Cannot connect to disconnected sessions

I am trying to determine why so many of our Terminal Service sessions end up
being disconnected. When our users reconnect, they are given new sessions.
I try to connect to a disconnected session in the TS Manager to shut it down
the right way, and it asks for a password. I put in the correct password,
and it comes back with an error 1326, telling me that it's incorrect. The
only way I can currently clear out these sessions is to reset them, which
isn't very proper. Any idea why I can't connect to these sessions?

 

What is the Windows version of Terminal Services are you running?
Can you please confirm is the server setting 'Restrict each user to a single
session' is set to 'yes'?
You can find this setting in TSConfig.msc (or Tscc.msc if win2k3 and
earlier).
Thanks
Soo Kuan


--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Ben Scaithe" <quixotic68@hotmail.com> wrote in message
news:%23XcSwnRJKHA.4292@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
>I am trying to determine why so many of our Terminal Service sessions end
>up being disconnected. When our users reconnect, they are given new
>sessions. I try to connect to a disconnected session in the TS Manager to
>shut it down the right way, and it asks for a password. I put in the
>correct password, and it comes back with an error 1326, telling me that
>it's incorrect. The only way I can currently clear out these sessions is
>to reset them, which isn't very proper. Any idea why I can't connect to
>these sessions?
> <!--colorc--><!--/colorc-->

 

We are running running TS on Windows Server 2003 R2 64bit. Restrict each
user to a single session is already set to "Yes".


"Soo Kuan Teo [MSFT]" <sookuant@online.microsoft.com> wrote in message
news:e6TCuuaJKHA.4376@TK2MSFTNGP03.phx.gbl...<!--coloro:blue--><span style="color:blue <!--/coloro-->
> What is the Windows version of Terminal Services are you running?
> Can you please confirm is the server setting 'Restrict each user to a
> single session' is set to 'yes'?
> You can find this setting in TSConfig.msc (or Tscc.msc if win2k3 and
> earlier).
> Thanks
> Soo Kuan
>
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "Ben Scaithe" <quixotic68@hotmail.com> wrote in message
> news:%23XcSwnRJKHA.4292@TK2MSFTNGP03.phx.gbl...<!--coloro:green--><span style="color:green <!--/coloro-->
>>I am trying to determine why so many of our Terminal Service sessions end
>>up being disconnected. When our users reconnect, they are given new
>>sessions. I try to connect to a disconnected session in the TS Manager to
>>shut it down the right way, and it asks for a password. I put in the
>>correct password, and it comes back with an error 1326, telling me that
>>it's incorrect. The only way I can currently clear out these sessions is
>>to reset them, which isn't very proper. Any idea why I can't connect to
>>these sessions?
>><!--colorc--><!--/colorc-->
> <!--colorc--><!--/colorc-->