error 80070490

I tried what MS support suggests: in place upgrade. This failed also after a
very long process of trying to do the upgrade.



"frustration" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> The real questions are WHY this happens and WHY it can't be found on the msn
> site itself.
> I had to google to find this article.
>
> "MowGreen [MVP]" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > A poster in this newsgroup received this information from MS in regards
> > to the 80070490 error code:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Here's the message I received from Microsoft support:
> > >
> > > This error may occur if the older Windows Update engine files cannot be
> > > replaced by Windows Update Agent 3.0 (7.0.6000.374).
> > > To troubleshoot this issue, I suggest we first reset permission and
> > > reinstall Windows Update Agent 3.0.
> > > Step 1: Reset permission
> > > ================
> > > 1. Please download the subinacl.msi file from the following link and save
> > > the installation patch onto the Desktop:
> > >
> > > 2. Please go to the Desktop and double click the downloaded file.
> > > 3. Please select the C:WindowsSystem32 folder as the Destination Folder
> > > during the installation. Later we will use this tool to reset the permission
> > > settings on the current machine.
> > > Note: If UAC (User Account Control) window is prompted for permission to
> > > continue, please click Continue.
> > > 4. Click the Start Button, in the Start Search bar, type: "notepad" (without
> > > quotes) and press Enter.
> > > 5. Copy the following commands and then paste them into the opened Notepad
> > > window:
> > > @echo off
> > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> > > subinacl /subdirectories %SystemDrive% /grant=administrators=f
> > > subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
> > > subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> > > subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> > > subinacl /subdirectories %SystemDrive% /grant=system=f
> > > @Echo =========================
> > > @Echo Finished.
> > > @Echo =========================
> > > @pause
> > > 6. After pasting the above commands, please close the Notepad window. Choose
> > > Save when you are prompted to save the file. Type "reset.bat" as the file
> > > name and choose Desktop from the left panel as the save location.
> > > 7. Refer to the Desktop and right click the reset.bat file, then choose "Run
> > > as administrator."
> > > 8. You will see a DOS-like window processing.
> > > NOTE: It may take several minutes, please be patient. When it is finished,
> > > you will be prompted with the message: "Finished, press any key to continue".
> > > Step 2: Reinstall Windows Update Agent 3.0
> > > ===========================
> > > 1. Please download the file from the following link:
> > > Windows Vista (32bit)
> > >
> > > Windows Vista (64bit)
> > >
> > > 2. Save the file to D: drive.
> > > Note: Please select a drive where Windows Vista was not loaded because the
> > > file cannot be launched directly from the system root directory.
> > > 3. Click Start->Run, type: "D:WindowsUpdateAgent30-x86.exe /wuforce"
> > > (without quotations) and then press Enter to install the Windows Update
> > > engine.
> > > Note: There is a space between "D:WindowsUpdateAgent30-x86.exe" and
> > > "/wuforce"
> > > Now, let's run Windows Update again.<!--colorc--><!--/colorc-->
> >
> > It did not resolve the issue for the OP, so MS then recommended :
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > It failed for me too. Microsoft then suggested performing an in-place Vista
> > > upgrade, which did indeed fix the problem.
> > >
> > > 1. With Windows Vista running, insert the Windows Vista CD/DVD.
> > > 2. Run Setup.
> > > 3. When prompted, select Upgrade.
> > > 4. The process takes a LONG time.<!--colorc--><!--/colorc-->
> >
> > HTH,
> > MowGreen [MVP 2003-2007]
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> >
> >
> > gene7851 wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > trying to install security update KB925902. Continuously fails error code
> > > 80070490 which is not listed. How do I complete installation or should I
> > > ignore update?<!--colorc--><!--/colorc-->
> > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Wipe & reload.

JC wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I tried what MS support suggests: in place upgrade. This failed also
> after
> a very long process of trying to do the upgrade.
>
>
>
> "frustration" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> The real questions are WHY this happens and WHY it can't be found on the
>> msn site itself.
>> I had to google to find this article.
>>
>> "MowGreen [MVP]" wrote:
>><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> A poster in this newsgroup received this information from MS in regards
>>> to the 80070490 error code:
>>>
>>>> Here's the message I received from Microsoft support:
>>>>
>>>> This error may occur if the older Windows Update engine files cannot be
>>>> replaced by Windows Update Agent 3.0 (7.0.6000.374).
>>>> To troubleshoot this issue, I suggest we first reset permission and
>>>> reinstall Windows Update Agent 3.0.
>>>> Step 1: Reset permission
>>>> ================
>>>> 1. Please download the subinacl.msi file from the following link and
>>>> save
>>>> the installation patch onto the Desktop:
>>>>
>>>> 2. Please go to the Desktop and double click the downloaded file.
>>>> 3. Please select the C:WindowsSystem32 folder as the Destination
>>>> Folder
>>>> during the installation. Later we will use this tool to reset the
>>>> permission settings on the current machine.
>>>> Note: If UAC (User Account Control) window is prompted for permission
>>>> to
>>>> continue, please click Continue.
>>>> 4. Click the Start Button, in the Start Search bar, type: "notepad"
>>>> (without quotes) and press Enter.
>>>> 5. Copy the following commands and then paste them into the opened
>>>> Notepad window:
>>>> @echo off
>>>> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
>>>> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
>>>> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
>>>> subinacl /subdirectories %SystemDrive% /grant=administrators=f
>>>> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
>>>> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
>>>> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
>>>> subinacl /subdirectories %SystemDrive% /grant=system=f
>>>> @Echo =========================
>>>> @Echo Finished.
>>>> @Echo =========================
>>>> @pause
>>>> 6. After pasting the above commands, please close the Notepad window.
>>>> Choose Save when you are prompted to save the file. Type "reset.bat" as
>>>> the file name and choose Desktop from the left panel as the save
>>>> location.
>>>> 7. Refer to the Desktop and right click the reset.bat file, then choose
>>>> "Run as administrator."
>>>> 8. You will see a DOS-like window processing.
>>>> NOTE: It may take several minutes, please be patient. When it is
>>>> finished, you will be prompted with the message: "Finished, press any
>>>> key to continue". Step 2: Reinstall Windows Update Agent 3.0
>>>> ===========================
>>>> 1. Please download the file from the following link:
>>>> Windows Vista (32bit)
>>>>
>>>> Windows Vista (64bit)
>>>>
>>>> 2. Save the file to D: drive.
>>>> Note: Please select a drive where Windows Vista was not loaded because
>>>> the file cannot be launched directly from the system root directory.
>>>> 3. Click Start->Run, type: "D:WindowsUpdateAgent30-x86.exe /wuforce"
>>>> (without quotations) and then press Enter to install the Windows Update
>>>> engine.
>>>> Note: There is a space between "D:WindowsUpdateAgent30-x86.exe" and
>>>> "/wuforce"
>>>> Now, let's run Windows Update again.
>>>
>>> It did not resolve the issue for the OP, so MS then recommended :
>>>
>>>> It failed for me too. Microsoft then suggested performing an in-place
>>>> Vista upgrade, which did indeed fix the problem.
>>>>
>>>> 1. With Windows Vista running, insert the Windows Vista CD/DVD.
>>>> 2. Run Setup.
>>>> 3. When prompted, select Upgrade.
>>>> 4. The process takes a LONG time.
>>>
>>> HTH,
>>> MowGreen [MVP 2003-2007]
>>> ===============
>>> *-343-* FDNY
>>> Never Forgotten
>>> ===============
>>>
>>>
>>>
>>> gene7851 wrote:
>>>
>>>> trying to install security update KB925902. Continuously fails error
>>>> code 80070490 which is not listed. How do I complete installation or
>>>> should I ignore update? <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

0x80070490 - ERROR_NOT_FOUND
Corrupted System File; Need to perform an in-place upgrade or reinstall of
the OS.

I agree with PA Bear, wipe and reload.

K


JC wrote:
:: I tried what MS support suggests: in place upgrade. This failed
:: also after a very long process of trying to do the upgrade.
::
::
::
:: "frustration" wrote:
::
::: The real questions are WHY this happens and WHY it can't be found
::: on the msn site itself.
::: I had to google to find this article.
:::
::: "MowGreen [MVP]" wrote:
:::
:::: A poster in this newsgroup received this information from MS in
:::: regards to the 80070490 error code:
::::
::::: Here's the message I received from Microsoft support:
:::::
::::: This error may occur if the older Windows Update engine files
::::: cannot be replaced by Windows Update Agent 3.0 (7.0.6000.374).
::::: To troubleshoot this issue, I suggest we first reset permission
::::: and reinstall Windows Update Agent 3.0.
::::: Step 1: Reset permission
::::: ================
::::: 1. Please download the subinacl.msi file from the following link
::::: and save the installation patch onto the Desktop:
:::::

::::: 2. Please go to the Desktop and double click the downloaded file.
::::: 3. Please select the C:\Windows\System32 folder as the
::::: Destination Folder during the installation. Later we will use
::::: this tool to reset the permission settings on the current machine.
::::: Note: If UAC (User Account Control) window is prompted for
::::: permission to continue, please click Continue.
::::: 4. Click the Start Button, in the Start Search bar, type:
::::: "notepad" (without quotes) and press Enter.
::::: 5. Copy the following commands and then paste them into the
::::: opened Notepad window:
::::: @echo off
::::: subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
::::: subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
::::: subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
::::: subinacl /subdirectories %SystemDrive% /grant=administrators=f
::::: subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
::::: subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
::::: subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
::::: subinacl /subdirectories %SystemDrive% /grant=system=f
::::: @Echo =========================
::::: @Echo Finished.
::::: @Echo =========================
::::: @pause
::::: 6. After pasting the above commands, please close the Notepad
::::: window. Choose Save when you are prompted to save the file. Type
::::: "reset.bat" as the file name and choose Desktop from the left
::::: panel as the save location.
::::: 7. Refer to the Desktop and right click the reset.bat file, then
::::: choose "Run as administrator."
::::: 8. You will see a DOS-like window processing.
::::: NOTE: It may take several minutes, please be patient. When it is
::::: finished, you will be prompted with the message: "Finished, press
::::: any key to continue". Step 2: Reinstall Windows Update Agent 3.0
::::: ===========================
::::: 1. Please download the file from the following link:
::::: Windows Vista (32bit)
:::::

::::: Windows Vista (64bit)
:::::

::::: 2. Save the file to D: drive.
::::: Note: Please select a drive where Windows Vista was not loaded
::::: because the file cannot be launched directly from the system root
::::: directory.
::::: 3. Click Start->Run, type: "D:\WindowsUpdateAgent30-x86.exe
::::: /wuforce" (without quotations) and then press Enter to install
::::: the Windows Update engine.
::::: Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe"
::::: and "/wuforce"
::::: Now, let's run Windows Update again.
::::
:::: It did not resolve the issue for the OP, so MS then recommended :
::::
::::: It failed for me too. Microsoft then suggested performing an
::::: in-place Vista upgrade, which did indeed fix the problem.
:::::
::::: 1. With Windows Vista running, insert the Windows Vista CD/DVD.
::::: 2. Run Setup.
::::: 3. When prompted, select Upgrade.
::::: 4. The process takes a LONG time.
::::
:::: HTH,
:::: MowGreen [MVP 2003-2007]
:::: ===============
:::: *-343-* FDNY
:::: Never Forgotten
:::: ===============
::::
::::
::::
:::: gene7851 wrote:
::::
::::: trying to install security update KB925902. Continuously fails
::::: error code 80070490 which is not listed. How do I complete
::::: installation or should I ignore update?

 

Ignoring updates is NOT recommended, because the updates are for YOUR
security, so your computer may be hacked if you never install updates.

"gene7851" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> trying to install security update KB925902. Continuously fails error code
> 80070490 which is not listed. How do I complete installation or should I
> ignore update?<!--colorc--><!--/colorc-->

 

i have had this problem for a mth nothing works

"gene7851" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> trying to install security update KB925902. Continuously fails error code
> 80070490 which is not listed. How do I complete installation or should I
> ignore update?<!--colorc--><!--/colorc-->

 

gene7851 wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> trying to install security update KB925902. Continuously fails
> error code 80070490 which is not listed. How do I complete
> installation or should I ignore update?<!--colorc--><!--/colorc-->

lita wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> i have had this problem for a mth nothing works<!--colorc--><!--/colorc-->

Neither of you gave an operating system, service pack level, etc. ;-)

So - let's start from what we have, build on it, and continue on.

First - the original poster (gene7851) posted their query in August, 2007.
Wow. Been there a while. The original conversation, in its entirety, can
be found here:



You might find your answer there.

However - given the age of the post you responded to, you might be better
off just continuing on with your own *newer* post.

Let's start by asking you for a bit of further information...

Please provide Operating system (edition and service pack level,
the more detail, the better.):

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post _both_ in response to this message
verbatim. ;-)

After you do that, you are referring to this KB Article:

.... correct?

Have you attempted to download the update for your specific operating system
and service pack level and install it manually?


Have you reviewed how others have resolved the issue you are stating you
have (perhaps some newer posts on the matter?)

(83 results for the error number you gave, sorted from newest to oldest...)
(Same may be unrelated.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

"lita" <lita@discussions.microsoft.com> wrote in message
news:F83B170E-3E99-4734-AF02-81F345DDAE80@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> i have had this problem for a mth nothing works
>
> "gene7851" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> trying to install security update KB925902. Continuously fails error
>> code
>> 80070490 which is not listed. How do I complete installation or should I
>> ignore update?<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->


0x80070490 E_PROP_ID_UNSUPPORTED
The specified property ID is not supported for the specified property set.



MS07-017: Vulnerability in GDI could allow remote code execution



Related Knowledge Base Article:
Stop 0x0000007F error when you print from Windows XP or Windows 2000 with
GDI security update 925902 installed


Certain programs may not start, and you receive an error message on a
computer that is running Windows XP Service Pack 2: "Illegal System DLL
Relocation"




Looking at the date of the Knowledge Base article, this is an old update...

It seems to be mainly a fix for a bug in Windows related to certain print
drivers and Windows crashing. It maybe listed as a security update, because
it has the potential to be used to run remote execution code.

You might try bypassing it by installing Vista Service Pack 1 or 2 if you
have Vista.

If you are having the issue on XP, try upgrading to Window XP Service Pack
3.

 

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"lita" <lita@discussions.microsoft.com> wrote in message
news:F83B170E-3E99-4734-AF02-81F345DDAE80@microsoft.com...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>i have had this problem for a mth nothing works
>
> "gene7851" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> trying to install security update KB925902. Continuously fails error code
>> 80070490 which is not listed. How do I complete installation or should I
>> ignore update? <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->