Help setting up wifi printer

Purchased epson wf2530 printer managed to set up one laptop with wifi but other does not acknowledge printer. Both using windows 7 but one office 2007 and other 2010. Any guidance please

 

Hi Gill, and welcome to Computer Help Forums.

Did you run the printer software on both laptops?

 

Yes used the set up disk for both

 

Please click Start/Devices and Printers.

Under "Printers and Faxes"...is your printer listed?

If your printer is listed, then right click on it and choose "Set as default printer"

If your printer is not there then click on "Add a printer", then choose "Add a network, wireless or bluetooth printer"

Follow any instructions given.

 

Did the start/devices and printer. Printer is listed and is default printer and printer ticked

 

Can you open Notepad (If you haven't already) and try and print something from there.

 

Tried to print from notepad but after few mins you get an error message in print queue

 

Go to "Devices and printers" and right click on your printer again...and choose "See whats printing" from the menu.
You should see an option to cancel all print jobs. Do just that.

Now try and print something again.

 

Hi yes tried this numerous times I am afraid but it does the same thing it says printing for a few seconds and then says error.

 

The only thing I can think of now is that you have a Print Spooler problem. Click on the link below and follow the instructions....starting with "Click this button".

http://windows.microsoft.com/en-gb/windows-vista/troubleshoot-printer-problems

 

Hi thanks I will try tonight when I get home as I am at work at the moment and the printer is at home. I think I have already tried this but as I have tried so many things I may be mistaken and will try again anyway in case.