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Error number 0x8024402F

Discussion in 'Windows Update' started by krige, Sep 2, 2009.

  1. krige

    krige Guest

    Hello there,

    I get an [Error number: 0x8024402F] every time I try to do Windows
    Update on a fresh installation of Windows XP Professional SP3.

    I have already tried all of the suggestions to solve this problem I
    have found in Internet, like:

    1. done all the normal and advanced methods proposed on this page


    2. cleared Temporary Internet files;

    3. checked that the Background Intelligent Transfer Service to is set
    to Automatic and verified its Status is Started;

    4.
    - net stop wuauserv
    - net stop bits
    - run disk clean up and choose all except compress old files.
    - delete “%windir%\softwaredistribution” directory.
    - net start wuauserv
    - net start bits
    - wuauclt.exe /resetauthorization /detectnow

    5. checked that the Set Event Log service is set to Automatic and
    verify that the Status is Started

    6. run:
    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL

    7. run:
    regsvr32 qmgr.dll
    regsvr32 qmgrprxy.dll

    8. run:
    regsvr32 jscript.dll
    regsvr32 MSXML.DLL
    regsvr32 MSXML2.DLL
    regsvr32 MSXML3.DLL

    9.
    - %SystemRoot%\system32\net stop wuauserv
    - %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
    - %SystemRoot%\system32\net start wuauserv
    - downloaded the latest version of the Windows Update agent from here
    (x86):

    - closed all Internet Explorer windows and other applications.
    - %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE

    10. downloaded and installed the latest Windows Installer (for my OS):
    ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )


    11.
    - visited

    - selected CUSTOM scan
    - got the same [Error number: 0x8024402F]

    12. followed these instructions:


    13.
    - looked in the %SystemRoot%\SoftwareDistribution\Downloads
    - found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
    - went to their "update" folder within each folder and double clicked
    the update.exe.

    14. run Dial-a-fix v0.60.0.24



    I still get the same error, I don't know what else to do.


    Below here is quoted what is reported in my %windir%\windowsupdate.log
    of the last updating attempt. I hope somebody will be able to understand
    what the problem could be.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    > ===========
    > Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    > Misc = Module: C:WINDOWSsystem32wuapi.dll
    > COMAPI ----------- COMAPI: IUpdateServiceManager::AddService
    > -----------
    > COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    > COMAPI - AuthorizationCabPath =
    > C:WINDOWSSoftwareDistributionAuthCabsmuauth.cab
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionAuthCabsDownloaded7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.tempmuauth.cab:
    > Misc Microsoft signed: Yes
    > Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    > ===========
    > Misc = Process: C:WINDOWSsystem32wuauclt.exe
    > Misc = Module: C:WINDOWSsystem32wuaueng.dll
    > DtaStor Update service properties: service registered with AU is
    > {7971F918-A847-4430-9279-4A52D1EFE18D}
    > COMAPI - Added service, URL =
    >

    > COMAPI ----------- COMAPI:
    > IUpdateServiceManager::RegisterServiceWithAU -----------
    > COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    > Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    > ===========
    > Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    > Misc = Module: C:WINDOWSsystem32muweb.dll
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    > Misc Microsoft signed: Yes
    > Setup *********** Setup: Checking whether self-update is required
    > ***********
    > Setup * Inf file:
    > C:WINDOWSSoftwareDistributionWebSetupwsus3setup.inf
    > Setup Update NOT required for C:WINDOWSsystem32wuweb.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup * IsUpdateRequired = No
    > Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    > ===========
    > Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    > Misc = Module: C:WINDOWSsystem32wuweb.dll
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    > Misc Microsoft signed: Yes
    > Setup *********** Setup: Checking whether self-update is required
    > ***********
    > Setup * Inf file:
    > C:WINDOWSSoftwareDistributionWebSetupwsus3setup.inf
    > Setup Update NOT required for C:WINDOWSsystem32cdm.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuapi.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuapi.dll.mui: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuauclt.exe: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl.mui:
    > target version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll.mui:
    > target version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wucltui.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wucltui.dll.mui:
    > target version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wups.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup Update NOT required for C:WINDOWSsystem32wups2.dll: target
    > version = 7.2.6001.788, required version = 7.2.6001.788
    > Setup * IsUpdateRequired = No
    > COMAPI -------------
    > COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate]
    > COMAPI ---------
    > COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
    > Agent *************
    > Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate]
    > Agent *********
    > Agent * Online = Yes; Ignore download priority = No
    > Agent * Criteria = "IsInstalled=0 and IsHidden=0"
    > Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
    > Agent * Search Scope = {Machine}
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    > Misc Microsoft signed: Yes
    > Agent Checking for updated auth cab for service
    > 7971f918-a847-4430-9279-4a52d1efe18d at
    >

    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    > Misc Microsoft signed: Yes
    > DtaStor Update service properties: service registered with AU is
    > {7971F918-A847-4430-9279-4A52D1EFE18D}
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuv3muredir.cab:
    > Misc Microsoft signed: Yes
    > Misc Validating signature for
    > C:WINDOWSSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuv3muredir.cab:
    > Misc Microsoft signed: Yes
    > PT +++++++++++ PT: Synchronizing server updates +++++++++++
    > PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    >

    > PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error
    > = 7, soap error code = 300, HTTP status code = 200
    > PT WARNING: SOAP Fault: 0x00012c
    > PT WARNING: faultstring:Fault occurred
    > PT WARNING: ErrorCode:ConfigChanged(2)
    > PT WARNING: Message:(null)
    > PT WARNING:
    > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    > PT WARNING: ID:9ba1a272-5f4b-4588-8a53-6f821043d2bd
    > Misc WARNING: Send failed with hr = 80072efd.
    > Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    > <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    > Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    > <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    > error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    > MakeRequest failed. error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    > with 0x80072efd
    > Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    > Misc WARNING: Send failed with hr = 80072efd.
    > Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    > <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    > Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    > <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    > error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    > MakeRequest failed. error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    > with 0x80072efd
    > Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    > Misc WARNING: Send failed with hr = 80072efd.
    > Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    > <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    > Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    > <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    > error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    > MakeRequest failed. error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    > with 0x80072efd
    > Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    > Misc WARNING: Send failed with hr = 80072efd.
    > Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    > <(null)> Bypass List used : <(null)> Auth Schemes used : <>
    > Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    > <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    > error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    > MakeRequest failed. error 0x80072efd
    > Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    > with 0x80072efd
    > Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    > PT WARNING: ECP: Failed to download cab file from
    >

    > with error 0x80072efd
    > PT WARNING: ECP: This roundtrip contained some optimized updates which
    > failed. New Update count = 0, Old Count = 7
    > PT FATAL: ProcessCoreMetadata did not return any update to be
    > committed
    > PT WARNING: Sync of Updates: 0x8024402f
    > PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
    > Agent * WARNING: Failed to synchronize, error = 0x8024402F
    > Agent * WARNING: Exit code = 0x8024402F
    > Agent *********
    > Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
    > Agent *************
    > Agent WARNING: WU client failed Searching for update with error
    > 0x8024402f
    > COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
    > COMAPI - Updates found = 0
    > COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F
    > COMAPI ---------
    > COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
    > COMAPI -------------
    > COMAPI WARNING: Operation failed due to earlier error, hr=8024402F
    > COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)
    > Report REPORT EVENT: {D67A2930-FFFD-4C3A-B06A-7C4967C98639} 2009-09-02
    > 18:24:37:406+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f MicrosoftUpdate Failure Software
    > Synchronization Windows Update Client failed to detect with error
    > 0x8024402f.<!--colorc--><!--/colorc-->


    --
    krige
    ------------------------------------------------------------------------
    krige's Profile:

    View this thread:


     
  2. MowGreen

    MowGreen Guest

    Open a Command Prompt. Enter the following command and press Enter
    proxycfg

    * Does the system have Direct access ? *

    There's a communication issue going on that starts with the Protocol
    Talker: PT WARNING: SyncUpdates failure, error = 0x8024400D
    SUS_E_PT_SOAP_CLIENT

    A failed proxy attempt: Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    error 0x80072efd ERROR_INTERNET_CANNOT_CONNECT

    And then the FATAL Protocol Talker error:
    PT FATAL: ProcessCoreMetadata did not return any update to be
    committed
    PT WARNING: Sync of Updates: 0x8024402f WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS

    You attempted to opt the system into Microsoft Update when the system
    could barely access Windows Update.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
    > went to their "update" folder within each folder and double clicked
    > the update.exe.<!--colorc--><!--/colorc-->

    * When was IE8 installed ? *

    The subfolders of Software Distribution\Download are randomly named and
    in turn, they contain an update subfolder which contains the .cat file.
    IF the subfolders are named .cat then the downloads are not complete,
    thus, they will not install.
    There's a file list for IE8 x86 for XP here:

    All of the files listed will be present in a randomly named subfolder of
    SD *if* it downloaded correctly.

    Which firewall is being used; is the system on a network, if yes, is
    this a wireless network or hardwired ?

    Have you tried to manually download an update from the MS Download
    Center, save, and then install it ?


    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *not* have *non-security content* prechecked"



    krige wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hello there,
    >
    > I get an [Error number: 0x8024402F] every time I try to do Windows
    > Update on a fresh installation of Windows XP Professional SP3.
    >
    > I have already tried all of the suggestions to solve this problem I
    > have found in Internet, like:
    >
    > 1. done all the normal and advanced methods proposed on this page
    >

    >
    > 2. cleared Temporary Internet files;
    >
    > 3. checked that the Background Intelligent Transfer Service to is set
    > to Automatic and verified its Status is Started;
    >
    > 4.
    > - net stop wuauserv
    > - net stop bits
    > - run disk clean up and choose all except compress old files.
    > - delete “%windir%softwaredistribution” directory.
    > - net start wuauserv
    > - net start bits
    > - wuauclt.exe /resetauthorization /detectnow
    >
    > 5. checked that the Set Event Log service is set to Automatic and
    > verify that the Status is Started
    >
    > 6. run:
    > REGSVR32 WUAPI.DLL
    > REGSVR32 WUAUENG.DLL
    > REGSVR32 WUAUENG1.DLL
    > REGSVR32 ATL.DLL
    > REGSVR32 WUCLTUI.DLL
    > REGSVR32 WUPS.DLL
    > REGSVR32 WUPS2.DLL
    > REGSVR32 WUWEB.DLL
    >
    > 7. run:
    > regsvr32 qmgr.dll
    > regsvr32 qmgrprxy.dll
    >
    > 8. run:
    > regsvr32 jscript.dll
    > regsvr32 MSXML.DLL
    > regsvr32 MSXML2.DLL
    > regsvr32 MSXML3.DLL
    >
    > 9.
    > - %SystemRoot%system32net stop wuauserv
    > - %SystemRoot%system32regsvr32 %SystemRoot%system32wups2.dll
    > - %SystemRoot%system32net start wuauserv
    > - downloaded the latest version of the Windows Update agent from here
    > (x86):
    >

    > - closed all Internet Explorer windows and other applications.
    > - %SystemDrive%windowsupdateagent30-x86.exe /WUFORCE
    >
    > 10. downloaded and installed the latest Windows Installer (for my OS):
    > ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
    >

    >
    > 11.
    > - visited

    > - selected CUSTOM scan
    > - got the same [Error number: 0x8024402F]
    >
    > 12. followed these instructions:
    >

    >
    > 13.
    > - looked in the %SystemRoot%SoftwareDistributionDownloads
    > - found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
    > - went to their "update" folder within each folder and double clicked
    > the update.exe.
    >
    > 14. run Dial-a-fix v0.60.0.24
    >

    >
    >
    > I still get the same error, I don't know what else to do.
    >
    >
    > Below here is quoted what is reported in my %windir%windowsupdate.log
    > of the last updating attempt. I hope somebody will be able to understand
    > what the problem could be.
    >
    >
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    >>===========
    >>Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    >>Misc = Module: C:WINDOWSsystem32wuapi.dll
    >>COMAPI ----------- COMAPI: IUpdateServiceManager::AddService
    >>-----------
    >>COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    >>COMAPI - AuthorizationCabPath =
    >>C:WINDOWSSoftwareDistributionAuthCabsmuauth.cab
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionAuthCabsDownloaded7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.tempmuauth.cab:
    >>Misc Microsoft signed: Yes
    >>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    >>===========
    >>Misc = Process: C:WINDOWSsystem32wuauclt.exe
    >>Misc = Module: C:WINDOWSsystem32wuaueng.dll
    >>DtaStor Update service properties: service registered with AU is
    >>{7971F918-A847-4430-9279-4A52D1EFE18D}
    >>COMAPI - Added service, URL =
    >>

    >>COMAPI ----------- COMAPI:
    >>IUpdateServiceManager::RegisterServiceWithAU -----------
    >>COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    >>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    >>===========
    >>Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    >>Misc = Module: C:WINDOWSsystem32muweb.dll
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    >>Misc Microsoft signed: Yes
    >>Setup *********** Setup: Checking whether self-update is required
    >>***********
    >>Setup * Inf file:
    >>C:WINDOWSSoftwareDistributionWebSetupwsus3setup.inf
    >>Setup Update NOT required for C:WINDOWSsystem32wuweb.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup * IsUpdateRequired = No
    >>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
    >>===========
    >>Misc = Process: C:program FilesInternet ExplorerIEXPLORE.EXE
    >>Misc = Module: C:WINDOWSsystem32wuweb.dll
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwuident.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWebSetupwsus3setup.cab:
    >>Misc Microsoft signed: Yes
    >>Setup *********** Setup: Checking whether self-update is required
    >>***********
    >>Setup * Inf file:
    >>C:WINDOWSSoftwareDistributionWebSetupwsus3setup.inf
    >>Setup Update NOT required for C:WINDOWSsystem32cdm.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuapi.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuapi.dll.mui: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuauclt.exe: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuaucpl.cpl.mui:
    >>target version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wuaueng.dll.mui:
    >>target version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wucltui.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wucltui.dll.mui:
    >>target version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wups.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup Update NOT required for C:WINDOWSsystem32wups2.dll: target
    >>version = 7.2.6001.788, required version = 7.2.6001.788
    >>Setup * IsUpdateRequired = No
    >>COMAPI -------------
    >>COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate]
    >>COMAPI ---------
    >>COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
    >>Agent *************
    >>Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate]
    >>Agent *********
    >>Agent * Online = Yes; Ignore download priority = No
    >>Agent * Criteria = "IsInstalled=0 and IsHidden=0"
    >>Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
    >>Agent * Search Scope = {Machine}
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir9482F4B4-E343-43B6-B170-9A65BC822C77muv3wuredir.cab:
    >>Misc Microsoft signed: Yes
    >>Agent Checking for updated auth cab for service
    >>7971f918-a847-4430-9279-4a52d1efe18d at
    >>

    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionAuthCabsauthcab.cab:
    >>Misc Microsoft signed: Yes
    >>DtaStor Update service properties: service registered with AU is
    >>{7971F918-A847-4430-9279-4A52D1EFE18D}
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuv3muredir.cab:
    >>Misc Microsoft signed: Yes
    >>Misc Validating signature for
    >>C:WINDOWSSoftwareDistributionWuRedir7971F918-A847-4430-9279-4A52D1EFE18Dmuv3muredir.cab:
    >>Misc Microsoft signed: Yes
    >>PT +++++++++++ PT: Synchronizing server updates +++++++++++
    >>PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    >>

    >>PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error
    >>= 7, soap error code = 300, HTTP status code = 200
    >>PT WARNING: SOAP Fault: 0x00012c
    >>PT WARNING: faultstring:Fault occurred
    >>PT WARNING: ErrorCode:ConfigChanged(2)
    >>PT WARNING: Message:(null)
    >>PT WARNING:
    >>Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    >>PT WARNING: ID:9ba1a272-5f4b-4588-8a53-6f821043d2bd
    >>Misc WARNING: Send failed with hr = 80072efd.
    >>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    >><(null)> Bypass List used : <(null)> Auth Schemes used : <>
    >>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    >><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    >>error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    >>MakeRequest failed. error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    >>with 0x80072efd
    >>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    >>Misc WARNING: Send failed with hr = 80072efd.
    >>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    >><(null)> Bypass List used : <(null)> Auth Schemes used : <>
    >>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    >><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    >>error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    >>MakeRequest failed. error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    >>with 0x80072efd
    >>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    >>Misc WARNING: Send failed with hr = 80072efd.
    >>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    >><(null)> Bypass List used : <(null)> Auth Schemes used : <>
    >>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    >><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    >>error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    >>MakeRequest failed. error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    >>with 0x80072efd
    >>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    >>Misc WARNING: Send failed with hr = 80072efd.
    >>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
    >><(null)> Bypass List used : <(null)> Auth Schemes used : <>
    >>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
    >><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
    >>error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
    >>MakeRequest failed. error 0x80072efd
    >>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
    >>with 0x80072efd
    >>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    >>PT WARNING: ECP: Failed to download cab file from
    >>

    >>with error 0x80072efd
    >>PT WARNING: ECP: This roundtrip contained some optimized updates which
    >>failed. New Update count = 0, Old Count = 7
    >>PT FATAL: ProcessCoreMetadata did not return any update to be
    >>committed
    >>PT WARNING: Sync of Updates: 0x8024402f
    >>PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
    >>Agent * WARNING: Failed to synchronize, error = 0x8024402F
    >>Agent * WARNING: Exit code = 0x8024402F
    >>Agent *********
    >>Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
    >>Agent *************
    >>Agent WARNING: WU client failed Searching for update with error
    >>0x8024402f
    >>COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
    >>COMAPI - Updates found = 0
    >>COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F
    >>COMAPI ---------
    >>COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
    >>COMAPI -------------
    >>COMAPI WARNING: Operation failed due to earlier error, hr=8024402F
    >>COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)
    >>Report REPORT EVENT: {D67A2930-FFFD-4C3A-B06A-7C4967C98639} 2009-09-02
    >>18:24:37:406+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f MicrosoftUpdate Failure Software
    >>Synchronization Windows Update Client failed to detect with error
    >>0x8024402f.<!--colorc--><!--/colorc-->
    >
    >
    > <!--colorc--><!--/colorc-->
     
  3. krige

    krige Guest

    Thank you MowGreen.

    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Open a Command Prompt. Enter the following command and press Enter
    > proxycfg<!--colorc--><!--/colorc-->

    HKEY_LOCAL_MACHINE\
    SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
    Settings\Connections\
    WinHttpSettings :
    Direct access (no proxy server).


    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > * Does the system have Direct access ? *<!--colorc--><!--/colorc-->

    I don't know what a "Direct access" is.


    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > You attempted to opt the system into Microsoft Update when the system
    > could barely access Windows Update.<!--colorc--><!--/colorc-->

    The system is able to connect to every other Internet web site
    normally.


    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > * When was IE8 installed ? *<!--colorc--><!--/colorc-->

    It was installed just after the first attempts to update. I thought the
    issue was due to the use of an old version of Internet Explorer. I
    downloaded the IE8 installation file from the Microsoft Update Catalog:



    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > The subfolders of Software DistributionDownload are randomly named and
    > in turn, they contain an update subfolder which contains the .cat
    > file.
    > IF the subfolders are named .cat then the downloads are not complete,
    > thus, they will not install.<!--colorc--><!--/colorc-->

    The two updates I mentioned earlier completed successfully and asked me
    to reboot.


    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Which firewall is being used; is the system on a network, if yes, is
    > this a wireless network or hardwired ?<!--colorc--><!--/colorc-->

    Windows Firewall is being used; the system is on a hardwired network.


    MowGreen;4598087 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Have you tried to manually download an update from the MS Download
    > Center, save, and then install it ?<!--colorc--><!--/colorc-->

    Yes, I have downloaded from the Microsoft Update Catalog, saved and
    successfully installed the following updates:

    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973815)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP Service Pack 3 (KB973540)
    Cumulative Security Update for ActiveX Killbits for Windows XP
    (KB973346)
    Security Update for Windows XP (KB970483)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB973354)
    Update Rollup for ActiveX Killbits for Windows XP (KB969898)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB970238)
    Update for Root Certificates [May 2009] (KB931125)


    --
    krige
    ------------------------------------------------------------------------
    krige's Profile:

    View this thread:


     
  4. MowGreen

    MowGreen Guest

    YW, krige. There's no issue with Windows Installer if the system can
    update manually. The issue is being caused by some 'thing' interfering
    with the communication between the update servers and the system.
    BTW, "Direct access" means that there is no proxy being used between the
    servers and the system.

    Does the router have a hardware firewall and does it have ActiveX or
    script blocking turned on by it's Default setting ?

    What is the installed antivirus/security suite ?

    Ensure that necessary updating services are not Disabled.
    Open the Services console and check:

    Automatic Updates Startup type: Automatic
    Background Intelligence Transfer Service (BITS) - Manual

    See if either of the above 2 services is Disabled, can be started,
    stopped, and then restarted again, whatever the case may be.


    If the isssue is *not* outside the OS, then suggest you see:
    How do I reset Windows Update components?



    And, have you checked IE's add ons to see if one of them is causing the
    communications error ?
    Tools > Manage Add-ons
    In the left frame click on Toolbars and Extensions and then check out
    the listings on the right. Click the drop down window next to Show and
    choose All add-ons first.
    Now set Show to " Run without permission" and then go over the list in
    the right frame again.

    Once you're done with Toolbars and Extensions, click InPrivate Filtering
    and see if any microsoft update sites are being blocked.


    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *not* have *non-security content* prechecked"




    krige wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thank you MowGreen.
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>Open a Command Prompt. Enter the following command and press Enter
    >>proxycfg<!--colorc--><!--/colorc-->
    >
    >
    > HKEY_LOCAL_MACHINE
    > SOFTWAREMicrosoftWindowsCurrentVersionInternet
    > SettingsConnections
    > WinHttpSettings :
    > Direct access (no proxy server).
    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>* Does the system have Direct access ? *<!--colorc--><!--/colorc-->
    >
    >
    > I don't know what a "Direct access" is.
    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>You attempted to opt the system into Microsoft Update when the system
    >>could barely access Windows Update.<!--colorc--><!--/colorc-->
    >
    >
    > The system is able to connect to every other Internet web site
    > normally.
    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>* When was IE8 installed ? *<!--colorc--><!--/colorc-->
    >
    >
    > It was installed just after the first attempts to update. I thought the
    > issue was due to the use of an old version of Internet Explorer. I
    > downloaded the IE8 installation file from the Microsoft Update Catalog:
    >

    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>The subfolders of Software DistributionDownload are randomly named and
    >>in turn, they contain an update subfolder which contains the .cat
    >>file.
    >>IF the subfolders are named .cat then the downloads are not complete,
    >>thus, they will not install.<!--colorc--><!--/colorc-->
    >
    >
    > The two updates I mentioned earlier completed successfully and asked me
    > to reboot.
    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>Which firewall is being used; is the system on a network, if yes, is
    >>this a wireless network or hardwired ?<!--colorc--><!--/colorc-->
    >
    >
    > Windows Firewall is being used; the system is on a hardwired network.
    >
    >
    > MowGreen;4598087 Wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >>Have you tried to manually download an update from the MS Download
    >>Center, save, and then install it ?<!--colorc--><!--/colorc-->
    >
    >
    > Yes, I have downloaded from the Microsoft Update Catalog, saved and
    > successfully installed the following updates:
    >
    > Security Update for Windows XP (KB956744)
    > Security Update for Windows XP (KB960859)
    > Security Update for Windows XP (KB961371)
    > Security Update for Windows XP (KB971557)
    > Security Update for Windows XP (KB971657)
    > Security Update for Windows XP (KB973507)
    > Security Update for Windows XP (KB973815)
    > Security Update for Windows XP (KB973869)
    > Security Update for Windows XP Service Pack 3 (KB973540)
    > Cumulative Security Update for ActiveX Killbits for Windows XP
    > (KB973346)
    > Security Update for Windows XP (KB970483)
    > Security Update for Windows XP (KB971633)
    > Security Update for Windows XP (KB973354)
    > Update Rollup for ActiveX Killbits for Windows XP (KB969898)
    > Security Update for Windows XP (KB961501)
    > Security Update for Windows XP (KB968537)
    > Security Update for Windows XP (KB970238)
    > Update for Root Certificates [May 2009] (KB931125)
    >
    > <!--colorc--><!--/colorc-->
     
  5. krige

    krige Guest

    I don't know whether it's hardware or software but the router does have
    a firewall. My network administrator told me it only checks inbound
    traffic and confirmed me the port 443 is open.

    Avast Home Edition 4.8

    They are both started and running. They can be stopped, started and
    restarted.

    I have downloaded and have run the fix mentioned in that page with no
    success: I still get the same error.

    They are all enabled. Should I look for any other evidence?

    The InPrivate Filtering frame is empty.

    I don't know whether it's relevant but I have just found out that the
    reverse lookup for update.microsoft.com doesn't work. When I run:

    nslookup update.microsoft.com

    it gives me back:

    Non-authoritative answer:
    Name: update.microsoft.com.nsatc.net
    Address: 65.55.184.156
    Aliases: update.microsoft.com

    whereas when I run:

    nslookup 65.55.184.156

    it gives:

    *** can't find 65.55.184.156: Non-existent domain

    The reverse lookup works fine with all the other domains I have
    checked.

    The DNS server is set to be automatically obtained. It doesn't work
    with any other manually set.


    --
    krige
    ------------------------------------------------------------------------
    krige's Profile:
    View this thread:


     
  6. "krige" <krige.3xzkjc@DoNotSpam.com> wrote in message news:krige.3xzkjc@DoNotSpam.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > I don't know whether it's hardware or software but the router does have
    > a firewall. My network administrator told me it only checks inbound
    > traffic and confirmed me the port 443 is open.
    >
    > Avast Home Edition 4.8
    >
    > They are both started and running. They can be stopped, started and
    > restarted.
    >
    > I have downloaded and have run the fix mentioned in that page with no
    > success: I still get the same error.
    >
    > They are all enabled. Should I look for any other evidence?
    >
    > The InPrivate Filtering frame is empty.
    >
    > I don't know whether it's relevant but I have just found out that the
    > reverse lookup for update.microsoft.com doesn't work. When I run:
    >
    > nslookup update.microsoft.com
    >
    > it gives me back:
    >
    > Non-authoritative answer:
    > Name: update.microsoft.com.nsatc.net
    > Address: 65.55.184.156
    > Aliases: update.microsoft.com
    >
    > whereas when I run:
    >
    > nslookup 65.55.184.156
    >
    > it gives:
    >
    > *** can't find 65.55.184.156: Non-existent domain
    >
    > The reverse lookup works fine with all the other domains I have
    > checked.
    >
    > The DNS server is set to be automatically obtained. It doesn't work
    > with any other manually set.
    >
    >
    > --
    > krige
    > ------------------------------------------------------------------------
    > krige's Profile:
    > View this thread:

    >
    >
    <!--colorc--><!--/colorc-->


    If you're looking for a connectivity test use telnet and open a connection
    with that canonical name you found at its port 80. Then when the cursor
    appears at the top of the screen enter GET /
    (That is the simplest simulation of an HTTP request by an HTTP client.)

    FWIW here is what my screen looks like after I do that. First this:

    <telnet>

    GET /me to Microsoft Telnet Client

    Microsoft Telnet> s 'CTRL+]'

    Microsoft Telnet> o update.microsoft.com.nsatc.net 80
    Connecting To update.microsoft.com.nsatc.net...

    </telnet>


    and then this:


    <telnet>
    HTTP/1.1 302 Object moved
    Date: Fri, 04 Sep 2009 15:36:36 GMT
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET
    Location: /windowsupdate/v6/default.aspx
    </telnet>


    HTH

    Robert Aldwinckle
    ---
     
  7. MowGreen

    MowGreen Guest

    > My network administrator told me it only checks inbound<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > traffic and confirmed me the port 443 is open.<!--colorc--><!--/colorc-->

    Hold on. What is the setup we're dealing with here ? Is the system on a
    network at *work* or at home ?

    AFAIK, the router may be blocking *outbound* traffic of the system, thus
    resulting in the communications error with the update servers.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Non-authoritative answer:
    > Name: update.microsoft.com.nsatc.net
    > Address: 65.55.184.156
    > Aliases: update.microsoft.com
    >
    > whereas when I run:
    >
    > nslookup 65.55.184.156
    >
    > it gives:
    >
    > *** can't find 65.55.184.156: Non-existent domain<!--colorc--><!--/colorc-->

    The servers DNS addresses are fluid. If they weren't, they'd be DDoSed
    into oblivion. So, the non-existent domain message is 'expected behavior'.

    Run IE with no add-ons and see what happens ...
    Start > Programs > Accessorites > System Tools
    Under System Tools there should be a shortcut named
    " Internet Explorer (No Add-ons) "


    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *not* have *non-security content* prechecked"




    krige wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I don't know whether it's hardware or software but the router does have
    > a firewall. My network administrator told me it only checks inbound
    > traffic and confirmed me the port 443 is open.
    >
    > Avast Home Edition 4.8
    >
    > They are both started and running. They can be stopped, started and
    > restarted.
    >
    > I have downloaded and have run the fix mentioned in that page with no
    > success: I still get the same error.
    >
    > They are all enabled. Should I look for any other evidence?
    >
    > The InPrivate Filtering frame is empty.
    >
    > I don't know whether it's relevant but I have just found out that the
    > reverse lookup for update.microsoft.com doesn't work. When I run:
    >
    > nslookup update.microsoft.com
    >
    > it gives me back:
    >
    > Non-authoritative answer:
    > Name: update.microsoft.com.nsatc.net
    > Address: 65.55.184.156
    > Aliases: update.microsoft.com
    >
    > whereas when I run:
    >
    > nslookup 65.55.184.156
    >
    > it gives:
    >
    > *** can't find 65.55.184.156: Non-existent domain
    >
    > The reverse lookup works fine with all the other domains I have
    > checked.
    >
    > The DNS server is set to be automatically obtained. It doesn't work
    > with any other manually set.
    >
    > <!--colorc--><!--/colorc-->
     
  8. krige

    krige Guest

    Robert Aldwinckle;4600976 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > If you're looking for a connectivity test use telnet and open a
    > connection
    > with that canonical name you found at its port 80. Then when the
    > cursor
    > appears at the top of the screen enter GET /
    > (That is the simplest simulation of an HTTP request by an HTTP
    > client.)<!--colorc--><!--/colorc-->

    When I type "GET /" in Microsoft Telnet I get "Invalid Command. type
    ?/help for help".


    Robert Aldwinckle;4600976 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > FWIW here is what my screen looks like after I do that. First this:
    >
    > <telnet>
    >
    > GET /me to Microsoft Telnet Client<!--colorc--><!--/colorc-->

    When I type that in Microsoft Telnet I get "Invalid Command. type
    ?/help for help".


    Robert Aldwinckle;4600976 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Microsoft Telnet> s 'CTRL+]'<!--colorc--><!--/colorc-->

    I am not sure what I should press with the CTRL key. In order to get
    the ']' symbol on my keyboard layout I need to press AltGr. And what's
    this command for?


    Robert Aldwinckle;4600976 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Microsoft Telnet> o update.microsoft.com.nsatc.net 80
    > Connecting To update.microsoft.com.nsatc.net...<!--colorc--><!--/colorc-->

    I tried that and after a while I got an empty screen with "Press any
    key to continue...", and then when I pressed a key I got "Connection to
    host lost."

    What is this nsatc.net domain?


    Robert Aldwinckle;4600976 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > </telnet><!--colorc--><!--/colorc-->

    What do you mean with these telnet tags?


    MowGreen;4601219 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hold on. What is the setup we're dealing with here ? Is the system on a
    > network at *work* or at home ?<!--colorc--><!--/colorc-->

    It's on a network at work.


    MowGreen;4601219 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > AFAIK, the router may be blocking *outbound* traffic of the system,
    > thus
    > resulting in the communications error with the update servers.<!--colorc--><!--/colorc-->

    My network administrator told me it only checks inbound traffic,
    outbound is not checked. My colleagues computers don't have any error
    when updating. I tried to install the operating system from scratch but
    it didn't solve the problem.


    MowGreen;4601219 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Run IE with no add-ons and see what happens ...
    > Start > Programs > Accessorites > System Tools
    > Under System Tools there should be a shortcut named
    > " Internet Explorer (No Add-ons) "<!--colorc--><!--/colorc-->

    Still the same [Error number: 0x8024402F].


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  9. krige wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > When I type "GET /" in Microsoft Telnet I get "Invalid Command. type
    > ?/help for help".<!--colorc--><!--/colorc-->

    You first need to connect to a web server, using a command like:

    open update.microsoft.com.nsatc.net 80

    Harry.

    krige wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Robert Aldwinckle;4600976 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> If you're looking for a connectivity test use telnet and open a
    >> connection
    >> with that canonical name you found at its port 80. Then when the
    >> cursor
    >> appears at the top of the screen enter GET /
    >> (That is the simplest simulation of an HTTP request by an HTTP
    >> client.)<!--colorc--><!--/colorc-->
    >
    > When I type "GET /" in Microsoft Telnet I get "Invalid Command. type
    > ?/help for help".
    >
    >
    > Robert Aldwinckle;4600976 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> FWIW here is what my screen looks like after I do that. First this:
    >>
    >> <telnet>
    >>
    >> GET /me to Microsoft Telnet Client<!--colorc--><!--/colorc-->
    >
    > When I type that in Microsoft Telnet I get "Invalid Command. type
    > ?/help for help".
    >
    >
    > Robert Aldwinckle;4600976 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Microsoft Telnet> s 'CTRL+]'<!--colorc--><!--/colorc-->
    >
    > I am not sure what I should press with the CTRL key. In order to get
    > the ']' symbol on my keyboard layout I need to press AltGr. And what's
    > this command for?
    >
    >
    > Robert Aldwinckle;4600976 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Microsoft Telnet> o update.microsoft.com.nsatc.net 80
    >> Connecting To update.microsoft.com.nsatc.net...<!--colorc--><!--/colorc-->
    >
    > I tried that and after a while I got an empty screen with "Press any
    > key to continue...", and then when I pressed a key I got "Connection to
    > host lost."
    >
    > What is this nsatc.net domain?
    >
    >
    > Robert Aldwinckle;4600976 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> </telnet><!--colorc--><!--/colorc-->
    >
    > What do you mean with these telnet tags?
    >
    >
    > MowGreen;4601219 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hold on. What is the setup we're dealing with here ? Is the system on a
    >> network at *work* or at home ?<!--colorc--><!--/colorc-->
    >
    > It's on a network at work.
    >
    >
    > MowGreen;4601219 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> AFAIK, the router may be blocking *outbound* traffic of the system,
    >> thus
    >> resulting in the communications error with the update servers.<!--colorc--><!--/colorc-->
    >
    > My network administrator told me it only checks inbound traffic,
    > outbound is not checked. My colleagues computers don't have any error
    > when updating. I tried to install the operating system from scratch but
    > it didn't solve the problem.
    >
    >
    > MowGreen;4601219 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Run IE with no add-ons and see what happens ...
    >> Start > Programs > Accessorites > System Tools
    >> Under System Tools there should be a shortcut named
    >> " Internet Explorer (No Add-ons) "<!--colorc--><!--/colorc-->
    >
    > Still the same [Error number: 0x8024402F].
    >
    > <!--colorc--><!--/colorc-->
     
  10. krige

    krige Guest

    'Harry Johnston [MVP Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > ;4607605']You first need to connect to a web server, using a command
    > like:
    >
    > open update.microsoft.com.nsatc.net 80<!--colorc--><!--/colorc-->

    I tried that, it shows the following:

    Connecting To update.microsoft.com.nsatc.net...

    for about 30 seconds, then:

    Press any key to continue...

    And when I press a key it shows:

    Connection to host lost.


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  11. "krige" <krige.3yhuvb@DoNotSpam.com> wrote in message news:krige.3yhuvb@DoNotSpam.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > 'Harry Johnston [MVP Wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> ;4607605']You first need to connect to a web server, using a command
    >> like:
    >>
    >> open update.microsoft.com.nsatc.net 80<!--colorc--><!--/colorc-->
    >
    > I tried that, it shows the following:
    >
    > Connecting To update.microsoft.com.nsatc.net...
    >
    > for about 30 seconds, then:
    >
    > Press any key to continue...<!--colorc--><!--/colorc-->


    That's good. Usually you get more time but those 30 seconds
    are when you can try entering GET /

    E.g. did you notice a cursor at the top left? That's where the GET /
    would be typed.

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > And when I press a key it shows:
    >
    > Connection to host lost.<!--colorc--><!--/colorc-->


    FWIW I see then...

    <telnet extracts>
    HTTP/1.1 302 Object moved

    Location: /windowsupdate/v6/default.aspx
    </telnet>


    HTH

    Robert Aldwinckle
    ---
     
  12. krige

    krige Guest

    I took the computer home and tried to update from there.
    There it successfully installed the update KB898461.
    Then I took the computer back to my work place and now everything works
    fine, I don't get any error anymore.


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  13. We shall alert the media.

    krige wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I took the computer home and tried to update from there.
    > There it successfully installed the update KB898461.
    > Then I took the computer back to my work place and now everything works
    > fine, I don't get any error anymore.<!--colorc--><!--/colorc-->
     
  14. krige

    krige Guest

    Apparently that didn't fix it as I imagined: the same problem is
    occurring again. I am suspecting something is wrong in the
    rooter/gateway configuration as other computers on my network are
    getting the same error.


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  15. "krige" <krige.401pzc@DoNotSpam.com> wrote in message news:krige.401pzc@DoNotSpam.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    > Apparently that didn't fix it as I imagined: the same problem is
    > occurring again. I am suspecting something is wrong in the
    > rooter/gateway configuration as other computers on my network are
    > getting the same error.<!--colorc--><!--/colorc-->


    Did you try the GET / with telnet?

    Note that a sequence would be:

    In a cmd window (or even in the Run... dialog) enter:

    telnet update.microsoft.com 80

    Then overtype the Welcome to telnet... top line with

    GET /

    And press Enter. You may have to press Enter twice.


    However, if it is just a problem with your DNS try this sequence
    of commands instead (in a cmd window, this won't work from Run...)

    1. ipconfig /flushdns
    2. ping -n 1 update.microsoft.com
    3. press Ctrl-c
    4. Extract the canonical name from the pinging message
    5. ping -n 1 the name from 4.
    6. repeat 3 thru 5 until the extracted name is the name you pinged last.
    7. then try to use the WU shortcut.

    BTW in order to check on what that accomplished you can use
    1. ipconfig /displaydns >displaydns.txt
    2. notepad displaydns.txt
    and press F3 to find that last name.

    So for example you might see something like this when you're done:

    <cmd_output OS="XPsp3
    E:\>ipconfig /displaydns >displaydns.txt

    E:\>notepad displaydns.txt

    E:\>ipconfig /flushdns

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    E:\>ping -n 1 update.microsoft.com

    Pinging update.microsoft.com.nsatc.net [65.55.184.156] with 32 bytes of data:

    Control-C
    ^C
    E:\>ping -n 1 update.microsoft.com.nsatc.net

    Pinging update.microsoft.com.nsatc.net [65.55.184.156] with 32 bytes of data:

    Control-C
    ^C
    E:\>ipconfig /displaydns >displaydns.txt

    E:\>notepad displaydns.txt

    </cmd_output>

    and your F3 find in Notepad could show

    <displaydns.txt>
    update.microsoft.com.nsatc.net

    ----------------------------------------

    Record Name . . . . . : update.microsoft.com.nsatc.net

    Record Type . . . . . : 1

    Time To Live . . . . : 197

    Data Length . . . . . : 4

    Section . . . . . . . : Answer

    A (Host) Record . . . : 65.55.184.156


    </displaydns.txt>

    You need to find A (Host) Record or you won't have an IP address
    for your lookup so then nothing useful would have been cached.
    Note that the Time to Live (TTL) value is seconds, so that would give
    you about 3 minutes to use this lookup without having to go back
    to your DNS. (In fact, once an instance of IE gets connected
    it may manage its own cache of IP addresses which make
    the TTL in the dnscache entries less important.)


    HTH

    Robert
    ---

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >
    >
    > --
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    > ------------------------------------------------------------------------
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    > View this thread:

    >
    >

    > <!--colorc--><!--/colorc-->
     

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