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Can't Configure Windows 7 Service Pack 1

Discussion in 'Windows 7' started by journey4640, Jun 19, 2013.

  1. journey4640

    journey4640

    Joined:
    Jun 19, 2013
    Messages:
    3
    Operating System:
    Windows 7
    I have a Windows 7 Home Premium x64 and it will not finish installing Service Pack 1. It will install it under the Windows Update but when it reboots it states that it can't configure and reverts. Please assist.
     
    journey4640, Jun 19, 2013
    #1
  3. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,157
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Check the Windows update history to see is any have failed. If there are updated that failed to install, try re-installing them.

    Here's how to check your update history:
    Go to Start > Control Panel > Windows Update
    In the left hand pane, click on View update history.
     
    Tony D, Jun 19, 2013
    #2
  4. journey4640

    journey4640

    Joined:
    Jun 19, 2013
    Messages:
    3
    Operating System:
    Windows 7
    KB82813347
    KB82515325
    And Service Pack 1 (KB976932) Won't install either.
     
    journey4640, Jun 19, 2013
    #3
  5. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,157
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    At the top of the page listing your update history, there is a link that says "Troubleshoot problems with installing updates". Click and that and try the Microsoft Fix It solution.
     
    Tony D, Jun 19, 2013
    #4
  6. journey4640

    journey4640

    Joined:
    Jun 19, 2013
    Messages:
    3
    Operating System:
    Windows 7
    I tried to install as a stand alone and I keep having the same problem. It will begin to configure when it is shutting down, but when it boots back up it states that the update could not be configured and then it reverts back.
     
    journey4640, Jun 19, 2013
    #5

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