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Epson Perfection 2480 Photo Scanner

Discussion in 'Windows 7' started by bob12a, Sep 2, 2012.

  1. bob12a

    bob12a Senior Member

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    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
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    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    Hi Friends
    My neighbour has just bought a new computer. Even with my help we cannot get the Epson Perfection 2480 Photoscanner to work.
    If I unplug it from the new machine and connect it to old machine it works fine on the old computer.
    Both comps are W7
    Any thoughts
    Bob
     
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Bob12a.
    Have you installed the new drivers for the above.
    If not you can get them here.
    http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=41623&infoType=Downloads
     
  3. bob12a

    bob12a Senior Member

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    Location:
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    Operating System:
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    Computer Brand or Motherboard:
    MEDIONPC MS-7204
    CPU:
    3.00 gigahertz Intel Pentium D 16 kilobyte primary memory cache 1024 kilobyte secondary memory cache
    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
    Power Supply:
    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    I have Doug but I will try your link thanks friend


    Just checked the link the scanner is not compatable with win 7 64 new computer is 32
     
  4. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Not sure which way you mean that Bob, so just to clarify, the new computer is Windows 7 32 bit and the printer scanner will not work on it?

    If that is correct, have you installed the drivers first before plugging the printer scanner in?

    That is normally the correct way, as once the drivers are installed, you should then get a prompt message asking you to plug it in once they have installed correctly.

    Nev.
     
  5. bob12a

    bob12a Senior Member

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    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
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    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    Sorry Nev did reply yesterday must have had a senior moment did not send.
    [background=rgb(252, 252, 252)]the new computer is Windows 7 64 bit and the scanner will not work on it.e [/background][background=rgb(252, 252, 252)]Doug sent me a driver list which on looking at it tells me the scanner is NOT compatible with windows 7 64 bit.[/background]
     
  6. bob12a

    bob12a Senior Member

    Joined:
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    Location:
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    Operating System:
    Windows 7
    Computer Brand or Motherboard:
    MEDIONPC MS-7204
    CPU:
    3.00 gigahertz Intel Pentium D 16 kilobyte primary memory cache 1024 kilobyte secondary memory cache
    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
    Power Supply:
    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    Thanks every one for help I will let you know how we get on.
    Bob
     
  7. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Bob. On research there seems to be Drivers available from Epsom Germany for X64 bit
    None I can see from Epsom USA.
    Read carefully and let us know what transpires.

    http:/ afcom.blogsp...nge-driver.html
     
  8. bob12a

    bob12a Senior Member

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    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
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    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A

    Friends I have given up on my neighbours scanner tried all your ideas
    I had this nice email today so i am passing it on to you all.


    Dear Bob,
    Just a short note to say"Thank you" for all your help setting up my
    new computer.I would also like to thank your friends in CHF for
    their help and advice in trying to connect up my scanner,
    unfortunately my old scanner is not compatible with windows7.I will
    have to buy a new scanner, I am just warning you well in advance I
    might be calling on you again. I will bake you another fruit cake.
    Mary
     
  9. BeeCeeBee

    BeeCeeBee ADMINISTRATOR IN MEMORY

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    Just a quick note here. It may be that only the software is incompatible and she may find her scanner in her control panel under "Devices and Printers." She may be able to control and scan from there.

    Also, you said before that it does work with other W7 machines. I would not be so quick to buy a new scanner.
     
  10. bob12a

    bob12a Senior Member

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    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
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    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    Thanks Bee .
     
  11. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Hi Bob.You always say thanks but don't tell us whether you actually tried advice given. :smile2:
     
  12. bob12a

    bob12a Senior Member

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    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
    Power Supply:
    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    So sorry. I have now given up on this scanner. Even with all the help from you all. LIke the lady said thanks you all
     
  13. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Tell your Lady Friend it is easy to scan from the Control Panel under Printers and Devices, Bob.
    Save buying another Scanner
     
  14. bob12a

    bob12a Senior Member

    Joined:
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    Location:
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    Operating System:
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    Computer Brand or Motherboard:
    MEDIONPC MS-7204
    CPU:
    3.00 gigahertz Intel Pentium D 16 kilobyte primary memory cache 1024 kilobyte secondary memory cache
    Memory:
    3072 Megabytes Installed Memory Slot 'A0' has 512 MB Slot 'A1' has 512 MB Slot 'A2' has 512 MB Sl
    Hard Drive:
    910.14 Gigabytes Usable Hard Drive Capacity 376.83 Gigabytes Hard Drive Free Space
    Power Supply:
    NVIDIA GeForce 6700 XL [Display adapter] Samsung SyncMaster [Monitor] (22.0"vis, s/n HS2P405617, A
    To late Dougie Seems my neighbour have money to burn. Even after all the help they bought a new one.
    thanks anyway.
     

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