyware scanners out there and if you Google 'spyware
    >>>>>>> scanner'
    >>>>>>> you will get a list [​IMG] but I can reccomend AdAware by Lavasoft
    >>>>>>> and
    >>>>>>> SuperAntiSpyware (although it can be anoying) and Spybot. Pick
    >>>>>>> one
    >>>>>>> and try it.
    >>>>>>> 3. Please find the answer to this question - why doesn't
    >>>>>>> Microsoft
    >>>>>>> build a spyware scanner into IE (or Mozilla into Firefox) so
    >>>>>>> that
    >>>>>>> it can tell the difference between cookies that you want to
    >>>>>>> save,
    >>>>>>> and cookies that interfere with your system (ie, spyware)? In
    >>>>>>> the
    >>>>>>> Windows 95 operating system, you had a seperate folder for
    >>>>>>> cookies
    >>>>>>> that you wanted to keep and you could easily clean the other one
    >>>>>>> (in fact I bought a "Cleaner" my MS to do just that, if memory
    >>>>>>> serves).
    >>>>>>>
    >>>>>>>
    >>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>> news:eUaP17yJKHA.4232@TK2MSFTNGP02.phx.gbl...
    >>>>>>>> Everything under multimedia is checked, nothing is cleared
    >>>>>>>>
    >>>>>>>> Es
    >>>>>>>> "Peter Foldes" <okf22@hotmail.com> wrote in message
    >>>>>>>> news:eMCl0UyJKHA.4820@TK2MSFTNGP02.phx.gbl...
    >>>>>>>>> First go to IEPropertiesAdvanced and scroll down to
    >>>>>>>>> Multimedia
    >>>>>>>>> and make sure you have a checkmark to show pictures and
    >>>>>>>>> placeholders. Post back if already checked
    >>>>>>>>>
    >>>>>>>>> --
    >>>>>>>>> Peter
    >>>>>>>>>
    >>>>>>>>> Please Reply to Newsgroup for the benefit of others
    >>>>>>>>> Requests for assistance by email can not and will not be
    >>>>>>>>> acknowledged.
    >>>>>>>>>
    >>>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>>> news:%23R4XeNyJKHA.4136@TK2MSFTNGP04.phx.gbl...
    >>>>>>>>>> windows basics, windows online help, etc. It's like the
    >>>>>>>>>> graphics
    >>>>>>>>>> are being blocked (?)
    >>>>>>>>>> <.> wrote in message
    >>>>>>>>>> news:%23pK2SnsJKHA.4236@TK2MSFTNGP04.phx.gbl...
    >>>>>>>>>>> What do you mean by "boxes with red x"? What does it say in
    >>>>>>>>>>> the
    >>>>>>>>>>> description?
    >>>>>>>>>>>
    >>>>>>>>>>> --
    >>>>>>>>>>> .
    >>>>>>>>>>> --
    >>>>>>>>>>> "Ed Ahern" <eahernisnotat@comcast.net> wrote in message
    >>>>>>>>>>> news:ulp3J5rJKHA.3724@TK2MSFTNGP03.phx.gbl...
    >>>>>>>>>>>> I've been running Vista for about a year. At various times
    >>>>>>>>>>>> I
    >>>>>>>>>>>> will open something and it seems that there are "boxes"
    >>>>>>>>>>>> with
    >>>>>>>>>>>> red x's and a description. I imagine it is a security
    >>>>>>>>>>>> thing.
    >>>>>>>>>>>> Is there someway to shut it off or am I better off leaving
    >>>>>>>>>>>> it
    >>>>>>>>>>>> alone. As an example, if I hit the start button and then
    >>>>>>>>>>>> "help
    >>>>>>>>>>>> and support" I will get these x's.
    >>>>>>>>>>>>
    >>>>>>>>>>>>
    >>>>>>>>>>>>
    >>>>>>>>>>>> Ed
    >>>>>>>>>>>
    >>>>>>>>>>
    >>>>>>>>>
    >>>>>>>>
    >>>>>>>
    >>>>>>
    >>>>>
    >>>>
    >>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    > <!--colorc--><!--/colorc-->
     

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