Epson Perfection 2480 Photo Scanner

Hi Friends
My neighbour has just bought a new computer. Even with my help we cannot get the Epson Perfection 2480 Photoscanner to work.
If I unplug it from the new machine and connect it to old machine it works fine on the old computer.
Both comps are W7
Any thoughts
Bob

 

Hi Bob12a.
Have you installed the new drivers for the above.
If not you can get them here.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=41623&infoType=Downloads

 

I have Doug but I will try your link thanks friend


Just checked the link the scanner is not compatable with win 7 64 new computer is 32

 

Not sure which way you mean that Bob, so just to clarify, the new computer is Windows 7 32 bit and the printer scanner will not work on it?

If that is correct, have you installed the drivers first before plugging the printer scanner in?

That is normally the correct way, as once the drivers are installed, you should then get a prompt message asking you to plug it in once they have installed correctly.

Nev.

 

Sorry Nev did reply yesterday must have had a senior moment did not send.
[background=rgb(252, 252, 252)]the new computer is Windows 7 64 bit and the scanner will not work on it.e [/background][background=rgb(252, 252, 252)]Doug sent me a driver list which on looking at it tells me the scanner is NOT compatible with windows 7 64 bit.[/background]

 

Thanks every one for help I will let you know how we get on.
Bob

 

Hi Bob. On research there seems to be Drivers available from Epsom Germany for X64 bit
None I can see from Epsom USA.
Read carefully and let us know what transpires.

http:/ afcom.blogsp...nge-driver.html

 

Friends I have given up on my neighbours scanner tried all your ideas
I had this nice email today so i am passing it on to you all.


Dear Bob,
Just a short note to say"Thank you" for all your help setting up my
new computer.I would also like to thank your friends in CHF for
their help and advice in trying to connect up my scanner,
unfortunately my old scanner is not compatible with windows7.I will
have to buy a new scanner, I am just warning you well in advance I
might be calling on you again. I will bake you another fruit cake.
Mary

 

Just a quick note here. It may be that only the software is incompatible and she may find her scanner in her control panel under "Devices and Printers." She may be able to control and scan from there.

Also, you said before that it does work with other W7 machines. I would not be so quick to buy a new scanner.

 

Thanks Bee .

 

Hi Bob.You always say thanks but don't tell us whether you actually tried advice given. :smile2:

 

So sorry. I have now given up on this scanner. Even with all the help from you all. LIke the lady said thanks you all

 

Tell your Lady Friend it is easy to scan from the Control Panel under Printers and Devices, Bob.
Save buying another Scanner

 

To late Dougie Seems my neighbour have money to burn. Even after all the help they bought a new one.
thanks anyway.