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Internet Explorer 7 Keeps Failing from WSUS

Discussion in 'Windows Update' started by Carito, Oct 1, 2009.

  1. Carito

    Carito Guest

    I have update (Windows Internet Explorer 7 for Windows XP) KB940767 approved
    to deploy.

    It appears to be failing quite a lot with an error of "Download Fialed". If
    I go to any of the computers and goto the %systemRoot%\windowsupdate.log and
    search for the update, I can cut and paste the download link it uses into run
    line and it will run it from the server. So I know the link is good and
    update exists on server. But it appears as though when I look in the
    \\%systemroot%\SoftwareDistribution\Download that the actual folder does not
    exist that relates to the download location in the windowsupdate.log file.

    Does anyone know how else I can troubleshoot this? Some are windows 2k
    machines upgraded to XP, some are native XP machines, all have SP3 on them.

    The only error in the log file of WSUS for each client is "Download Failed".

    Here is a snip from one of the windowsupdate.log files related to only this
    issue.
    --------------------------------------
    2009-10-01 00:45:54:799 816 b44 DnldMgr * Updates to download = 1
    2009-10-01 00:45:54:799 816 b44 Agent * Title = Windows Internet
    Explorer 7 for Windows XP
    2009-10-01 00:45:54:799 816 b44 Agent * UpdateId =
    {83A56F7C-B154-4269-B665-42BB483C80C2}.102
    2009-10-01 00:45:54:799 816 b44 Agent * Bundles 1 updates:
    2009-10-01 00:45:54:799 816 b44 Agent *
    {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102
    2009-10-01 00:45:54:799 816 b44 DnldMgr *********** DnldMgr: New download
    job [UpdateId = {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102] ***********
    2009-10-01 00:45:55:221 816 b44 DnldMgr * BITS job initialized, JobId =
    {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB}
    2009-10-01 00:45:55:362 816 b44 DnldMgr * Downloading from

    to
    C:\WINNT\SoftwareDistribution\Download\2449abaa965f28258b006979384ff8c9\d39b89c360fbaa9706b5181ae4718100687a5326 (full file).
    2009-10-01 00:45:55:424 816 70 AU AU checked download status and it
    changed: Downloading is paused
    2009-10-01 00:45:55:440 816 b44 Agent *********
    2009-10-01 00:45:55:440 816 b44 Agent ** END ** Agent: Downloading
    updates [CallerId = AutomaticUpdates]
    2009-10-01 00:45:55:440 816 b44 Agent *************
    2009-10-01 00:45:55:440 816 70 AU AU checked download status and it
    changed: Downloading is not paused
    2009-10-01 00:45:55:440 816 70 AU AU setting pending client directive to
    'Download Progress'
    2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    {46709FFB-5B7C-4B75-B144-53D2E9AA80F8} 2009-10-01
    00:45:54:753-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
    Synchronization Windows Update Client successfully detected 1 updates.
    2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    {380A08F9-9098-4CE8-8537-77F66477DE13} 2009-10-01
    00:45:54:753-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2009-10-01 00:46:02:612 816 760 DnldMgr BITS job
    {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB} completed successfully
    2009-10-01 00:46:03:284 816 760 Misc Validating signature for
    C:\WINNT\SoftwareDistribution\Download\2449abaa965f28258b006979384ff8c9\d39b89c360fbaa9706b5181ae4718100687a5326:
    2009-10-01 00:46:03:393 816 760 Misc WARNING: Error: 0x800b0111 when
    verifying trust for
    C:\WINNT\SoftwareDistribution\Download\2449abaa965f28258b006979384ff8c9\d39b89c360fbaa9706b5181ae4718100687a5326
    2009-10-01 00:46:03:393 816 760 Misc WARNING: Digital Signatures on file
    C:\WINNT\SoftwareDistribution\Download\2449abaa965f28258b006979384ff8c9\d39b89c360fbaa9706b5181ae4718100687a5326 are not trusted: Error 0x800b0111
    2009-10-01 00:46:03:393 816 760 DnldMgr WARNING: File failed
    postprocessing, error = 800b0111
    2009-10-01 00:46:03:393 816 760 DnldMgr Failed file: URL =
    'http://patchsvr.mhghpf.com:8530/Content/26/D39B89C360FBAA9706B5181AE4718100687A5326.exe',
    Local path =
    'C:\WINNT\SoftwareDistribution\Download\2449abaa965f28258b006979384ff8c9\d39b89c360fbaa9706b5181ae4718100687a5326'
    2009-10-01 00:46:03:393 816 760 DnldMgr Error 0x800b0111 occurred while
    downloading update; notifying dependent calls.
    2009-10-01 00:46:03:440 816 70 AU >>## RESUMED ## AU: Download update
    [UpdateId = {83A56F7C-B154-4269-B665-42BB483C80C2}]
    2009-10-01 00:46:03:440 816 70 AU # WARNING: Download failed, error =
    0x800B0111
    2009-10-01 00:46:03:440 816 70 AU #########
    2009-10-01 00:46:03:440 816 70 AU ## END ## AU: Download updates
    2009-10-01 00:46:03:440 816 70 AU #############
     
    Carito, Oct 1, 2009
    #1
  3. Ǝиçεl

    Ǝиçεl Guest

    Hello Carito,

    0x800b0111

    You could check to see if any certificates are blocking access to Windows
    Update.

    In Internet Explorer, Go to tools, internet options, content, certificates.
    Then go to the tab “untrusted publishers”
    Remove the items containing "Microsoft".

    Now you can refresh the windows update page.

    Source:
    <http://taurarian.mvps.org/WU_XP/miscellaneous.htm#0x800b0111>

    Ǝиçεl
    ◕‿◕
    -=-
    10/01/09 02:22:31 pm

    "Carito" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have update (Windows Internet Explorer 7 for Windows XP) KB940767 approved
    > to deploy.
    >
    > It appears to be failing quite a lot with an error of "Download Fialed". If
    > I go to any of the computers and goto the %systemRoot%windowsupdate.log and
    > search for the update, I can cut and paste the download link it uses into run
    > line and it will run it from the server. So I know the link is good and
    > update exists on server. But it appears as though when I look in the
    > \%systemroot%SoftwareDistributionDownload that the actual folder does not
    > exist that relates to the download location in the windowsupdate.log file.
    >
    > Does anyone know how else I can troubleshoot this? Some are windows 2k
    > machines upgraded to XP, some are native XP machines, all have SP3 on them.
    >
    > The only error in the log file of WSUS for each client is "Download Failed".
    >
    > Here is a snip from one of the windowsupdate.log files related to only this
    > issue.
    > --------------------------------------
    > 2009-10-01 00:45:54:799 816 b44 DnldMgr * Updates to download = 1
    > 2009-10-01 00:45:54:799 816 b44 Agent * Title = Windows Internet
    > Explorer 7 for Windows XP
    > 2009-10-01 00:45:54:799 816 b44 Agent * UpdateId =
    > {83A56F7C-B154-4269-B665-42BB483C80C2}.102
    > 2009-10-01 00:45:54:799 816 b44 Agent * Bundles 1 updates:
    > 2009-10-01 00:45:54:799 816 b44 Agent *
    > {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102
    > 2009-10-01 00:45:54:799 816 b44 DnldMgr *********** DnldMgr: New download
    > job [UpdateId = {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102] ***********
    > 2009-10-01 00:45:55:221 816 b44 DnldMgr * BITS job initialized, JobId =
    > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB}
    > 2009-10-01 00:45:55:362 816 b44 DnldMgr * Downloading from
    >
    > to
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 (full file).
    > 2009-10-01 00:45:55:424 816 70 AU AU checked download status and it
    > changed: Downloading is paused
    > 2009-10-01 00:45:55:440 816 b44 Agent *********
    > 2009-10-01 00:45:55:440 816 b44 Agent ** END ** Agent: Downloading
    > updates [CallerId = AutomaticUpdates]
    > 2009-10-01 00:45:55:440 816 b44 Agent *************
    > 2009-10-01 00:45:55:440 816 70 AU AU checked download status and it
    > changed: Downloading is not paused
    > 2009-10-01 00:45:55:440 816 70 AU AU setting pending client directive to
    > 'Download Progress'
    > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > {46709FFB-5B7C-4B75-B144-53D2E9AA80F8} 2009-10-01
    > 00:45:54:753-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
    > Synchronization Windows Update Client successfully detected 1 updates.
    > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > {380A08F9-9098-4CE8-8537-77F66477DE13} 2009-10-01
    > 00:45:54:753-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    > 2009-10-01 00:46:02:612 816 760 DnldMgr BITS job
    > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB} completed successfully
    > 2009-10-01 00:46:03:284 816 760 Misc Validating signature for
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326:
    > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Error: 0x800b0111 when
    > verifying trust for
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Digital Signatures on file
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 are not trusted: Error 0x800b0111
    > 2009-10-01 00:46:03:393 816 760 DnldMgr WARNING: File failed
    > postprocessing, error = 800b0111
    > 2009-10-01 00:46:03:393 816 760 DnldMgr Failed file: URL =
    > 'http://patchsvr.mhghpf.com:8530/Content/26/D39B89C360FBAA9706B5181AE4718100687A5326.exe',
    > Local path =
    > 'C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326'
    > 2009-10-01 00:46:03:393 816 760 DnldMgr Error 0x800b0111 occurred while
    > downloading update; notifying dependent calls.
    > 2009-10-01 00:46:03:440 816 70 AU >>## RESUMED ## AU: Download update
    > [UpdateId = {83A56F7C-B154-4269-B665-42BB483C80C2}]
    > 2009-10-01 00:46:03:440 816 70 AU # WARNING: Download failed, error =
    > 0x800B0111
    > 2009-10-01 00:46:03:440 816 70 AU #########
    > 2009-10-01 00:46:03:440 816 70 AU ## END ## AU: Download updates
    > 2009-10-01 00:46:03:440 816 70 AU #############
    > <!--colorc--><!--/colorc-->
     
    Ǝиçεl, Oct 1, 2009
    #2
  4. PA Bear [MS MVP]

    PA Bear [MS MVP] Guest

    Post here instead: microsoft.public.windows.server.update_services

    Carito wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have update (Windows Internet Explorer 7 for Windows XP) KB940767
    > approved
    > to deploy.
    >
    > It appears to be failing quite a lot with an error of "Download Fialed".
    > If
    > I go to any of the computers and goto the %systemRoot%windowsupdate.log
    > and
    > search for the update, I can cut and paste the download link it uses into
    > run
    > line and it will run it from the server. So I know the link is good and
    > update exists on server. But it appears as though when I look in the
    > \%systemroot%SoftwareDistributionDownload that the actual folder does
    > not
    > exist that relates to the download location in the windowsupdate.log file.
    >
    > Does anyone know how else I can troubleshoot this? Some are windows 2k
    > machines upgraded to XP, some are native XP machines, all have SP3 on
    > them.
    >
    > The only error in the log file of WSUS for each client is "Download
    > Failed".
    >
    > Here is a snip from one of the windowsupdate.log files related to only
    > this
    > issue.
    > --------------------------------------
    > 2009-10-01 00:45:54:799 816 b44 DnldMgr * Updates to download = 1
    > 2009-10-01 00:45:54:799 816 b44 Agent * Title = Windows Internet
    > Explorer 7 for Windows XP
    > 2009-10-01 00:45:54:799 816 b44 Agent * UpdateId =
    > {83A56F7C-B154-4269-B665-42BB483C80C2}.102
    > 2009-10-01 00:45:54:799 816 b44 Agent * Bundles 1 updates:
    > 2009-10-01 00:45:54:799 816 b44 Agent *
    > {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102
    > 2009-10-01 00:45:54:799 816 b44 DnldMgr *********** DnldMgr: New download
    > job [UpdateId = {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102] ***********
    > 2009-10-01 00:45:55:221 816 b44 DnldMgr * BITS job initialized, JobId =
    > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB}
    > 2009-10-01 00:45:55:362 816 b44 DnldMgr * Downloading from
    >
    > to
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > (full file). 2009-10-01 00:45:55:424 816 70 AU AU checked download status
    > and it
    > changed: Downloading is paused
    > 2009-10-01 00:45:55:440 816 b44 Agent *********
    > 2009-10-01 00:45:55:440 816 b44 Agent ** END ** Agent: Downloading
    > updates [CallerId = AutomaticUpdates]
    > 2009-10-01 00:45:55:440 816 b44 Agent *************
    > 2009-10-01 00:45:55:440 816 70 AU AU checked download status and it
    > changed: Downloading is not paused
    > 2009-10-01 00:45:55:440 816 70 AU AU setting pending client directive to
    > 'Download Progress'
    > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > {46709FFB-5B7C-4B75-B144-53D2E9AA80F8} 2009-10-01
    > 00:45:54:753-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0
    > AutomaticUpdates Success Software
    > Synchronization Windows Update Client successfully detected 1 updates.
    > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > {380A08F9-9098-4CE8-8537-77F66477DE13} 2009-10-01
    > 00:45:54:753-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0
    > AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    > 2009-10-01 00:46:02:612 816 760 DnldMgr BITS job
    > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB} completed successfully 2009-10-01
    > 00:46:03:284 816 760 Misc Validating signature for
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326:
    > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Error: 0x800b0111 when
    > verifying trust for
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Digital Signatures on file
    > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > are not trusted: Error 0x800b0111 2009-10-01 00:46:03:393 816 760 DnldMgr
    > WARNING: File failed
    > postprocessing, error = 800b0111
    > 2009-10-01 00:46:03:393 816 760 DnldMgr Failed file: URL =
    > 'http://patchsvr.mhghpf.com:8530/Content/26/D39B89C360FBAA9706B5181AE4718100687A5326.exe',
    > Local path =
    > 'C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326'
    > 2009-10-01 00:46:03:393 816 760 DnldMgr Error 0x800b0111 occurred while
    > downloading update; notifying dependent calls.
    > 2009-10-01 00:46:03:440 816 70 AU >>## RESUMED ## AU: Download update
    > [UpdateId = {83A56F7C-B154-4269-B665-42BB483C80C2}]
    > 2009-10-01 00:46:03:440 816 70 AU # WARNING: Download failed, error =
    > 0x800B0111
    > 2009-10-01 00:46:03:440 816 70 AU #########
    > 2009-10-01 00:46:03:440 816 70 AU ## END ## AU: Download updates
    > 2009-10-01 00:46:03:440 816 70 AU ############# <!--colorc--><!--/colorc-->
     
    PA Bear [MS MVP], Oct 1, 2009
    #3
  5. Carito

    Carito Guest

    Thanks. I actually found that on another site. I did check three different
    machines and there were two Microsoft Certs in the untrusted which the site
    did say would be there. I removed them and am waiting to see if the updates
    check.

    PA Bear if I need to continue this thread does it need to be moved to the
    location you mentioned to continue posting or should I start a new thread
    there. Hopefully the cert issue is the problem.

    If this is the issues how can I automate removing these two certs on about a
    hundred machines.



    "Ǝиçεl" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hello Carito,
    >
    > 0x800b0111
    >
    > You could check to see if any certificates are blocking access to Windows
    > Update.
    >
    > In Internet Explorer, Go to tools, internet options, content, certificates.
    > Then go to the tab “untrusted publishers”
    > Remove the items containing "Microsoft".
    >
    > Now you can refresh the windows update page.
    >
    > Source:
    > <http://taurarian.mvps.org/WU_XP/miscellaneous.htm#0x800b0111>
    >
    > Ǝиçεl
    > ◕‿◕
    > -=-
    > 10/01/09 02:22:31 pm
    >
    > "Carito" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I have update (Windows Internet Explorer 7 for Windows XP) KB940767 approved
    > > to deploy.
    > >
    > > It appears to be failing quite a lot with an error of "Download Fialed". If
    > > I go to any of the computers and goto the %systemRoot%windowsupdate.log and
    > > search for the update, I can cut and paste the download link it uses into run
    > > line and it will run it from the server. So I know the link is good and
    > > update exists on server. But it appears as though when I look in the
    > > %systemroot%SoftwareDistributionDownload that the actual folder does not
    > > exist that relates to the download location in the windowsupdate.log file.
    > >
    > > Does anyone know how else I can troubleshoot this? Some are windows 2k
    > > machines upgraded to XP, some are native XP machines, all have SP3 on them.
    > >
    > > The only error in the log file of WSUS for each client is "Download Failed".
    > >
    > > Here is a snip from one of the windowsupdate.log files related to only this
    > > issue.
    > > --------------------------------------
    > > 2009-10-01 00:45:54:799 816 b44 DnldMgr * Updates to download = 1
    > > 2009-10-01 00:45:54:799 816 b44 Agent * Title = Windows Internet
    > > Explorer 7 for Windows XP
    > > 2009-10-01 00:45:54:799 816 b44 Agent * UpdateId =
    > > {83A56F7C-B154-4269-B665-42BB483C80C2}.102
    > > 2009-10-01 00:45:54:799 816 b44 Agent * Bundles 1 updates:
    > > 2009-10-01 00:45:54:799 816 b44 Agent *
    > > {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102
    > > 2009-10-01 00:45:54:799 816 b44 DnldMgr *********** DnldMgr: New download
    > > job [UpdateId = {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102] ***********
    > > 2009-10-01 00:45:55:221 816 b44 DnldMgr * BITS job initialized, JobId =
    > > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB}
    > > 2009-10-01 00:45:55:362 816 b44 DnldMgr * Downloading from
    > >
    > > to
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 (full file).
    > > 2009-10-01 00:45:55:424 816 70 AU AU checked download status and it
    > > changed: Downloading is paused
    > > 2009-10-01 00:45:55:440 816 b44 Agent *********
    > > 2009-10-01 00:45:55:440 816 b44 Agent ** END ** Agent: Downloading
    > > updates [CallerId = AutomaticUpdates]
    > > 2009-10-01 00:45:55:440 816 b44 Agent *************
    > > 2009-10-01 00:45:55:440 816 70 AU AU checked download status and it
    > > changed: Downloading is not paused
    > > 2009-10-01 00:45:55:440 816 70 AU AU setting pending client directive to
    > > 'Download Progress'
    > > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > > {46709FFB-5B7C-4B75-B144-53D2E9AA80F8} 2009-10-01
    > > 00:45:54:753-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
    > > Synchronization Windows Update Client successfully detected 1 updates.
    > > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > > {380A08F9-9098-4CE8-8537-77F66477DE13} 2009-10-01
    > > 00:45:54:753-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    > > 2009-10-01 00:46:02:612 816 760 DnldMgr BITS job
    > > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB} completed successfully
    > > 2009-10-01 00:46:03:284 816 760 Misc Validating signature for
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326:
    > > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Error: 0x800b0111 when
    > > verifying trust for
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Digital Signatures on file
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 are not trusted: Error 0x800b0111
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr WARNING: File failed
    > > postprocessing, error = 800b0111
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr Failed file: URL =
    > > 'http://patchsvr.mhghpf.com:8530/Content/26/D39B89C360FBAA9706B5181AE4718100687A5326.exe',
    > > Local path =
    > > 'C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326'
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr Error 0x800b0111 occurred while
    > > downloading update; notifying dependent calls.
    > > 2009-10-01 00:46:03:440 816 70 AU >>## RESUMED ## AU: Download update
    > > [UpdateId = {83A56F7C-B154-4269-B665-42BB483C80C2}]
    > > 2009-10-01 00:46:03:440 816 70 AU # WARNING: Download failed, error =
    > > 0x800B0111
    > > 2009-10-01 00:46:03:440 816 70 AU #########
    > > 2009-10-01 00:46:03:440 816 70 AU ## END ## AU: Download updates
    > > 2009-10-01 00:46:03:440 816 70 AU #############
    > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Carito, Oct 2, 2009
    #4
  6. Carito

    Carito Guest

    I also looked at the date on these two Microsoft Certs in the untrusted and
    they expired in 2002. With them being that old, can they actually still be
    blocking the IE7 update?

    "Ǝиçεl" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hello Carito,
    >
    > 0x800b0111
    >
    > You could check to see if any certificates are blocking access to Windows
    > Update.
    >
    > In Internet Explorer, Go to tools, internet options, content, certificates.
    > Then go to the tab “untrusted publishers”
    > Remove the items containing "Microsoft".
    >
    > Now you can refresh the windows update page.
    >
    > Source:
    > <http://taurarian.mvps.org/WU_XP/miscellaneous.htm#0x800b0111>
    >
    > Ǝиçεl
    > ◕‿◕
    > -=-
    > 10/01/09 02:22:31 pm
    >
    > "Carito" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I have update (Windows Internet Explorer 7 for Windows XP) KB940767 approved
    > > to deploy.
    > >
    > > It appears to be failing quite a lot with an error of "Download Fialed". If
    > > I go to any of the computers and goto the %systemRoot%windowsupdate.log and
    > > search for the update, I can cut and paste the download link it uses into run
    > > line and it will run it from the server. So I know the link is good and
    > > update exists on server. But it appears as though when I look in the
    > > %systemroot%SoftwareDistributionDownload that the actual folder does not
    > > exist that relates to the download location in the windowsupdate.log file.
    > >
    > > Does anyone know how else I can troubleshoot this? Some are windows 2k
    > > machines upgraded to XP, some are native XP machines, all have SP3 on them.
    > >
    > > The only error in the log file of WSUS for each client is "Download Failed".
    > >
    > > Here is a snip from one of the windowsupdate.log files related to only this
    > > issue.
    > > --------------------------------------
    > > 2009-10-01 00:45:54:799 816 b44 DnldMgr * Updates to download = 1
    > > 2009-10-01 00:45:54:799 816 b44 Agent * Title = Windows Internet
    > > Explorer 7 for Windows XP
    > > 2009-10-01 00:45:54:799 816 b44 Agent * UpdateId =
    > > {83A56F7C-B154-4269-B665-42BB483C80C2}.102
    > > 2009-10-01 00:45:54:799 816 b44 Agent * Bundles 1 updates:
    > > 2009-10-01 00:45:54:799 816 b44 Agent *
    > > {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102
    > > 2009-10-01 00:45:54:799 816 b44 DnldMgr *********** DnldMgr: New download
    > > job [UpdateId = {CFAC6A65-2A92-499B-933C-AB4B034AE58E}.102] ***********
    > > 2009-10-01 00:45:55:221 816 b44 DnldMgr * BITS job initialized, JobId =
    > > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB}
    > > 2009-10-01 00:45:55:362 816 b44 DnldMgr * Downloading from
    > >
    > > to
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 (full file).
    > > 2009-10-01 00:45:55:424 816 70 AU AU checked download status and it
    > > changed: Downloading is paused
    > > 2009-10-01 00:45:55:440 816 b44 Agent *********
    > > 2009-10-01 00:45:55:440 816 b44 Agent ** END ** Agent: Downloading
    > > updates [CallerId = AutomaticUpdates]
    > > 2009-10-01 00:45:55:440 816 b44 Agent *************
    > > 2009-10-01 00:45:55:440 816 70 AU AU checked download status and it
    > > changed: Downloading is not paused
    > > 2009-10-01 00:45:55:440 816 70 AU AU setting pending client directive to
    > > 'Download Progress'
    > > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > > {46709FFB-5B7C-4B75-B144-53D2E9AA80F8} 2009-10-01
    > > 00:45:54:753-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
    > > Synchronization Windows Update Client successfully detected 1 updates.
    > > 2009-10-01 00:45:59:752 816 b44 Report REPORT EVENT:
    > > {380A08F9-9098-4CE8-8537-77F66477DE13} 2009-10-01
    > > 00:45:54:753-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    > > 2009-10-01 00:46:02:612 816 760 DnldMgr BITS job
    > > {5517F7C4-3BBF-42FC-BF2F-6C5E88C122CB} completed successfully
    > > 2009-10-01 00:46:03:284 816 760 Misc Validating signature for
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326:
    > > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Error: 0x800b0111 when
    > > verifying trust for
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326
    > > 2009-10-01 00:46:03:393 816 760 Misc WARNING: Digital Signatures on file
    > > C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326 are not trusted: Error 0x800b0111
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr WARNING: File failed
    > > postprocessing, error = 800b0111
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr Failed file: URL =
    > > 'http://patchsvr.mhghpf.com:8530/Content/26/D39B89C360FBAA9706B5181AE4718100687A5326.exe',
    > > Local path =
    > > 'C:WINNTSoftwareDistributionDownload2449abaa965f28258b006979384ff8c9d39b89c360fbaa9706b5181ae4718100687a5326'
    > > 2009-10-01 00:46:03:393 816 760 DnldMgr Error 0x800b0111 occurred while
    > > downloading update; notifying dependent calls.
    > > 2009-10-01 00:46:03:440 816 70 AU >>## RESUMED ## AU: Download update
    > > [UpdateId = {83A56F7C-B154-4269-B665-42BB483C80C2}]
    > > 2009-10-01 00:46:03:440 816 70 AU # WARNING: Download failed, error =
    > > 0x800B0111
    > > 2009-10-01 00:46:03:440 816 70 AU #########
    > > 2009-10-01 00:46:03:440 816 70 AU ## END ## AU: Download updates
    > > 2009-10-01 00:46:03:440 816 70 AU #############
    > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
    Carito, Oct 2, 2009
    #5

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