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Issues with sound card

Discussion in 'Windows 7' started by RhazhBash, Jul 17, 2014.

  1. RhazhBash

    RhazhBash

    Joined:
    Jul 17, 2014
    Messages:
    5
    Operating System:
    Windows 7
    I use an HP pavilion laptop, and yesterday the sound started to screw up. I normally keep my headset (20$ generic brand from best buy) plugged in 24/7 unless I go out and need to use it to listen to music on my phone. Yesterday I went out and took the headset, but when I got back I started to have problems with the sound card on my computer. First of all I have to say that the headset isn't the problem, I tried a pair of earbuds on my laptop and it still didn't work right, and the headset still works perfectly fine on my phone. What happened at first, I had gone to a skype call and tried to join, but when I attempted to it said skype could not access my sound card. This problem has since been fixed, but skype only recognizes my headphones and not the mic part of the headset. The headphones only work with what they feel like. Chrome works with the headphones and so does skype, but games (I only tested it with garrys mod, and civilization V, but I doubt it would work for others) and Itunes don't seem to recognize the headphones. With the speakers disabled for testing purposes, I get this on the bottom right of my screen, and mousing over it says no speakers or headphones are plugged in, but I still get sound from the headphones from some applications. I've tried unplugging them and plugging them back in, restarting the computer, updating the drivers (with driver booster), but nothing seems to be working. None of the solutions i found on google seem to work either.
     
  2. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,625
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W
    Welcome to Computer Help Forums, RhazhBash.

    Do your headphones have a USB or 3.5mm connection?
     
  3. RhazhBash

    RhazhBash

    Joined:
    Jul 17, 2014
    Messages:
    5
    Operating System:
    Windows 7
    3.5 mm
     
  4. RhazhBash

    RhazhBash

    Joined:
    Jul 17, 2014
    Messages:
    5
    Operating System:
    Windows 7
    I also ran a troubleshooter for audio problems, and it said the problem was that the headphones weren't the default device. When I clicked set as default, it seemed to ignore my input. http://puu.sh/afnbo/2d12d8591c.png
     
  5. RhazhBash

    RhazhBash

    Joined:
    Jul 17, 2014
    Messages:
    5
    Operating System:
    Windows 7
    Sorry for the triple post, but it's been nearly a week since I brought up this problem here. Does anybody have a solution for it?
     
  6. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

    Joined:
    May 2, 2009
    Messages:
    2,801
    Location:
    In front of a monitor in Blackburn Lanc's UK.
    Operating System:
    Windows 7
    Hi, have you tried a system restore back to a time when you know it was working correctly?

    If a system restore cures it, we will know for sure it is a software problem only, if however it doesn't we will know it may be hardware.

    Nev.
     
  7. RhazhBash

    RhazhBash

    Joined:
    Jul 17, 2014
    Messages:
    5
    Operating System:
    Windows 7
    Unfortunately, I'm a complete computer derp that doesn't know how to do a system restore.
     
  8. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

    Joined:
    Jun 11, 2009
    Messages:
    10,625
    Location:
    Pennsylvania
    Operating System:
    Windows 10
    Computer Brand or Motherboard:
    ASUS M4A77TD AM3 AMD 770 ATX AMD
    CPU:
    AMD Phenom II X6 1090T-Thuban 3.2GHz
    Memory:
    Crucial-DDR3 SDRAM 1333-8GB
    Hard Drive:
    WD Caviar Black SE HDD 640 GB - WD Caviar Black SE HDD 500 GB
    Graphics Card:
    Sapphire Radeon HD-7870 2GB
    Power Supply:
    CORSAIR CMPSU-750W

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