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Help with the BSOD

Discussion in 'Windows 7' started by rpryor03, Aug 21, 2013.

  1. rpryor03

    rpryor03

    Joined:
    Aug 21, 2013
    Messages:
    1
    Location:
    Kent, Ohio
    Operating System:
    Windows 7
    Can you guys help me with this problem with a recurring BSOD? I am running Windows 7, on a Dell XPS 15. Here's the crash dump.

    On Wed 8/21/2013 8:40:47 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\082113-31340-01.dmp
    This was probably caused by the following module: iastora.sys (0xFFFFF8800169966C)
    Bugcheck code: 0xD1 (0x38, 0x2, 0x0, 0xFFFFF8800169966C)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\iastora.sys
    product: Intel Rapid Storage Technology driver
    company: Intel Corporation
    description: Intel Rapid Storage Technology driver - x64
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
    Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
     
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7

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