error 646

I have about 40 updates which have failed since 10/16/09. In addition,
when I click on the "Start" button in the lower left of the screen
(Vista Ultimate, 64 bit), the "Shut Down" icon continuously shows the
symbol for "installs updates then shutdowns your computer", even though
I click on it and see updates install!

There HAS to be some systemic problem. I connect to the internet fine.
Any ideas?


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mrmanfam
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I had a problem with these updates too. Nothing anyone suggested would
work. Then I saw that there were 7 optional downloads besides the 5
important ones, so I downloaded the optional as well and they all
actually downloaded. I hope that this helps. Below is a lit of the
downloads that I had. I don't know if you will have the same as me but
you can try to download all of the updates to see if it works.


5 IMPORTANT DOWNLOADS
Security Update for the 2007 Microsoft Office System (KB974234)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB974810)

Security Update for the 2007 Microsoft Office System (KB972581)

Security Update for Microsoft Office Visio Viewer 2007 (KB973709)

Security Update for Microsoft Office Outlook 2007 (KB972363)

7 OPTIONAL DOWNLOADS
Office Live add-in 1.4

KME Inc. - Input - USB Human Interface Device

Microsoft Silverlight (KB974331)

Windows Live Essentials

Synaptics - Input - Synaptics PS/2 Port TouchPad

Atheros Communications Inc. - Network - Atheros AR5007EG Wireless
Network Adapter

Realtek - Network - Realtek RTL8101E Family PCI-E Fast Ethernet NIC
(NDIS 6.0)


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Christina504
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SOLUTION FOUND!

This has just worked for me- after trying all the other suggestions which
didn't.

Go to


In the search box enter the KB999999 number for each update that has failed
and click on Go. This will take you to a results screen - for me it only
found one result for each update - go to it and click on the download button
near the top of the screen.
Accept the download, click on it to run it and accept the usual warnings.
All 7 of my failed updates worked - bit of a pain when you have to reboot
after some of them.
Then in Windows Update click on Check for Updates and hopefully it will have
worked for you as well.

So much time wasted - but it'll be the same for Windows 347 apparently being
released soon.
--
Philip


"Banjulbell" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Same problem
> I've tried installing with Outlook running and with no other programs running.
> I've turned all Norton active features including Firewall off
> Still stuck with 7 updates including the ones mentioned here.
>
> These updates were ok on my laptop with Norton on it - installed without
> grief.
>
> Microsoft seem to be ignoring this problem and are hoping we will go away.
>
> Can anyone else help?
>
> --
> Philip
>
>
> "LTW" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > This didn't work for me. I'm on Vista, I've just upgraded to new version of
> > Norton 360, and these 5 updates wont install. I've tried installing with
> > Outlook open - didn't work. Why has a faulty update been released? Can
> > anyone help me with the next step?
> >
> >
> > "rlouisd" wrote:
> > <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
> > > Okay, finally, a solution. If you have Microsoft Outlook open (i.e. program
> > > running) while you do this update, the update will be successful.
> > >
> > > "jkremke" wrote:
> > >
> > > > I have been trying to download updatees for widows vista. I keep getting
> > > > "Windows encountered an unknown error" error 646.any suggestions as what to
> > > > do? I have at least 5 downloads my computer needs<!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

Banjulbell wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> SOLUTION FOUND!
>
> This has just worked for me- after trying all the other suggestions
> which didn't.
>
> Go to
>
>
> In the search box enter the KB999999 number for each update that
> has failed and click on Go. This will take you to a results screen
> - for me it only found one result for each update - go to it and
> click on the download button near the top of the screen.
> Accept the download, click on it to run it and accept the usual
> warnings. All 7 of my failed updates worked - bit of a pain when
> you have to reboot after some of them.
> Then in Windows Update click on Check for Updates and hopefully it
> will have worked for you as well.
>
> So much time wasted - but it'll be the same for Windows 347
> apparently being released soon.<!--colorc--><!--/colorc-->

So what you are saying is the solution given several times over...

Install the updates manually.

It's not a solution, but a work around. Most who are having trouble and do
this work-around will likely be back next month (second tuesday and after)
asking the same question about how to install some update because of a
failure to install. Until they fix their updates system, it will repeat
each month.

Also - the easiest way to download any update Microsoft releases and do this
manually is to plug the KB######'s into this web page:



In this case:


From which you should click on the link for IT Professionals:


Where you can get the proper update for your version of Office.

They will also want to check the original link given to ensure they meet the
"Prerequisites to install this security update" and they might even utilize
the section on "How to obtain help and support for this security update" to
their advantage.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

There are a lot of users having these problems. One solution is IF you have accepted the license (try to go back and answer YES if you don´t have done that, it`s easy to miss) -check out all questions/You maybe have to go back & activate (under resource for example)something in a new program you have recently installed) OR running low on diskspace -Try to remove the latest security updates, run cleanup and discfragment. Restart & try to update again. Kathe

 

"Kathe" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
>
> There are a lot of users having these problems. One solution is IF you
> have accepted the license (try to go back and answer YES if you don´t
> have done that, it`s easy to miss) -check out all questions/You maybe
> have to go back & activate (under resource for example)something in a
> new program you have recently installed) OR running low on diskspace
> -Try to remove the latest security updates, run cleanup and
> discfragment. Restart & try to update again. Kathe
>
>
> --
> Kathe
> Posted via Forum to Usenet gateway
>
> .
> <!--colorc--><!--/colorc-->

 

Josh Davis;4622416 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> Ah Ha! I think cracked the code lol. Open Windows Update then you should
> see
> the "View Available Updates" link click that. Then the updates you need
> to
> install should then be listed. Each update should be checked.
> Right-click
> each update individually and choose "View Details". The info about the
> particular update's info should come up then you should see in bold in
> that
> window "More information:" then a link right under that. Click that and
> a web
> page should open with a download link this is the update download page.
> Click
> that button then run or save the installer package then proceed to
> execute
> the installer package. Repeat the process for each ailed update! At
> least
> that is how it worked for me.<!--colorc--><!--/colorc-->

Thanks for the detailed instructions. I was getting frustrated
everytime I tried to install the updates and they would not work, but
your step-by-step instructions were the solution to my problem. Thanks
for sharing!


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encourager0816
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Banjulbell;4658305 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
> SOLUTION FOUND!
>
> This has just worked for me- after trying all the other suggestions
> which
> didn't.
>
> Go to
>
>
> In the search box enter the KB999999 number for each update that has
> failed
> and click on Go. This will take you to a results screen - for me it
> only
> found one result for each update - go to it and click on the download
> button
> near the top of the screen.
> Accept the download, click on it to run it and accept the usual
> warnings.
> All 7 of my failed updates worked - bit of a pain when you have to
> reboot
> after some of them.
> Then in Windows Update click on Check for Updates and hopefully it will
> have
> worked for you as well.
>
> So much time wasted - but it'll be the same for Windows 347 apparently
> being
> released soon.<!--colorc--><!--/colorc-->
thank you thank you !! this totally work !! your the best....and what a
waste of time this has been!!! but I'm good for now...see you next month
yes?


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Oliverbeach
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