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Daily Blue Screens *has Picture*

Discussion in 'Windows 7' started by Cjmilla, Feb 6, 2012.

  1. Cjmilla

    Cjmilla

    Joined:
    Feb 6, 2012
    Messages:
    2
    Location:
    Texas
    Operating System:
    Windows 8
    Hi, I have been having blue screens for the past week about once or twice a day. I have ruled out trojens after using programs such as avast, Comodo, Malewarebytes, and Spybot. The best compatible combination of security I could find. I believe it could be something wrong with its memory or that my hard drive is starting to get worn out from excessive multitasking and gaming.

    Picture of blue screen: http://s1114.photobu...=Bluescreen.jpg
    My Laptop: http://usa.asus.com/...werhouse/G73Jh/
    Intel® Core™ i7 Processor 620M/820QM/720QM : 2.66 GHz - 1.6 GHz, with Turbo Boost up to 3.33/3.06/2.8 GHz​


    -----LASTLY-----
    If anyone can produce a guide or instructions on this page that could help me with this problem I will be very grateful. I preferably need a none costly solution to keep my laptop running as I'm a dirt broke for a long time and need my laptop.

    :thmbup: Ps: Just joined
     
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi Cjmilla. Welcome to Computer Help Forums.
    Could very well be a Driver issue. Download this free program and update your drivers.
    http://www.belarc.com/free_download.html
    Also it could be a faulty stick of Ram
    Try 1 stick at a time and see if there is a difference.
    Use slots 1 and 3 for 2 sticks of ram
     
  3. Cjmilla

    Cjmilla

    Joined:
    Feb 6, 2012
    Messages:
    2
    Location:
    Texas
    Operating System:
    Windows 8
    Id like to also ask on how to switch between Ram sticks. As well as ask the effects of the updating drivers (sry im that much of a newbie).

    also I did a Blue Screen viewer scan thingumabob lol.

    Dump File: 020612-14227-01.dmp
    Crash Time: 2/6/2012 4:58:07 PM
    Bug Check String: IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code: 0x0000000a
    Parameter 1: 00000000`00000000
    Parameter 2: 00000000`00000002
    Parameter 3: 00000000`00000000
    Parameter 4: fffff800`02e90c02
    Caused By Driver: ntoskrnl.exe
    Caused By Address: ntoskrnl.exe+7cc40
    File Description: NT Kernel & System
    Product Name: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    File Version: 6.1.7601.17640 (win7sp1_gdr.110622-1506)
    Processor: 64
    Crash Address: ntoskrnl.exe+7cc40
    Stack Address 1:
    Stack Address 2:
    [size=3]Stack Address 3:[/size]
    [font=arial][size=3]Computer Name:[/size] [/font]
    [color=#1C2837][font=arial][size=3]Full Path: C:\Windows\Minidump\020612-14227-01.dmp[/size] [/font][/color][font=arial]
    [color=#1C2837][font=arial][size=3]Processors Count: 8[/size] [/font][/color][font=arial]
    [color=#1C2837][font=arial][size=3]Major Version: 15[/size] [/font][/color][font=arial]
    [color=#1C2837][font=arial][size=3]Minor Version: 7601[/size] [/font][/color][font=arial]
    [color=#1C2837][font=arial][size=3]Dump File Size: 276,464[/size] [/font][/color][font=arial][/font][/font][/font][/font][/font]
     
  4. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    In response to you question on the effects of updating drivers.

    Drivers are programs which lets Windows and other applications interact with your installed hardware.
    Without drivers your computer doesn't know how to do that.
    Drivers have updates to fix any bugs and add features.
    That's why it's important to regularly update your drivers.

    To switch between Ram sticks try 1 stick in slot 1 and if the System fires up then take it out and try the next ram stick.
    If your system fails to boot then you have a faulty ram stick.
    How many ram sticks in total have you for thIs OS?
    Are they matching ram sticks?
     
  5. woodyblade

    woodyblade Inactive Staff Member

    Joined:
    Dec 20, 2009
    Messages:
    720
    Operating System:
    Windows 8
    To add I find it is generally easier to try pinpoint a task you are doing at the time directly before the bluescreen, so if you were gaming or viewing a video you might be able to narrow it down to a graphics related problem most likely drivers for example.

    So what do you happen to be doing around the time of these bluescreens? Web Browsing, Gaming, Playing Videos etc

    Also for information the thread is running concurrently here as well - http://www.bleepingc...opic441596.html
     
  6. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

    Joined:
    May 2, 2009
    Messages:
    2,801
    Location:
    In front of a monitor in Blackburn Lanc's UK.
    Operating System:
    Windows 7
    Also, You mention it is a laptop, is this correct?
    If so have you or have you had someone else fit extra RAM? if not, it is likely there will only be the one original ram stick or card as fitted from new. In some laptops it is not possible to remove the original RAM only later upgrade fitted RAM.
    If you or any one else has not fitted any extra upgrade, there may only be the one original stick, so therefore not possible to swap or change it anyway.
    On most laptops, there is a panel underneath on the base, sometimes with a silicon chip ouline drawing on it, that is where extra RAM, and the original should be fitted. The panel is quite often only one or two screws to remove in order to lift out the panel for inspection or fitting extra RAM. Do have a look for that, and as DSTM suggests, if more than one stick or card, try removing one, then swap with the other if possible.

    However, I also note from the blue screen report, there is most certainly a driver error, which is also something requiring investigation. That report says the driver is within the operating system itself and is an operating system kernel driver. That may require an Operating System repair to sort out, but someone else may know a quicker fix for updating or reinstalling that driver without going for an OS repair.


    Nev.
     
  7. zep516

    zep516

    Joined:
    Feb 6, 2012
    Messages:
    4
    Location:
    Pittsburhg, Pa
    Operating System:
    Windows 8
    Hi everyone,

    Another useful tool is found below:

    Download WhoCrashed
    This program checks for any drivers which may have been causing your computer to crash....
    • Click on the file you just downloaded and run it.
    • Put a tick in Accept then click on Next.
    • Put a tick in the Don't create a start menu folder then click Next.Put a tick in Create a Desktop Iconthen click on Install and make sure there is a tick in
    • Launch Whocrashed before clicking Finish.
    • Click Analyze It will want to download the Debugger and install it Say Yes
    • WhoCrashed will create report but you have to scroll down to see it.
    Copy and paste it into your next reply.
     
  8. natebaux

    natebaux

    Joined:
    Mar 14, 2012
    Messages:
    5
    Location:
    usa
    Operating System:
    Windows 8
    thx for whocrashed. nifty, have to try that.
     

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