cd drive

HELLO is there anyone that can help me i have been refered to this site by one of your members my cd drive cant read cds it can read dvds and all software discs but when irecord a music cd and try to play it back on the drive it tells me it is empty but its not all the drivers are up to date and working properly its got me beat
many thanks

 

Hi Musicmax and welcome to Computer Help Forums!

Can you play commercial CDs on this drive? Next, you seem to be talking about "recorded music" what is the source of the music and what program are you using to burn it onto the cd?

Right click on "My Computer" and then select "manage"from the drop down menu. Select "device manager"and look to see if there are any warning icons appearing next to the device.

Assuming that there is none, the issue is probably not driver related. That being said, device manager will not tell you if there is a hardware problem with the optical lasers. Also, the drive uses different components to read DVDs and CDs so one working and the other not is not uncommon with a broken drive.

Make sure that the data on the recorded disk is actually there. Have you played it anywhere else?

If the disc works elsewhere and not on your drive you can try a driver update and keep your fingers crossed. If it does not then the issue is probably software related.

If you don't know how to locate the drivers please post the make and model of the drive and we will source them for you. You can get that information from your device manager. Also what make and model computer are you using?

 

many thanks will give it a try and will let you know how i get on
musicax

 

Please do Max, we are rebuilding this forum and are glad to have you aboard. If all works out for you please tell your friends about us.

 

well thankyou i certainally will tell my freinds any way tried everything you said no luck ime afraid i have a higrade notebook model 8615 with a built in sony dvd/cd/cdrw crx850e combi disc drive it reads dvds ok it reads commercial cds ok it also reads data cds i have burnt on it but when i put a music cd in that i have burnt on it it says the disc is empty but when i put the disc in my hifi it plays fine what i do for a hobby is compile discs of tracks from my vast collection so i dont have to keep changing discs to listen to my favorite music i burn the discs using nero ultra 7.5 all the drivers are up to date
hope to can help
musicmax

 

Just a few questions so we can have this looked at.

1. What format are you creating for this music? (MP3 etc.)
2. What are you using for a player?
3. Have you tried any of your CDs in another computer?

 

just a standard audio disc i use media monkey and windows media player it also plays in my external cd writer but put in the combi drive and it says the disc is blank

 

Despite what I may have said earlier it would be wise to check for updated drivers for the drive. I am unable to locate that model number in the Sony Support site and I try not to recommend 3rd pary sites for drivers. Where are you located.

Also please check back in about an hour from this post as I expect someone here with real hardware expertise.

 

Sorry I actually meant firmware not drivers. Although it does seem like the problem is software related based on a consensus.

 

SIGNING OFF to try and find the drivers at laptop manufactorer my location yorkshire in the uk

 

as a beginer in computing by the term firmware do you meen updating the nero software

 

going to uninstall nero and reinstall it this is doing my head in now will let you know if it works
signing off
musicmax

 

I will probably be criticized for over simplification here but let me give this a try.

Firmware has nothing to do with Nero or any other installed software. It is a small program for the hardware that basically tells that hardware what its function is. In your case the CD/DVD drive is just a collection of electronic parts until something tells it what it is supposed to be. Firmware is subject to the same problems as any other "software" (and I will be told by some that it isn't software) and may need to be upgraded or reinstalled.

Drivers, on the other hand, are what tell your operating system what commands are necessary to make a particular piece of hardware obey your instructions.

Simply put, Windows with the proper drivers may be sending the right message to your drive, but without proper firmware the drive will not know that it is capable of performing the task.

As I said, an over simplification but you can obtain firmware over the net in the same way as you can drivers.

 

Hi Musicmax

I'm wondering if this is a licensing problem, I had a similar problem across a network connection, wmp wouldn't play music off another PC's hard drive, and for the life of me and even banging my head off the desk don't help, but I did something and got a message saying that it was downloading the necessary licenses, and hey presto everything started working properly.

 

tried updating firmware updates the drive is now obsolite looks like i will have to make do with the usb drive instead only other option is to have a new one fitted anyway thanks for your help will keep coming back to this site to gain experiance thanks again
musicmax

 

will try anything what did you do to get the licence update
musicmax

 

He can't remember but is going to try. Check back tomorrow.

 

HIYAH BACK AGAIN did he remember

 

Max last night was his Stag Night so I am not sure he remembers who he is but I will get on him when he revives Sorry.

 

thats fine another one bites the dust me and our lass have been happily married for 33 years shes happy ime married will leave it a couple of weeks give him time to get over the shock
musicmax