Install Office 2003 on terminal server

Hi !
I have question about installing office 2003 on Terminal Server 2003 R2. The
problem when users open a doc that already is open, they get the dialog that
says that it is in use by another person. This is where it get really
special. It says it is open by Administrator. After some investigating is
seems that the user who has the doc open is not a Administrator. And the user
has not the user account as Administrator. I can see that all users who log
on to the terminal server has the setting i word that says the owner is
Administrator.

Okay, I have tryed to reinstall office with the "Change User /install" but
this did not solve the problem. I have tried with Ork tools also, but that
did not change anything. Okay, then I made a new server and that did help.
But the problem is a have 6 Terminal server witch have the problem. I wanna
find a soltion to solve the problem on the servers...

Does any have a answer to this ??

 

pvm2k7 <pvm2k7@discussions.microsoft.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Hi !
> I have question about installing office 2003 on Terminal Server 2003
> R2. The problem when users open a doc that already is open, they get
> the dialog that says that it is in use by another person. This is
> where it get really special. It says it is open by Administrator.
> After some investigating is seems that the user who has the doc open
> is not a Administrator. And the user has not the user account as
> Administrator. I can see that all users who log on to the terminal
> server has the setting i word that says the owner is Administrator.
>
> Okay, I have tryed to reinstall office with the "Change User
> /install" but this did not solve the problem. I have tried with Ork
> tools also, but that did not change anything. Okay, then I made a new
> server and that did help. But the problem is a have 6 Terminal server
> witch have the problem. I wanna find a soltion to solve the problem
> on the servers...
>
> Does any have a answer to this ??<!--colorc--><!--/colorc-->

Hmmm. I'll bet this just has to do with the Office applications thinking
that the user's name is Administrator since you installed it that way. You
know how when you run Office apps for the first time it asks for your full
name and initials, right? I know that gets stored in the registry for each
user but I don't know how you can have it re-prompt the user to enter it
again.

 

I used this script to fix it:



dim objWord
Set objSysInfo = CreateObject("ADSystemInfo")

strUser = objSysInfo.UserName
Set objUser = GetObject("LDAP://" & strUser)

Set objWord = CreateObject("Word.Application")
objWord.UserName = objUser.givenName & " " & objUser.SN
objWord.UserInitials = Left(objUser.givenName, 1) & Left(objUser.SN, 1)
objWord.Quit


Copy and paste this into notepad and save as .vbs and put it in the All
Users/Start Menu/Programs/Startup folder. I'm sure there is a better way, but
this works. It always says Administerator becuase that is what the first
person entered that setup Office. This will take there credentials and change
it. Works great!

Jeremy
MCSE 2003

"Lanwench [MVP - Exchange]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> pvm2k7 <pvm2k7@discussions.microsoft.com> wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Hi !
> > I have question about installing office 2003 on Terminal Server 2003
> > R2. The problem when users open a doc that already is open, they get
> > the dialog that says that it is in use by another person. This is
> > where it get really special. It says it is open by Administrator.
> > After some investigating is seems that the user who has the doc open
> > is not a Administrator. And the user has not the user account as
> > Administrator. I can see that all users who log on to the terminal
> > server has the setting i word that says the owner is Administrator.
> >
> > Okay, I have tryed to reinstall office with the "Change User
> > /install" but this did not solve the problem. I have tried with Ork
> > tools also, but that did not change anything. Okay, then I made a new
> > server and that did help. But the problem is a have 6 Terminal server
> > witch have the problem. I wanna find a soltion to solve the problem
> > on the servers...
> >
> > Does any have a answer to this ??<!--colorc--><!--/colorc-->
>
> Hmmm. I'll bet this just has to do with the Office applications thinking
> that the user's name is Administrator since you installed it that way. You
> know how when you run Office apps for the first time it asks for your full
> name and initials, right? I know that gets stored in the registry for each
> user but I don't know how you can have it re-prompt the user to enter it
> again.
>
>
> <!--colorc--><!--/colorc-->

 

Jeremy wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I used this script to fix it:
>
>
>
> dim objWord
> Set objSysInfo = CreateObject("ADSystemInfo")
>
> strUser = objSysInfo.UserName
> Set objUser = GetObject("LDAP://" & strUser)
>
> Set objWord = CreateObject("Word.Application")
> objWord.UserName = objUser.givenName & " " & objUser.SN
> objWord.UserInitials = Left(objUser.givenName, 1) & Left(objUser.SN, 1)
> objWord.Quit
>
>
> Copy and paste this into notepad and save as .vbs and put it in the All
> Users/Start Menu/Programs/Startup folder. I'm sure there is a better way, but
> this works. It always says Administerator becuase that is what the first
> person entered that setup Office. This will take there credentials and change
> it. Works great!
>
> Jeremy
> MCSE 2003
>
> "Lanwench [MVP - Exchange]" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
>> pvm2k7 <pvm2k7@discussions.microsoft.com> wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Hi !
>>> I have question about installing office 2003 on Terminal Server 2003
>>> R2. The problem when users open a doc that already is open, they get
>>> the dialog that says that it is in use by another person. This is
>>> where it get really special. It says it is open by Administrator.
>>> After some investigating is seems that the user who has the doc open
>>> is not a Administrator. And the user has not the user account as
>>> Administrator. I can see that all users who log on to the terminal
>>> server has the setting i word that says the owner is Administrator.
>>>
>>> Okay, I have tryed to reinstall office with the "Change User
>>> /install" but this did not solve the problem. I have tried with Ork
>>> tools also, but that did not change anything. Okay, then I made a new
>>> server and that did help. But the problem is a have 6 Terminal server
>>> witch have the problem. I wanna find a soltion to solve the problem
>>> on the servers...
>>>
>>> Does any have a answer to this ??<!--colorc--><!--/colorc-->
>> Hmmm. I'll bet this just has to do with the Office applications thinking
>> that the user's name is Administrator since you installed it that way. You
>> know how when you run Office apps for the first time it asks for your full
>> name and initials, right? I know that gets stored in the registry for each
>> user but I don't know how you can have it re-prompt the user to enter it
>> again.
>>
>>
>><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
No need for that.
This document is for Office 2007 but the section that covers the user
info is the same for pretty much all versions.



--
Claudio Rodrigues
CEO, WTSLabs Inc.


"WebTS: TSWeb the way it should have been done since day one"

Citrix CTP
Provision Networks VIP

Make sure you download our free guide about Terminal Services.
An A to Z guide, explaining everything, from setting it up to enabling
group policies. A must read and again, completely free.

 

I don't have that registry key on my TSs, but if i drill into the 11.0 folder
i see common/userinfo, but there is no user info. There was a Company Key,
but it was blank. My way worked for me, but if you can do it Claudio's way. I
would go that route.
Claudio, will current users be prompted to enter there info the next time
they open office? One thing I like about my way is that it uses Active
Directory to fill in the fields. You know some people will just click through
that screen and not fill it out properly. Just something to consider.

Thanks,
Jeremy

"Cl‡audio Rodrigues" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Jeremy wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > I used this script to fix it:
> >
> >
> >
> > dim objWord
> > Set objSysInfo = CreateObject("ADSystemInfo")
> >
> > strUser = objSysInfo.UserName
> > Set objUser = GetObject("LDAP://" & strUser)
> >
> > Set objWord = CreateObject("Word.Application")
> > objWord.UserName = objUser.givenName & " " & objUser.SN
> > objWord.UserInitials = Left(objUser.givenName, 1) & Left(objUser.SN, 1)
> > objWord.Quit
> >
> >
> > Copy and paste this into notepad and save as .vbs and put it in the All
> > Users/Start Menu/Programs/Startup folder. I'm sure there is a better way, but
> > this works. It always says Administerator becuase that is what the first
> > person entered that setup Office. This will take there credentials and change
> > it. Works great!
> >
> > Jeremy
> > MCSE 2003
> >
> > "Lanwench [MVP - Exchange]" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> >> pvm2k7 <pvm2k7@discussions.microsoft.com> wrote:
> >>> Hi !
> >>> I have question about installing office 2003 on Terminal Server 2003
> >>> R2. The problem when users open a doc that already is open, they get
> >>> the dialog that says that it is in use by another person. This is
> >>> where it get really special. It says it is open by Administrator.
> >>> After some investigating is seems that the user who has the doc open
> >>> is not a Administrator. And the user has not the user account as
> >>> Administrator. I can see that all users who log on to the terminal
> >>> server has the setting i word that says the owner is Administrator.
> >>>
> >>> Okay, I have tryed to reinstall office with the "Change User
> >>> /install" but this did not solve the problem. I have tried with Ork
> >>> tools also, but that did not change anything. Okay, then I made a new
> >>> server and that did help. But the problem is a have 6 Terminal server
> >>> witch have the problem. I wanna find a soltion to solve the problem
> >>> on the servers...
> >>>
> >>> Does any have a answer to this ??
> >> Hmmm. I'll bet this just has to do with the Office applications thinking
> >> that the user's name is Administrator since you installed it that way. You
> >> know how when you run Office apps for the first time it asks for your full
> >> name and initials, right? I know that gets stored in the registry for each
> >> user but I don't know how you can have it re-prompt the user to enter it
> >> again.
> >>
> >>
> >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
> No need for that.
> This document is for Office 2007 but the section that covers the user
> info is the same for pretty much all versions.
>
>
>
> --
> Claudio Rodrigues
> CEO, WTSLabs Inc.
>
>
> "WebTS: TSWeb the way it should have been done since day one"
>
> Citrix CTP
> Provision Networks VIP
>
> Make sure you download our free guide about Terminal Services.
> An A to Z guide, explaining everything, from setting it up to enabling
> group policies. A must read and again, completely free.
> <!--colorc--><!--/colorc-->

 

Jeremy <Jeremy@discussions.microsoft.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I don't have that registry key on my TSs, but if i drill into the 11.0
> folder
> i see common/userinfo, but there is no user info. There was a Company
> Key,
> but it was blank. My way worked for me, but if you can do it Claudio's
> way. I
> would go that route.
> Claudio, will current users be prompted to enter there info the next
> time
> they open office? One thing I like about my way is that it uses Active
>
> Directory to fill in the fields. You know some people will just click
> through
> that screen and not fill it out properly. Just something to consider.
>
> Thanks,
> Jeremy
>
> "Cl‡audio Rodrigues" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Jeremy wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > I used this script to fix it:
> > >
> > >
> > >
> > > dim objWord
> > > Set objSysInfo = CreateObject("ADSystemInfo")
> > >
> > > strUser = objSysInfo.UserName
> > > Set objUser = GetObject("LDAP://" & strUser)
> > >
> > > Set objWord = CreateObject("Word.Application")
> > > objWord.UserName = objUser.givenName & " " & objUser.SN
> > > objWord.UserInitials = Left(objUser.givenName, 1) &
> > > Left(objUser.SN, 1)
> > > objWord.Quit
> > >
> > >
> > > Copy and paste this into notepad and save as .vbs and put it in
> > > the All
> > > Users/Start Menu/Programs/Startup folder. I'm sure there is a
> > > better way, but
> > > this works. It always says Administerator becuase that is what the
> > > first
> > > person entered that setup Office. This will take there credentials
> > > and change
> > > it. Works great!
> > >
> > > Jeremy
> > > MCSE 2003
> > >
> > > "Lanwench [MVP - Exchange]" wrote:
> > >
> > >> pvm2k7 <pvm2k7@discussions.microsoft.com> wrote:
> > >>> Hi !
> > >>> I have question about installing office 2003 on Terminal Server
> > > > > 2003
> > >>> R2. The problem when users open a doc that already is open, they
> > > > > get
> > >>> the dialog that says that it is in use by another person. This
> > > > > is
> > >>> where it get really special. It says it is open by
> > > > > Administrator.
> > >>> After some investigating is seems that the user who has the doc
> > > > > open
> > >>> is not a Administrator. And the user has not the user account as
> > >>> Administrator. I can see that all users who log on to the
> > > > > terminal
> > >>> server has the setting i word that says the owner is
> > > > > Administrator.
> > >>>
> > >>> Okay, I have tryed to reinstall office with the "Change User
> > >>> /install" but this did not solve the problem. I have tried with
> > > > > Ork
> > >>> tools also, but that did not change anything. Okay, then I made
> > > > > a new
> > >>> server and that did help. But the problem is a have 6 Terminal
> > > > > server
> > >>> witch have the problem. I wanna find a soltion to solve the
> > > > > problem
> > >>> on the servers...
> > >>>
> > >>> Does any have a answer to this ??
> > >> Hmmm. I'll bet this just has to do with the Office applications
> > > > thinking
> > >> that the user's name is Administrator since you installed it that
> > > > way. You
> > >> know how when you run Office apps for the first time it asks for
> > > > your full
> > >> name and initials, right? I know that gets stored in the
> > > > registry for each
> > >> user but I don't know how you can have it re-prompt the user to
> > > > enter it
> > >> again.
> > >>
> > >>
> > >><!--colorc--><!--/colorc-->
> > No need for that.
> > This document is for Office 2007 but the section that covers the
> > user
> > info is the same for pretty much all versions.
> >
> >
> >
> > --
> > Claudio Rodrigues
> > CEO, WTSLabs Inc.
> >
> >
> > "WebTS: TSWeb the way it should have been done since day one"
> >
> > Citrix CTP
> > Provision Networks VIP
> >
> > Make sure you download our free guide about Terminal Services.
> > An A to Z guide, explaining everything, from setting it up to
> > enabling
> > group policies. A must read and again, completely free.
> ><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

If you do not push a reg key with %username% for example, yes, in this
case they will be prompted. But if push the keys, nope.

--
Cláudio Rodrigues
CEO, WTSLabs Inc.
Citrix CTP