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IDT Audio IDT High Definition Audio CODEC took out my audio

Discussion in 'Windows Update' started by Dave Horne, Apr 30, 2008.

  1. Dave Horne

    Dave Horne Guest

    Did you go back in time via System Restore ... or Rollback Driver?




    "sampablokuper" <sampablokuper@discussions.microsoft.com> wrote in message
    news:89EE6B7E-93A3-4CA1-848D-F3D9F47BA184@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > My computer is an Apple, but I run Vista via Bootcamp. The recent "IDT
    > High
    > Definition Audio CODEC" update disabled my sound card in Vista, and now -
    > even though I've managed to get the system to revert to the previous
    > SigmaTel
    > drivers, the sound card still isn't working.
    >
    > I'm very, very, very unimpressed.
    >
    > Windows Update should not offer users the option to install updates that
    > are
    > incompatible with their hardware. With Apples running Bootcamp, this
    > should
    > be especially easy for Microsoft to avoid, because the level of
    > standardisation is high, and so is the user base.
    >
    > I actually bought Vista because it was the only OS that was compatible
    > with
    > certain audio software I use (aside from XP, which was originally intended
    > to
    > have been phased out by now).
    >
    > Also, the latest Apple Bootcamp update just failed to install. No Apple
    > updates have previously failed to install. I am pretty sure that this is
    > because of the sound card driver problem.
    >
    > So now I can't do my work, and I can't patch my other drivers either.
    > Thanks
    > a bunch, MS.
    >
    > Macbook 2.13GHz, 2GB RAM, 160GB HDD
    > Windows Vista Home Premium via Leopard Bootcamp
    >
    > "ThankYouMicrosoft" wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> I've had exactly the same problem today. I spent a long time to find a
    >> solution. This is an incredible bug !!! Now I have no more esitations :
    >> my
    >> next computer will be an Apple !
    >> Thank You Microsoft ! <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  2. Dave Horne

    Dave Horne Guest

    "star_x" <star_x.38wj8j@no-mx.forums.vistaheads.com> wrote in message
    news:star_x.38wj8j@no-mx.forums.vistaheads.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hi, one day i was doing updates for my computer (i have an Acer and i'm
    > using vista) and i think it called for a vista update. Once i updated
    > it, i restarted my computer and i found a little sound icon with a red
    > "x" on it saying: "no audio output is installed". I don't know why it
    > happened. I researched what i would do on google. One webpage said:
    > go to control panel>device manager>find the sound card by clicking on
    > the plus next to Sound, Video and Game controllers. You should see
    > something that has a brand name with integrated audio>click on it>drive
    > tab>roll back driver
    > I did this. It said once you "roll back the driver" that the sound
    > should start working again. But unfortunatly when i went to the Drive
    > tab, it would NOT let me click on "roll back driver". i don't know why.
    > And now i do not now how to solve this problem, and get my sound back on
    > my compter.
    >
    > By the way, it says my sound is a "IDH High Definition Audio CODEC".
    >
    > Does anyone know how to fix this? Your help is much appreiciated!
    > Thanks.
    >
    >
    > --
    > star_x
    > Posted via <!--colorc--><!--/colorc-->

    I'd start by reading this thread from top to bottom.

    The easist approach would be to remove or delete that IDT driver, reboot,
    and let Windows supply a generic driver.

    If that fails, read though all the posts here in this thread ... or go to
    Acer's Support site and read of similar incidents - there will be many I
    assure you.
     
  3. Dave Horne

    Dave Horne Guest

    "star_x" <star_x.38wj8j@no-mx.forums.vistaheads.com> wrote in message
    news:star_x.38wj8j@no-mx.forums.vistaheads.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Hi, one day i was doing updates for my computer (i have an Acer and i'm
    > using vista) and i think it called for a vista update. Once i updated
    > it, i restarted my computer and i found a little sound icon with a red
    > "x" on it saying: "no audio output is installed". I don't know why it
    > happened. I researched what i would do on google. One webpage said:
    > go to control panel>device manager>find the sound card by clicking on
    > the plus next to Sound, Video and Game controllers. You should see
    > something that has a brand name with integrated audio>click on it>drive
    > tab>roll back driver
    > I did this. It said once you "roll back the driver" that the sound
    > should start working again. But unfortunatly when i went to the Drive
    > tab, it would NOT let me click on "roll back driver". i don't know why.
    > And now i do not now how to solve this problem, and get my sound back on
    > my compter.
    >
    > By the way, it says my sound is a "IDH High Definition Audio CODEC".
    >
    > Does anyone know how to fix this? Your help is much appreiciated!
    > Thanks.
    >
    >
    > --
    > star_x
    > Posted via <!--colorc--><!--/colorc-->

    You probably should also change your Windows Upadte settings not to be
    automatic.

    This way you can wait a few days and see if anyone else is having problems
    with a particular update.
     
  4. I shuuld have emphasised REMOVE drivers,system restore or driver rollback
    wont fix this one .Can i send IDT the bill for my time fixing their mess?

    "queenstowngreg" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Same problem,dell xps 420, 4 gb ram,1 tb raid 0 nvidia 8800gtx,remove
    > driver,reinstall original using utilities disc,hide update until IDT sort it
    > out doesnt microsoft check 3rd party updates?
    >
    > "Dave Horne" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I'm using Vista Home Premium and just installed the IDT Audio IDT High
    > > Definition Audio CODEC update today. After rebooting I have no playback
    > > devices. I can not Skype, can not play back CDs or listen to the internet
    > > radio.
    > >
    > > In addition, when I look at installed updates to remove an update, this
    > > particular one is not listed. Suggestions?
    > >
    > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  5. John9751

    John9751 Guest

    "MyWebs" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "Dave Horne" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I'll add a follow up to this and my now solved problem.
    > >
    > > After I reverted to an earlier 'restore' I tried to recreate this same
    > > problem by going into Device Manager and update my Sigma Tel High Definition
    > > Audio CODEC. After updating the driver I of course had the problem I wrote
    > > here about. So instead of using System Restore, I used Roll Back Driver in
    > > Device Manager (Under Sound, video and games). To my surprise that didn't
    > > solve my problem and I was still left with no Audio Playback devices.
    > >
    > > I was forced again to use System Restore. I'm not a Windows wiz though I've
    > > been using Windows for about 15 years. Had this problem happened to my wife
    > > (and countless others) a lot of time would have been wasted while they would
    > > have tried to figure out how to solve this. A problem like this should not
    > > have occured _and_ rolling back the driver using that option in Device
    > > Manager should have worked _but_ it didn't.
    > >
    > > Just passing this on ... perhaps someone else can benefit from the time I
    > > spent on this. DH<!--colorc--><!--/colorc-->
    >
    >
    > Windows update is pushing this update out automatically. I experienced the
    > exact same thing David Horne did. I installed, rebooted then no sound. Vista
    > said "no sound device installed" System properties confirmed this. [​IMG]
    >
    > So I rollback the driver... No joy there either. I was also forced to use
    > System Restore to get things working again.
    >
    > MS should not be pushing out drivers that don't work at all. And rolling
    > back a driver should fix it. So something else must be wrong as well. Someone
    > at Microsoft needs to look closely at this update because its very flawed and
    > is going to cause a ton of problems for the newbie users who probably isn't
    > going to even know how to rollback his drivers, which doesn't work anyways.
    > Lets hope they know about System Restore.
    >
    > System specs in case anyone from MS reads this:
    > Dell Inspiron 1501
    > AMD Turion 64X2 Mobile CPU
    > 2 gigs of RAM
    > 110 GB hard drive
    > onboard sound: SigmaTel High Definition Audio CODEC
    > Vista Home Premium<!--colorc--><!--/colorc-->
     
  6. John9751

    John9751 Guest

    "MyWebs" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "Dave Horne" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I'll add a follow up to this and my now solved problem.
    > >
    > > After I reverted to an earlier 'restore' I tried to recreate this same
    > > problem by going into Device Manager and update my Sigma Tel High Definition
    > > Audio CODEC. After updating the driver I of course had the problem I wrote
    > > here about. So instead of using System Restore, I used Roll Back Driver in
    > > Device Manager (Under Sound, video and games). To my surprise that didn't
    > > solve my problem and I was still left with no Audio Playback devices.
    > >
    > > I was forced again to use System Restore. I'm not a Windows wiz though I've
    > > been using Windows for about 15 years. Had this problem happened to my wife
    > > (and countless others) a lot of time would have been wasted while they would
    > > have tried to figure out how to solve this. A problem like this should not
    > > have occured _and_ rolling back the driver using that option in Device
    > > Manager should have worked _but_ it didn't.
    > >
    > > Just passing this on ... perhaps someone else can benefit from the time I
    > > spent on this. DH<!--colorc--><!--/colorc-->
    >
    >
    > Windows update is pushing this update out automatically. I experienced the
    > exact same thing David Horne did. I installed, rebooted then no sound. Vista
    > said "no sound device installed" System properties confirmed this. [​IMG]
    >
    > So I rollback the driver... No joy there either. I was also forced to use
    > System Restore to get things working again.
    >
    > MS should not be pushing out drivers that don't work at all. And rolling
    > back a driver should fix it. So something else must be wrong as well. Someone
    > at Microsoft needs to look closely at this update because its very flawed and
    > is going to cause a ton of problems for the newbie users who probably isn't
    > going to even know how to rollback his drivers, which doesn't work anyways.
    > Lets hope they know about System Restore.
    >
    > System specs in case anyone from MS reads this:
    > Dell Inspiron 1501
    > AMD Turion 64X2 Mobile CPU
    > 2 gigs of RAM
    > 110 GB hard drive
    > onboard sound: SigmaTel High Definition Audio CODEC
    > Vista Home Premium<!--colorc--><!--/colorc-->

    Had the same problem on my Dell desktop. Solution was to uninstall the new
    sound driver Microsoft Update installed and then I went to Dell's site and
    downloaded their July 2007 SigmaTel High Definition Audio CODEC driver and
    everything worked just fine again.
     
  7. tom jones

    tom jones Guest

    IDT Took out my audio

    Same happened to me when did windows live update after installing sp3. I fixed by going to device manager and uninstalling IDT Audio Codec under the Sound Audio section.
    Rebooted and plug-n-play found new (old) audio hardware and asked to install. I followed thru on the internet search for IDT driver and installed. This fixed my "no audio" volume problem.

    Additional difference was the pop-up of a control panel of IDT Audio at Boot Up after sucessful reinstall of driver. Controls IDT audio setting icon in systray now too at boot. Now I just need to get rid of the annoying flash control screen at boot.

    IDT audio appears to be working fine now as replacement for original Sigmatel? audio drivers.
     
  8. tom jones

    tom jones Guest

    IDT Took out my audio

    Same happened to me when did windows live update after installing sp3. I fixed by going to device manager and uninstalling IDT Audio Codec under the Sound Audio section.
    Rebooted and plug-n-play found new (old) audio hardware and asked to install. I followed thru on the internet search for IDT driver and installed. This fixed my "no audio" volume problem.

    Additional difference was the pop-up of a control panel of IDT Audio at Boot Up after sucessful reinstall of driver. Controls IDT audio setting icon in systray now too at boot. Now I just need to get rid of the annoying flash control screen at boot.

    IDT audio appears to be working fine now as replacement for original Sigmatel? audio drivers.
     
  9. SparkGM

    SparkGM Guest

    I had this problem with a Dell XPS 420 with Vista Home Premuim. I went
    to the Dell Support centre and from there down-loaded a Sigmatel (audio)
    driver. Problem went away,


    --
    SparkGM
    Posted via
     
  10. Laura

    Laura Guest

    Sigma Tel HD Audio Codec on Inspiron 1501 running XP - No sound SO

    I just experienced the same problem with using the updated audio driver and
    then having no sound or audio device. After a whole week of trying to find
    the source of constant bluescreen crashes running Vista I finally gave in and
    replaced Vista with XP professional. Did all updates including SP3 and
    everything went perfectly until I tried to install the audio driver I had
    gotten off the Dell site meant for my laptop running XP (R171789 -12/4/07)
    It was the only one listed so I figured it had to be the right one. Well as
    soon as I installed it I knew something was wrong because the system crashed
    and Device Status said to reinstall the drivers for this device (code 18) --
    no audio device, and no sound at all. I tried several times to reinstall and
    it came up with things that didn't make sense, like needing a driver
    stacapi.dll, but not accepting it even though I directed it right to it in
    the WDM folder! I finally uninstalled the Sigma Tel entry in device manager
    but add/remove programs would not let me uninstall the Sigma Tel
    program....error code 5001 - >setupDLL/setupDLL.cpp(2739) PAPP: SigmaTel
    Pvendor: Sigma Tel PGUID: long
    numbers/letters...$10.1.0.238@windowsXPservicepack3(2600) IE.0.6000.

    Thank goodness I found this exact problem mentioned here. While the "found
    new hardware" search never found a suitable driver - I figured I needed to
    find a previous one to the one on the Dell site so that made me go back to
    the Dell site and look again. I saw a link that said "other versions" which
    is where I found an older Sigma Tel driver from 5/10/07 (says 11/2/06 and is
    R134779).

    I was worried that since I wasn't able to uninstall the bad one that the new
    one wouldn't install right so I did something out of desperation that I
    normally would never think of doing----I DELETED the Sigma Tel software entry
    right out of Programs in Windows exporer! I really did not think it would
    work at that point BUT IT DID!! I installed the older driver and SOUND IS
    BACK and all entries are as they should be.

    Thanks to all who take the time to help others on these forums!

    "tom jones" wrote:RE: From IDT Took out my audio <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Same happened to me when did windows live update after installing sp3. I fixed by going to device manager and uninstalling IDT Audio Codec under the Sound Audio section.> <!--colorc--><!--/colorc-->
     
  11. Re: IDT Audio IDT High Definition Audio CODEC took out my audio

    On 5ÔÂ2ÈÕ, ÏÂÎç4ʱ36·Ö, Thomas Beagle <Thomas
    Bea...@discussions.microsoft.com> wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi,
    >
    > Same problem on a Dell Inspiron 640m running Vista Home Premium SP1 with
    > SigmaTel Audio.
    >
    > I went through some of the same steps as listed here. My eventual solution
    > was:
    >
    > 1. Use Device Manager to uninstall the IDT High Def CODEC
    > 2. Restart
    > 3. Download and install latest Sigmatel drivers for my laptop from Dell
    > 4. Restart
    >
    > Fixed it nicely.<!--colorc--><!--/colorc-->

    I followed your steps and it fixed my problem nicely too. Thank you
    very much!
     
  12. E.P.

    E.P. Guest

    "queenstowngreg" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I shuuld have emphasised REMOVE drivers,system restore or driver rollback
    > wont fix this one .Can i send IDT the bill for my time fixing their mess?
    >
    > "queenstowngreg" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > Same problem,dell xps 420, 4 gb ram,1 tb raid 0 nvidia 8800gtx,remove
    > > driver,reinstall original using utilities disc,hide update until IDT sort it
    > > out doesnt microsoft check 3rd party updates?
    > >
    > > "Dave Horne" wrote:
    > > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > I'm using Vista Home Premium and just installed the IDT Audio IDT High
    > > > Definition Audio CODEC update today. After rebooting I have no playback
    > > > devices. I can not Skype, can not play back CDs or listen to the internet
    > > > radio.
    > > >
    > > > In addition, when I look at installed updates to remove an update, this
    > > > particular one is not listed. Suggestions?
    > > >
    > > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    Hi queenstowngreg. Try the "SIGMATEL_STAC-92XX-C-Major-H_A06_R182475.exe"
    package from the Dell support site released on May 19. It has version
    6.10.0.5866 of the IDT/Sigmatel audio drivers for Vista SP1 and should work
    on your Dell XPS 420 desktop computer.

    Also check out MS KB article 948481 on resolving some sound problems in
    Vista SP1:
     
  13. Thomas Beagle, you are a genius! I have been fretting over the soundless
    IDT audio "update" since May 1 2008. I finally decided to try your
    four-step plan, and wow I about screamed when that red X disappeared
    from the speaker!
    THANK YOU !!!!!!


    --
    technomoron67
    Posted via
     
  14. ???

    Ever since i reformated my computer i can not get the sound to work in device manager is says that IDT High Definition Audio CODEC can not run?? help?
     
  15. TaurArian

    TaurArian Guest

  16. Drew

    Drew Guest

    Why don't they check ther updates first before distributing it and making
    people angry, I'm a big newb, sorry, and now I'm stuck having to reboot =P

    "Dave Horne" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > "star_x" <star_x.38wj8j@no-mx.forums.vistaheads.com> wrote in message
    > news:star_x.38wj8j@no-mx.forums.vistaheads.com...<!--coloro:green--><span style="color:green <!--/coloro-->
    > >
    > > Hi, one day i was doing updates for my computer (i have an Acer and i'm
    > > using vista) and i think it called for a vista update. Once i updated
    > > it, i restarted my computer and i found a little sound icon with a red
    > > "x" on it saying: "no audio output is installed". I don't know why it
    > > happened. I researched what i would do on google. One webpage said:
    > > go to control panel>device manager>find the sound card by clicking on
    > > the plus next to Sound, Video and Game controllers. You should see
    > > something that has a brand name with integrated audio>click on it>drive
    > > tab>roll back driver
    > > I did this. It said once you "roll back the driver" that the sound
    > > should start working again. But unfortunatly when i went to the Drive
    > > tab, it would NOT let me click on "roll back driver". i don't know why.
    > > And now i do not now how to solve this problem, and get my sound back on
    > > my compter.
    > >
    > > By the way, it says my sound is a "IDH High Definition Audio CODEC".
    > >
    > > Does anyone know how to fix this? Your help is much appreiciated!
    > > Thanks.
    > >
    > >
    > > --
    > > star_x
    > > Posted via <!--colorc--><!--/colorc-->
    >
    > You probably should also change your Windows Upadte settings not to be
    > automatic.
    >
    > This way you can wait a few days and see if anyone else is having problems
    > with a particular update.
    >
    > <!--colorc--><!--/colorc-->
     
  17. realcestmoi

    realcestmoi Guest

    Hi there,

    It is commom knowledge here that drivers should be taken from the
    manufacturers site, exception is there for microsoft hardware only.


    Best regards,
    Michel Denie


    "Drew" <Drew@discussions.microsoft.com> wrote in message
    news:083FA463-E464-4BFA-9079-8AF9CB7230DC@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Why don't they check ther updates first before distributing it and making
    > people angry, I'm a big newb, sorry, and now I'm stuck having to reboot =P
    >
    > "Dave Horne" wrote:
    ><!--coloro:green--><span style="color:green <!--/coloro-->
    >>
    >> "star_x" <star_x.38wj8j@no-mx.forums.vistaheads.com> wrote in message
    >> news:star_x.38wj8j@no-mx.forums.vistaheads.com...<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >> >
    >> > Hi, one day i was doing updates for my computer (i have an Acer and i'm
    >> > using vista) and i think it called for a vista update. Once i updated
    >> > it, i restarted my computer and i found a little sound icon with a red
    >> > "x" on it saying: "no audio output is installed". I don't know why it
    >> > happened. I researched what i would do on google. One webpage said:
    >> > go to control panel>device manager>find the sound card by clicking on
    >> > the plus next to Sound, Video and Game controllers. You should see
    >> > something that has a brand name with integrated audio>click on it>drive
    >> > tab>roll back driver
    >> > I did this. It said once you "roll back the driver" that the sound
    >> > should start working again. But unfortunatly when i went to the Drive
    >> > tab, it would NOT let me click on "roll back driver". i don't know why.
    >> > And now i do not now how to solve this problem, and get my sound back
    >> > on
    >> > my compter.
    >> >
    >> > By the way, it says my sound is a "IDH High Definition Audio CODEC".
    >> >
    >> > Does anyone know how to fix this? Your help is much appreiciated!
    >> > Thanks.
    >> >
    >> >
    >> > --
    >> > star_x
    >> > Posted via <!--colorc--><!--/colorc-->
    >>
    >> You probably should also change your Windows Upadte settings not to be
    >> automatic.
    >>
    >> This way you can wait a few days and see if anyone else is having
    >> problems
    >> with a particular update.
    >>
    >> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  18. Macgerailt

    Macgerailt Guest

    John9751;3714616 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Had the same problem on my Dell desktop. Solution was to uninstall the
    > new
    > sound driver Microsoft Update installed and then I went to Dell's site
    > and
    > downloaded their July 2007 SigmaTel High Definition Audio CODEC driver
    > and
    > everything worked just fine again.<!--colorc--><!--/colorc-->

    Same problem as above. Except it was on a Gateway laptop. After
    updating to SP 3 on XP the sound was gone along with the speaker icon on
    the task bar.
    I went to Gateway's website and found an earlier version of the
    SigmaTel High Definition Audio CODEC driver and downloaded it and
    installed it. The problem was solved. Hope this helps other. I know it
    helped me. Thanks.


    --
    Macgerailt
    ------------------------------------------------------------------------
    Macgerailt's Profile:
    View this thread:


     
  19. JR

    JR Guest

    "Dave Horne" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I'm using Vista Home Premium and just installed the IDT Audio IDT High
    > Definition Audio CODEC update today. After rebooting I have no playback
    > devices. I can not Skype, can not play back CDs or listen to the internet
    > radio.
    >
    > In addition, when I look at installed updates to remove an update, this
    > particular one is not listed. Suggestions?
    >
    > Hi,<!--colorc--><!--/colorc-->
    My audio crashed after windows up-date. Had to use driver (from original
    CD) that came with my computer. As in the other post's rolling back driver
    did not work.
    Jr
     
  20. mel

    mel Guest

    HI.
    i accidently removed this IDT High Def Audio Codec driver. How can i
    reinstall it? i didn't have the system restore on so i can't restore and the
    roll back driver didn't work and of course i don't have the system CD either.
    Help please! ;/

    "Dave Horne" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I'm using Vista Home Premium and just installed the IDT Audio IDT High
    > Definition Audio CODEC update today. After rebooting I have no playback
    > devices. I can not Skype, can not play back CDs or listen to the internet
    > radio.
    >
    > In addition, when I look at installed updates to remove an update, this
    > particular one is not listed. Suggestions?
    >
    > <!--colorc--><!--/colorc-->
     

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