error code 80073712

I keep getting this error when i try to search for updates anyone help?

 

80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
Windows Update file corruption.

Delete the file pending.xml under C:\windows\winsxs

and/or


Reinstall the Windows Update Agent

Windows, x86-based systems


Windows, x64-based systems



--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question:

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"8pin824" <8pin824@discussions.microsoft.com> wrote in message
news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
|I keep getting this error when i try to search for updates anyone help?

 

Thank you thank you thank you. Deleting pending.xml did the trick!

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

That's the BEST explanation of this error code that I've seen yet. My system
doesn't have a "windows:\winsxs\pending.xml", so I simply tried to reinstall
the WUA 3.0. It made it about 75% through the installation, then it quit
with (you guessed it) error code 80073712.

Thoughts?

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

Tried deleting the file pending.xml as suggested,but was told I did not have
authority to do so and I am set up as sole Administrator on my system. Tried
to reinstall the update file, but it failed with same error code 80073712.
Any suggestions? Tiberiusrex

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

i also have the same issue with being the admin on my computer and it still
not letting me delete the file. i would also like to know what to do next????/




"tiberiusrex" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Tried deleting the file pending.xml as suggested,but was told I did not have
> authority to do so and I am set up as sole Administrator on my system. Tried
> to reinstall the update file, but it failed with same error code 80073712.
> Any suggestions? Tiberiusrex
>
> "TaurArian" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> > Windows Update file corruption.
> >
> > Delete the file pending.xml under C:windowswinsxs
> >
> > and/or
> >
> >
> > Reinstall the Windows Update Agent
> >
> > Windows, x86-based systems
> >
> >
> > Windows, x64-based systems
> >
> >
> >
> > --
> > ====================================
> > TaurArian [MVP] 2005-2008 - Australia
> > ====================================
> > How to ask a question:
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> > news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> > |I keep getting this error when i try to search for updates anyone help?
> >
> >
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Hi TaurArian,
It would seem I am suffering a similar fate.... No pending.xms file in my
winsxs folder and I have tried re-installing the update agent and although it
seemed to instal on my machine, I still get the same error when I try the
windows update.
Any ideas would be greatly appreciated.
Peanutt70

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

The advises that TaurArian provide that is correct, but if you are fail to
remove to "pending.xml"
You may copy the following script and save as a batch file (.bat), then
execute it.
===========================================
takeown /f C:\Windows\winsxs\pending.xml

cacls C:\Windows\winsxs\pending.xml /G administrators:F
===========================================
remarks: your user account should be in the administrators group.

after that, install the "Windows Update Agent "

Windows, x86-based systems


Windows, x64-based systems


restart your computer and try the windows update again.
Hope this help

Roy

 

"Roy Ma" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I tryed saving that code as a bat file but it still didn't let the installer finish i got to about 75% like the other guy and had the same error code is there anything else than can be done or do i have to just reinstall windows? <!--colorc--><!--/colorc-->

<!--coloro:blue--><span style="color:blue <!--/coloro-->
> The advises that TaurArian provide that is correct, but if you are fail to
> remove to "pending.xml"
> You may copy the following script and save as a batch file (.bat), then
> execute it.
> ===========================================
> takeown /f C:Windowswinsxspending.xml
>
> cacls C:Windowswinsxspending.xml /G administrators:F
> ===========================================
> remarks: your user account should be in the administrators group.
>
> after that, install the "Windows Update Agent "
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
> restart your computer and try the windows update again.
> Hope this help
>
> Roy
>
> <!--colorc--><!--/colorc-->

 

I had to do this for cleanup.xml that was lingering in my winsxs directory,
then
I could install the agent. But I still can't install the updates. Two of
the three complete, but don't disappear from the list. The other still fails
to install...

Things have really changed for the worse in this auto update business...

"Roy Ma" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> The advises that TaurArian provide that is correct, but if you are fail to
> remove to "pending.xml"
> You may copy the following script and save as a batch file (.bat), then
> execute it.
> ===========================================
> takeown /f C:Windowswinsxspending.xml
>
> cacls C:Windowswinsxspending.xml /G administrators:F
> ===========================================
> remarks: your user account should be in the administrators group.
>
> after that, install the "Windows Update Agent "
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
> restart your computer and try the windows update again.
> Hope this help
>
> Roy
>
> <!--colorc--><!--/colorc-->

 

I keep getting this message also. When I tried to delete the pending.xml
file - I found out that I did not have the security permissions to do it.
Is there a way around this? Only the "trust advisor" has full security
control over the file.

Thanks,

WWN.

"8pin824" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I keep getting this error when i try to search for updates anyone help?<!--colorc--><!--/colorc-->

 

I ma not used to this Vista and i keep doing what it tells me to and i still
have 27 files that are important and it will not up date I have never had
this trouble until I got Vista,please can someone help. thank you

"8pin824" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I keep getting this error when i try to search for updates anyone help?<!--colorc--><!--/colorc-->

 

error code 80073712 - can not delete the pending.xml and still canot install
updates

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

right click the batch file and click "Run as administrator." Then it should
say success.

"Mightymouse" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
>
> "Roy Ma" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > I tryed saving that code as a bat file but it still didn't let the installer finish i got to about 75% like the other guy and had the same error code is there anything else than can be done or do i have to just reinstall windows? <!--colorc--><!--/colorc-->
>
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > The advises that TaurArian provide that is correct, but if you are fail to
> > remove to "pending.xml"
> > You may copy the following script and save as a batch file (.bat), then
> > execute it.
> > ===========================================
> > takeown /f C:Windowswinsxspending.xml
> >
> > cacls C:Windowswinsxspending.xml /G administrators:F
> > ===========================================
> > remarks: your user account should be in the administrators group.
> >
> > after that, install the "Windows Update Agent "
> >
> > Windows, x86-based systems
> >
> >
> > Windows, x64-based systems
> >
> >
> > restart your computer and try the windows update again.
> > Hope this help
> >
> > Roy
> >
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

There is a way, if you are logged on as admin, you can. Right click file,
select properties. Go to 'security' tab, click 'advanced.' Click 'owner,'
click 'edit,' click 'administrator', click apply. You will recieve a message
saying something, ignore it. Then go to the permissions tab on the same
window, select 'adminstrator' and click edit. Then in the window that opens
select administrator again and click edit again. In the window that opens
just click full control, click ok, then apply, then just get out of the thing
by pressing OK. You should be able to now do stuff to the file. Sorry if this
is a bit convoluted, but that's microsoft for you.
"W2Nixon" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I keep getting this message also. When I tried to delete the pending.xml
> file - I found out that I did not have the security permissions to do it.
> Is there a way around this? Only the "trust advisor" has full security
> control over the file.
>
> Thanks,
>
> WWN.
>
> "8pin824" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > I keep getting this error when i try to search for updates anyone help?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

I have x32 bit. Where do I get that download?

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> <!--colorc--><!--/colorc-->

 

"TaurArian" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT.
> Windows Update file corruption.
>
> Delete the file pending.xml under C:windowswinsxs
>
> and/or
>
>
> Reinstall the Windows Update Agent
>
> Windows, x86-based systems
>
>
> Windows, x64-based systems
>
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question:
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "8pin824" <8pin824@discussions.microsoft.com> wrote in message
> news:05971D0F-BB5E-49D5-AB8B-3A81CD545A0E@microsoft.com...
> |I keep getting this error when i try to search for updates anyone help?
>
>
> so what kind of "pending.xml" am I looking for there's a hundred different files and they all don't seem to be a pending update. please give me an example aka the updates im trying to install are (KB958687) WindowsUpdate_dt000, and (KB968537) THANKS<!--colorc--><!--/colorc-->

 

To avoid confusion, please begin a new thread about your specific problems.
State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
in your first post.

Or you could just see the "How to obtain help..." section of

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


PAPA T wrote:
<snip><!--coloro:blue--><span style="color:blue <!--/coloro-->
> so what kind of "pending.xml" am I looking for there's a hundred different
> files and they all don't seem to be a pending update. please give me an
> example aka the updates im trying to install are (KB958687)
> WindowsUpdate_dt000, and (KB968537) THANKS <!--colorc--><!--/colorc-->

 

If you cannot delete the pending.xml file, go into the security for the file,
change ownership from "system" to your account. then make sure you have full
rights to the file.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> To avoid confusion, please begin a new thread about your specific problems.
> State your IE version and full Windows version (e.g., WinXP SP3; Vista SP2)
> in your first post.
>
> Or you could just see the "How to obtain help..." section of
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> PAPA T wrote:
> <snip><!--coloro:green--><span style="color:green <!--/coloro-->
> > so what kind of "pending.xml" am I looking for there's a hundred different
> > files and they all don't seem to be a pending update. please give me an
> > example aka the updates im trying to install are (KB958687)
> > WindowsUpdate_dt000, and (KB968537) THANKS <!--colorc--><!--/colorc-->
>
> <!--colorc--><!--/colorc-->

 

Why are you replying to my post?

spawn2918 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> If you cannot delete the pending.xml file, go into the security for the
> file, change ownership from "system" to your account. then make sure you
> have full rights to the file.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> To avoid confusion, please begin a new thread about your specific
>> problems.
>> State your IE version and full Windows version (e.g., WinXP SP3; Vista
>> SP2)
>> in your first post.
>>
>> Or you could just see the "How to obtain help..." section of
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> PAPA T wrote:
>> <snip><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> so what kind of "pending.xml" am I looking for there's a hundred
>>> different
>>> files and they all don't seem to be a pending update. please give me an
>>> example aka the updates im trying to install are (KB958687)
>>> WindowsUpdate_dt000, and (KB968537) THANKS <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->