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Do Not see KB974455 to remove in VISTA!!!

Discussion in 'Windows Update' started by sdmusicmaker, Oct 16, 2009.

  1. sdmusicmaker

    sdmusicmaker Guest

    After installing KB974455 from the big update on Tuesday, we have errors.
    This is simple to fix in XP as you can see it in add remove programs under IE
    updates, you hightlite it and remove. Problem solved.

    In VISTA this update shows as installed in the update history but is NOT in
    Add Remove programs. How do I remove it form VIsta??
     
  2. MowGreen

    MowGreen Guest

    sdmusicmaker wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > After installing KB974455 from the big update on Tuesday, we have errors.
    > This is simple to fix in XP as you can see it in add remove programs under IE
    > updates, you hightlite it and remove. Problem solved.
    >
    > In VISTA this update shows as installed in the update history but is NOT in
    > Add Remove programs. How do I remove it form VIsta??<!--colorc--><!--/colorc-->

    Installed Updates are linked from the Windows Update applet in the
    Control Panel in Vista. Open Windows Update, click the Installed Updates
    link at the bottom left in the window.
    Is KB974455 listed ?

    Microsoft offers *no-charge support* for issues caused by installing
    KB974455. *Strongly suggest* you contact them, let them know there's an
    issue being caused by the update, and see if they can resolve the issues
    that are related to installing this Critical update:

    " Support
    • Customers in the U.S. and Canada can receive technical support from
    Security Support - or
    1-866-PCSAFETY. There is no charge for support calls that are associated
    with security updates. For more information about available support
    options, see Microsoft Help and Support.
    • International customers can receive support from their local Microsoft
    subsidiaries. There is no charge for support that is associated with
    security updates. For more information about how to contact Microsoft
    for support issues, visit the International Support Web site.
    "

    MowGreen
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============

    banthecheck.com
    "Security updates should *never* have *non-security content* prechecked"
     
  3. "Cumulative Security Update for Internet Explorer 8 for Vista (KB974455)"
    should be found in Control Panel | Security | Windows Update | View
    installed updates (not Add/Remove Programs or Install Programs).

    I recommened that you...

    Start a free Windows Update support incident request:


    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB974455).

    LOOK!! => If your problem relates to a Cumulative Security Update for IE,
    call the above number and ask to be transferred to the "Consumer IE queue"
    (which is 47830).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web
    site:


    For enterprise customers, support for security updates is available through
    your usual support contacts.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.net


    sdmusicmaker wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > After installing KB974455 from the big update on Tuesday, we have errors.
    > This is simple to fix in XP as you can see it in add remove programs under
    > IE updates, you hightlite it and remove. Problem solved.
    >
    > In VISTA this update shows as installed in the update history but is NOT
    > in
    > Add Remove programs. How do I remove it form VIsta?? <!--colorc--><!--/colorc-->
     
  4. nowurtalkin

    nowurtalkin Guest

    i thought there was no such title as "add/remove programs" in vista, but is
    called something else, so i'm curious as to where exactly are you looking,
    when you say "it's not in 'add/remove programs' "?

    "sdmusicmaker" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > After installing KB974455 from the big update on Tuesday, we have errors.
    > This is simple to fix in XP as you can see it in add remove programs under IE
    > updates, you hightlite it and remove. Problem solved.
    >
    > In VISTA this update shows as installed in the update history but is NOT in
    > Add Remove programs. How do I remove it form VIsta??<!--colorc--><!--/colorc-->
     
  5. nowurtalkin wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > i thought there was no such title as "add/remove programs" in
    > vista, but is called something else, so i'm curious as to where
    > exactly are you looking, when you say "it's not in 'add/remove
    > programs' "?<!--colorc--><!--/colorc-->

    "Programs and Features"

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
     

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