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client failed to report to WSUS server

Discussion in 'Windows Update' started by davtan, Sep 17, 2009.

  1. davtan

    davtan Guest

    There is an error logged in the Client windowupdate.log when the automatic
    update client tries to check the WSUS server for patches.

    Here is the error " WARNING: DownloadFileInternal failed for
    error 0x80190194"

    I did a checked on the IIS Administration Manager on the WSUS server and
    noticed that the Selfupdate virtual directory is missing from IIS under the
    WSUS Administration

    There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
    released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this patch
    actually removed the current WSUS application and install a new WSUS with the
    latest update/patches. We suspected that there could be an error during the
    installation that caused the missing directory in IIS configuration.

    can anyone advise further how to resolve the issue and what is the actual
    cause?
     
    davtan, Sep 17, 2009
    #1
  3. PA Bear [MS MVP]

    PA Bear [MS MVP] Guest

    [[ Right pew, wrong church. Forwarded to WSUS newsgroup
    (microsoft.public.windows.server.update_services) via crosspost as a
    convenience to OP.

    On the web:


    In your newsreader:

    ]]


    davtan wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > There is an error logged in the Client windowupdate.log when the automatic
    > update client tries to check the WSUS server for patches.
    >
    > Here is the error " WARNING: DownloadFileInternal failed for
    >     error 0x80190194"
    >
    > I did a checked on the IIS Administration Manager on the WSUS server and
    > noticed that the Selfupdate virtual directory is missing from IIS under
    > the
    > WSUS Administration
    >
    > There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
    > released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this patch
    > actually removed the current WSUS application and install a new WSUS with
    > the latest update/patches. We suspected that there could be an error
    > during
    > the installation that caused the missing directory in IIS configuration.
    >
    > can anyone advise further how to resolve the issue and what is the actual
    > cause? <!--colorc--><!--/colorc-->
     
    PA Bear [MS MVP], Sep 17, 2009
    #2
  4. Lawrence Garvin [MVP]

    Lawrence Garvin [MVP] Guest

    davtan wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > There is an error logged in the Client windowupdate.log when the automatic
    > update client tries to check the WSUS server for patches.
    >
    > Here is the error " WARNING: DownloadFileInternal failed for
    > error 0x80190194"
    >
    > I did a checked on the IIS Administration Manager on the WSUS server and
    > noticed that the Selfupdate virtual directory is missing from IIS under
    > the WSUS Administration<!--colorc--><!--/colorc-->
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
    >> released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this
    >> patch
    >> actually removed the current WSUS application and install a new WSUS with
    >> the latest update/patches.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    Uh.. yeah... but it wasn't released to the WSUS Server on 9/10/2009,
    although you might have only recently approved it. WSUS v3 Service Pack 1
    was actually released in August, 2008.

    This is a well known, but unfortunately undocumented, issue where the
    installer fails to recreate the selfupdate v-dir following the upgrade.
    <!--coloro:blue--><span style="color:blue <!--/coloro--><!--coloro:green--><span style="color:green <!--/coloro-->
    >> can anyone advise further how to resolve the issue<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    1. Create a virtual directory named "selfupdate".
    2. Assign the path to C:\Program Files\Update Services\selfupdate
    3. Enable anonymous access.

    Repeat and rinse on the Default Web Site v-root if it's also missing from
    there.
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > and what is the actual cause?<!--colorc--><!--/colorc-->

    A bug in the WSU3SP1 installer.

    btw.. the bug has been fixed in the WSUS3 Service Pack 2 package -- which
    was released on 8/25/2009.


    --
    Lawrence Garvin, M.S., MCITP:EA, MCDBA
    Principal/CTO, Onsite Technology Solutions, Houston, Texas
    Microsoft MVP - Software Distribution (2005-2009)

    My Blog:
    Microsoft WSUS Website:
    My MVP Profile:
     
    Lawrence Garvin [MVP], Sep 17, 2009
    #3
  5. davtan

    davtan Guest

    Thank you very much.

    "Lawrence Garvin [MVP]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > davtan wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    > > There is an error logged in the Client windowupdate.log when the automatic
    > > update client tries to check the WSUS server for patches.
    > >
    > > Here is the error " WARNING: DownloadFileInternal failed for
    > > error 0x80190194"
    > >
    > > I did a checked on the IIS Administration Manager on the WSUS server and
    > > noticed that the Selfupdate virtual directory is missing from IIS under
    > > the WSUS Administration<!--colorc--><!--/colorc-->
    > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >> There was a patch (KB948014 - Windows Server Update Services 3.0 SP1)
    > >> released to WSUS Server on 10 Sept, based on the WSUSSetup.log, this
    > >> patch
    > >> actually removed the current WSUS application and install a new WSUS with
    > >> the latest update/patches.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    >
    > Uh.. yeah... but it wasn't released to the WSUS Server on 9/10/2009,
    > although you might have only recently approved it. WSUS v3 Service Pack 1
    > was actually released in August, 2008.
    >
    > This is a well known, but unfortunately undocumented, issue where the
    > installer fails to recreate the selfupdate v-dir following the upgrade.
    > <!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > >> can anyone advise further how to resolve the issue<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    >
    > 1. Create a virtual directory named "selfupdate".
    > 2. Assign the path to C:program FilesUpdate Servicesselfupdate
    > 3. Enable anonymous access.
    >
    > Repeat and rinse on the Default Web Site v-root if it's also missing from
    > there.
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > and what is the actual cause?<!--colorc--><!--/colorc-->
    >
    > A bug in the WSU3SP1 installer.
    >
    > btw.. the bug has been fixed in the WSUS3 Service Pack 2 package -- which
    > was released on 8/25/2009.
    >
    >
    > --
    > Lawrence Garvin, M.S., MCITP:EA, MCDBA
    > Principal/CTO, Onsite Technology Solutions, Houston, Texas
    > Microsoft MVP - Software Distribution (2005-2009)
    >
    > My Blog:
    > Microsoft WSUS Website:
    > My MVP Profile:
    > <!--colorc--><!--/colorc-->
     
    davtan, Sep 17, 2009
    #4

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