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Laptop acting up... I need help!

Discussion in 'Windows 7' started by Myles108, Jul 1, 2014.

  1. Myles108

    Myles108

    Joined:
    Jul 1, 2014
    Messages:
    1
    Operating System:
    Windows 7
    Hello, I recently downloaded new drivers to my laptop via DriverTuner, and when I restarted I was able to get online (network controller driver) which was great, but I then noticed that mozilla firefox would immediately stop working if i pressed anything on the board (the mouse worked however). I tried to use Internet Explorer which didn't work either. I thought it was something wrong with the browsers until I tried to sign into Steam and right when I pressed the keyboard it crashed. Everything is crashing when I press anything on the keyboard... Help please!
     
    Myles108, Jul 1, 2014
    #1
  3. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

    Joined:
    May 2, 2009
    Messages:
    2,801
    Location:
    In front of a monitor in Blackburn Lanc's UK.
    Operating System:
    Windows 7
    Hi and welcome to Computer Help Forums Myles.
    I don't know anything about that drivers download site, however it looks like you may have installed either the wrong driver or a bad one for the keyboard.

    You need to uninstall that one then Windows will install its own.

    Considering your mouse works OK, using just the mouse, click on the start, then click control panel, find the device manager and click on that. In the list look for Keyboard, click the small arrow on the left, then double click on whichever comes up, in the next small window click the "Driver" tab, then click the uninstall button, and then the OK.
    Close out of everything and then reboot the computer. Windows should then install its own driver, let us know how you get on please.

    Nev.
     
    Plastic Nev, Jul 2, 2014
    #2
  4. starbuck

    starbuck Rest In Peace Pete Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,830
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Was there a particular reason for doing this?
    Was the system running ok before you downloaded the 'new' drivers?
    There is no need to ever "update" a driver which is working as it should and, thus, not creating problems on the system.
    If a driver update doesn't provide additional functionality or solve an existing problem on a system...I see no reason to even think about doing such.

    If it ain't broke...don't break it by "updating."
     
    starbuck, Jul 2, 2014
    #3
    Tony D likes this.
  5. Rich M

    Rich M Guest

    Joined:
    Dec 24, 2013
    Messages:
    4,580
    Location:
    NE Pa USA
    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MSI Z97 PC Mate LGA 1150 Intel Z97
    CPU:
    Intel i7 4790K 4.0Ghz
    Memory:
    Corsair Vengeance 16GB (2x8GB) DDR3 2133
    Hard Drive:
    Crucial 256 Gb SSD+ WD Raptor 300 Gb Sata III
    Graphics Card:
    Radeon R9 280 2GB HDMI
    Power Supply:
    Seasonic 750 watt
    Starbuck is so right here we only recommend updating drivers if there is a problem we know a certain driver update will fix, and avoid those updating services as if its the plague.
    Since we know the Driver Update program created the issues why not go start with System Restore which will eliminate the driver update program and the bad drivers simply by choosing
    a date prior to the use of that program?
    "Start, Programs, Accessories, System Tools, System Restore" and put a check mark where called for to see more dates to choose.
     
    Rich M, Jul 2, 2014
    #4

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