Don’T Fall For Phony Microsoft Phone Tech Support

Here’s another form of Internet fraud that combines a variety of other common scams— social engineering , fake security software , and phishing .

Cybercriminals have started calling people on the telephone, claiming to be from Microsoft, and offering to help solve their computer problems.

Once cybercriminals have gained a victim’s trust, they can do one or more of the following:

• Trick people into installing malicious software on their computer. [*]Take control of a victim’s computer remotely and adjust settings in order to leave the computer vulnerable. [*]Request credit card information so that cybercriminals can bill for the phony services.

Microsoft will not make unsolicited phone calls to help you with your computer. If you receive a phone call like this, hang up.

If you think you might be a victim of fraud, you can report it. For more information, see What to do if you’ve responded to a phishing scam .

For more information about how to recognize a phishing scam, see Scams that use Microsoft’s name or product names .

Don't fall for phony phone technical support

 

Nice advice allheart55
Well worth listening to.