1. Welcome Guest! In order to create a new topic or reply to an existing one, you must register first. It is easy and free. Click here to sign up now!.
    Dismiss Notice

Code 19 error with USB digital camera

Discussion in 'Microsoft Windows' started by Barattolo_67, May 3, 2006.

  1. Barattolo_67

    Barattolo_67 Junior Member

    Joined:
    May 3, 2006
    Messages:
    3
    When I plug in any USB digital camera to my Sony laptop, Windows finds the
    new hardware (disk drive), and installs it, but then the hardware cannot work
    due to the following error:

    "Windows cannot start this hardware device because its configuration
    information (in the registry) is incomplete or damaged. To fix this problem
    you can first try running a Troubleshooting Wizard. If that does not work,
    you should uninstall and then reinstall the hardware device. (Code 19)"

    This happens with any camera (not just mine) and with the built-in sony
    memory card reader.

    Any help would be appreciated.

    Regards.
     
  2. phreakwars

    phreakwars Senior Member

    Joined:
    Apr 23, 2005
    Messages:
    192
    What's happening, is your camera and card reader are supposed to show up as a removable device in your computer. The CODE 19 would fall under this category and therefore, you SHOULD be able to resolve this problem by following instructions from Microsoft, which are:

    This is from: http://support.microsoft.com/kb/125174/en-us#E04G0ABAAA

    Otherwise, you could also try: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q314060 if you had or have Roxio Easy CD Creator installed.

    Hope this helps !!

    Otherwise, the only other time this would come up, is if a COM port needs to be enabled in the BIOS, which I doubt is the case here.
    .
    .
     
  3. Barattolo_67

    Barattolo_67 Junior Member

    Joined:
    May 3, 2006
    Messages:
    3
    Will try. Thanks anywhay.
    Regards
     

Share This Page