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I've got working wireless...but no internet?

Discussion in 'Networking' started by C0d3h, Aug 5, 2009.

  1. C0d3h

    C0d3h Junior Member

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    Hello! Ive been having this problem for a while now. I recently got hit with spyware. And I supposedly cleaned it up. It says Ive got the wirless. And its working all the time. But it wont load up anything with internet. It asks me to diagnose the problem. But it wont let me. I dont know what to do. So I came here. Help please? :D
     
    C0d3h, Aug 5, 2009
    #1
  3. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

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    Can you tell us how you connect to the internet when it is working. What sort of wireless setup do your have? If you are using a router what is the make and model number.

    After you removed the spyware (something that we may have to get back to) did you check to make sure your settings remained as required by your Internet Service Provider.

    Finally, assuming we are talking about broadband, what is your isp and what sort of connection? (Cable modem, DSL)

    Midnight here on the East Coast but some of our British members and staff will be able to deal with this in a few hours if no one else gets to it first.
     
    BeeCeeBee, Aug 5, 2009
    #2
  4. Dalo Harkin

    Dalo Harkin Registered Members

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    Can you open a command window and type ipconfig/all
    at the very top should be your 'active' wireless and give you some information, can you post the info on here please.

    Normally when it asks you to repair the connection when you attempt to repair it gives you a reason if it cannot repair.
    Can you also post that if you can please
     
    Dalo Harkin, Aug 6, 2009
    #3
  5. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Hello C0d3h, welcome to CHF. It sounds as if the malware left you with a winsock corruption.

    To reset the Winsock settings automatically, click on Fix this problem.

    Click Run in the File Download dialog box, and then follow the steps in

    the Fix it wizard. If guided help doesn't work, you will need your OS disk

    and you may have to edit the registry in one area and install TCP/IP again.

    Fix this problem

    Microsoft Fix it
     
    allheart55 (Cindy E), Aug 6, 2009
    #4
  6. C0d3h

    C0d3h Junior Member

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    Thanks for the quick responses, guys! I've got Belkin 54g Wirless adapter. And I did try to do the ipconfig command. It'll pop the black box up and immediatly dissappear. I'm on my sisters laptop. So I can't do the Winsock file.
     
    C0d3h, Aug 6, 2009
    #5
  7. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    You need to type ( cmd ) in the run box and hit the enter key on your keyboard or click the Okay at the

    bottom of the run box. When the command line open(black box) type without the brackets ( ipconfig /all )

    (Note the space before the forward slash / all)

    Microsoft Winsock repair tool here. You can download it to a CD or a flash drive and run it on your computer.

    You can also manually reset the winsock using the command line but as it involves a bit of registry edit it

    isn't something I would recommend. It is more likely than not that the malware has corrupted your winsock.

    It, unfortunately is a frequent occurence when you have been infected....
     
    allheart55 (Cindy E), Aug 7, 2009
    #6
  8. C0d3h

    C0d3h Junior Member

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    Alright. Igot the Ipconfig open. What do you need to know?
     
    C0d3h, Aug 10, 2009
    #7
  9. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

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    If you could post a screenshot of your results that would be helpful.

    Did you try the Winsock repair tool that allheart55 gave you?
     
    BeeCeeBee, Aug 10, 2009
    #8
  10. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Hello C0d3h, Please type in the command box ..

    ipconfig /all

    Take your mouse and place it anywhere in the command box and right click and hit Select All. Paste the results

    into your next post. Type EXIT and hit enter in the command box to exit it.
     
    allheart55 (Cindy E), Aug 10, 2009
    #9

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