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Kaspersky Problem

Discussion in 'General Software' started by madgewildfire, Sep 23, 2012.

  1. madgewildfire

    madgewildfire Registered Members

    Joined:
    Apr 17, 2010
    Messages:
    20
    Location:
    UK
    Operating System:
    Windows Vista Enterprise
    I have a lenovo laptop ideas pad with MS Windows 7. I have kaspersky installed for security but, since yesterday it won't download updates. I have had the laptop on for over two hours now and Kaspersky still tells me 0% and under that it says, Status: stopping.
    i am at a loss as to what to do. The laptop gets used every day and has never behaved like this before. Any advice for an elderly technophobe?, Thanks in anticipation.
     
    madgewildfire, Sep 23, 2012
    #1
  3. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

    Joined:
    Apr 20, 2009
    Messages:
    7,201
    Location:
    New Jersey "Stronger than the Storm"
    Operating System:
    Windows 7
    What version of Kaspersky are you using? Is it a full suite? Firewall?
     
    BeeCeeBee, Sep 23, 2012
    #2
  4. Wildman

    Wildman Registered Members

    Joined:
    Aug 31, 2010
    Messages:
    161
    Location:
    Overland Park Kansas
    Operating System:
    Windows 8
    Computer Brand or Motherboard:
    EL1360G-UW12P HDMI Emachine
    Memory:
    2GB DDR3 Memory
    Hard Drive:
    500GB
    Graphics Card:
    AMD RADRON HD6310
    How old is the program? Is it possible that it could have expired?

    Thanks
    Wildman
     
    Wildman, Sep 23, 2012
    #3
  5. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Also has real time protection stopped as well?
     
    DSTM (Dougie), Sep 23, 2012
    #4

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