KB970012, KB971933, KB972691 Won't Install

13 October's less than a week away.

You might be planning on Upgrading Vista to Win7 but you won't be updating
to Win7.

Tip: You /may/ find that you'll need to reinstall Office 2007 after
Upgrading. YMMV.


Rick Fisch wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Oh joy I can hardly wait. but by that time I will have udated to Windows
> 7.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> Nevertheless, we must assume it has been installed.
>>
>> Don't worry: Chance are that a new Junk Email Filter update will be
>> released on 13 October so you'll get to test all this again.
>>
>>
>> Rick Fisch wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> No KB973514 does not show as being installed in the Windows update
>>> history
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> As suggested in my earlier reply, "Update for Microsoft Office Outlook
>>>> 2007
>>>> Junk Email Filter (KB973514)" should be listed in Installed Updates or
>>>> Control Panel | Windows Update | View update history.
>>>>
>>>>
>>>> Rick Fisch wrote:
>>>>> Well when I tried installing the stand alone file as you suggested it
>>>>> said
>>>>> that it was. Is there a way to verify that it was?
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> And KB973514 had been installed, right?
>>>>>>
>>>>>> Rick Fisch wrote:
>>>>>>> Well hiding the update took care of the issue - Lets hope that when
>>>>>>> the
>>>>>>> next
>>>>>>> junk email deinitions are updated I can accept them with out issue
>>>>>>>
>>>>>>> Thanks for the information
>>>>>>>
>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>
>>>>>>>> (1) Assuming Windows Update/Automatic Updates does NOT offer
>>>>>>>> KB973514
>>>>>>>> (which supersedes KB970012, KB971933, & KB972691) and/or (2)
>>>>>>>> "Update
>>>>>>>> for
>>>>>>>> Microsoft Office Outlook 2007 Junk Email Filter (KB973514)" is
>>>>>>>> listed
>>>>>>>> under [Installed] Updates, (3) just "hide" KB970012, KB971933, &
>>>>>>>> KB972691
>>>>>>>> and be done with it.
>>>>>>>>
>>>>>>>> How to hide updates in Vista: Click View available updates |
>>>>>>>> Right-click
>>>>>>>> on
>>>>>>>> the update you wish to hide | Click Hide Update | Confirm the UAC
>>>>>>>> (User
>>>>>>>> Account Control), if appropriate.
>>>>>>>>
>>>>>>>> To restore/unhide updates in Vista: Start | Control Panel | System
>>>>>>>> And
>>>>>>>> Maintenance (If you are using Classic View, skip this step) |
>>>>>>>> Windows
>>>>>>>> Update
>>>>>>>>> Restore Hidden Updates | Find and select the update you wish to
>>>>>>>>> install
>>>>>>>>>>
>>>>>>>> Restore. You can now reselect it and install through the normal
>>>>>>>> process.
>>>>>>>> --
>>>>>>>> ~PA Bear
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Rick Fisch wrote:
>>>>>>>>> Yes Office 2007 SP2 is installed as well
>>>>>>>>>
>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>> Is Office 2007 SP2 installed?
>>>>>>>>>>
>>>>>>>>>> Rick Fisch wrote:
>>>>>>>>>>> Sorry this thread is hard to follow - Yes after installing Vista
>>>>>>>>>>> SP2
>>>>>>>>>>> and
>>>>>>>>>>> not Office SP2
>>>>>>>>>>>
>>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>
>>>>>>>>>>>> See my previous reply.
>>>>>>>>>>>>
>>>>>>>>>>>> Rick Fisch wrote:
>>>>>>>>>>>>> When I ran the update file by itself it says that is already
>>>>>>>>>>>>> installed
>>>>>>>>>>>>>
>>>>>>>>>>>>> "Rick Fisch" wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [Crosspost to Office Update newsgroup]
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> You've included KB970012, KB971933, & KB972691 (OL 2007 Junk
>>>>>>>>>>>>>>> E-mail
>>>>>>>>>>>>>>> Filter
>>>>>>>>>>>>>>> updates for Jun-09, Jul-09, and Aug-09) in your subject.
>>>>>>>>>>>>>>> Are
>>>>>>>>>>>>>>> we
>>>>>>>>>>>>>>> to
>>>>>>>>>>>>>>> understand that you, too, haven't been able to install any
>>>>>>>>>>>>>>> of
>>>>>>>>>>>>>>> them?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> ...Ever since installing SP2,
>>>>>>>>>>>>>>>> I have not been able to install the latest junk email
>>>>>>>>>>>>>>>> filter.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Are you referring to Vista SP2 or Office 2007 SP2 above?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Have you tried installing KB972691 manually after (1)
>>>>>>>>>>>>>>> downloading
>>>>>>>>>>>>>>> the
>>>>>>>>>>>>>>> installer from
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> and (2) inserting your Office 2007 CD into the appropriate
>>>>>>>>>>>>>>> drive-bay?
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Rick Fisch wrote:
>>>>>>>>>>>>>>>> Althought his is a same issue as another post and to avoid
>>>>>>>>>>>>>>>> confussion
>>>>>>>>>>>>>>>> I
>>>>>>>>>>>>>>>> am creating a new one.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I am running Vista Enteprise and IE 8 with SP2. Ever since
>>>>>>>>>>>>>>>> installing
>>>>>>>>>>>>>>>> SP2
>>>>>>>>>>>>>>>> I
>>>>>>>>>>>>>>>> have not been able to install the latest junk email filter.
>>>>>>>>>>>>>>>> This
>>>>>>>>>>>>>>>> happened
>>>>>>>>>>>>>>>> to
>>>>>>>>>>>>>>>> me once before, when SP2 first had come out but I
>>>>>>>>>>>>>>>> deinstalled
>>>>>>>>>>>>>>>> sP2
>>>>>>>>>>>>>>>> and
>>>>>>>>>>>>>>>> have not had the issue until reinstalling it again.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I have tried the the knowledge base solution regarding
>>>>>>>>>>>>>>>> stopping
>>>>>>>>>>>>>>>> the
>>>>>>>>>>>>>>>> installation service and installing the update but that did
>>>>>>>>>>>>>>>> not
>>>>>>>>>>>>>>>> work
>>>>>>>>>>>>>>>> for
>>>>>>>>>>>>>>>> me.
>>>>>>>>>>>>>>>> Has anyone else ever run into this issue before and if so
>>>>>>>>>>>>>>>> how
>>>>>>>>>>>>>>>> is
>>>>>>>>>>>>>>>> it
>>>>>>>>>>>>>>>> resolved?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks in advance <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->