Client login on TS triggers msiexec.exe problem

hi all,

Recently, when users log into terminal server, the msiexec launched and uses
lots of process which makes the server hung. Later, it takes a long time to
log on.
windows 2003 SP2 standard server

How should I troubleshoot this?

Thank you.

 

ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> hi all,
>
> Recently, when users log into terminal server, the msiexec launched and uses
> lots of process which makes the server hung. Later, it takes a long time to
> log on.
> windows 2003 SP2 standard server
>
> How should I troubleshoot this?
>
> Thank you.<!--colorc--><!--/colorc-->

First of all check what is in the Run registry key for these users. It
sits under HKCU\Software\Microsoft\Windows\CurrentVersion\Run.
Check RunOnce and the same under HKLM. That will give you a good idea
for sure.
Also check the event log. When MSI stuff tries to run it usually logs
something in the log.

--
Claudio Rodrigues
CEO, WTSLabs Inc.



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