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CAL Information is missing

Discussion in 'Windows Home Server' started by Robin, Sep 26, 2009.

  1. Robin

    Robin Guest

    I have 63 CAL in my Server 2003 Standard. But recently I just found that all
    the CAL I've added all the while is missing. As I checked in Administrative
    Tools --> Licensing, the Purchase History record is blank.

    Anyone know what is happening and how do I retrieve it back? Or do I need to
    re-add back all my CAL that I've purchased? Thx
     
  2. Hello robin,

    It doesn't sound that you are talking about TS client access licenses(only
    ones with a real license server control), so for all other licensing there
    is no control added from MS to the OS versions. The license logging service
    implemented in the system never worked as expected because to much options
    exist and can't be controlled in a good manner.

    So control the amount of licenses according to your users/machines/applications
    manual and make sure to have the correct amount of them and you are able
    to show the correct papers if controlled form MS.

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!!

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > I have 63 CAL in my Server 2003 Standard. But recently I just found
    > that all the CAL I've added all the while is missing. As I checked in
    > Administrative Tools --> Licensing, the Purchase History record is
    > blank.
    >
    > Anyone know what is happening and how do I retrieve it back? Or do I
    > need to re-add back all my CAL that I've purchased? Thx
    > <!--colorc--><!--/colorc-->
     
  3. Robin

    Robin Guest

    Thanks Meinolf Weber. Indeed, I'm not refering to TS CAL. So, I guess I can
    just manually re-add back my purchased license then. But since it doesn't
    affect anything on the system, I can just leave it blank right as long as I
    have my paper license?

    Regards,
    Robin


    "Meinolf Weber [MVP-DS]" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hello robin,
    >
    > It doesn't sound that you are talking about TS client access licenses(only
    > ones with a real license server control), so for all other licensing there
    > is no control added from MS to the OS versions. The license logging service
    > implemented in the system never worked as expected because to much options
    > exist and can't be controlled in a good manner.
    >
    > So control the amount of licenses according to your users/machines/applications
    > manual and make sure to have the correct amount of them and you are able
    > to show the correct papers if controlled form MS.
    >
    > Best regards
    >
    > Meinolf Weber
    > Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    > no rights.
    > ** Please do NOT email, only reply to Newsgroups
    > ** HELP us help YOU!!!
    >
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > I have 63 CAL in my Server 2003 Standard. But recently I just found
    > > that all the CAL I've added all the while is missing. As I checked in
    > > Administrative Tools --> Licensing, the Purchase History record is
    > > blank.
    > >
    > > Anyone know what is happening and how do I retrieve it back? Or do I
    > > need to re-add back all my CAL that I've purchased? Thx
    > > <!--colorc--><!--/colorc-->
    >
    >
    > <!--colorc--><!--/colorc-->
     
  4. Hello robin,

    I never used this way in our environments and also the licensse logging service
    is set to disabled so this window doesn't open.

    Best regards

    Meinolf Weber
    Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    no rights.
    ** Please do NOT email, only reply to Newsgroups
    ** HELP us help YOU!!!

    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks Meinolf Weber. Indeed, I'm not refering to TS CAL. So, I guess
    > I can just manually re-add back my purchased license then. But since
    > it doesn't affect anything on the system, I can just leave it blank
    > right as long as I have my paper license?
    >
    > Regards,
    > Robin
    > "Meinolf Weber [MVP-DS]" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hello robin,
    >>
    >> It doesn't sound that you are talking about TS client access
    >> licenses(only ones with a real license server control), so for all
    >> other licensing there is no control added from MS to the OS versions.
    >> The license logging service implemented in the system never worked as
    >> expected because to much options exist and can't be controlled in a
    >> good manner.
    >>
    >> So control the amount of licenses according to your
    >> users/machines/applications manual and make sure to have the correct
    >> amount of them and you are able to show the correct papers if
    >> controlled form MS.
    >>
    >> Best regards
    >>
    >> Meinolf Weber
    >> Disclaimer: This posting is provided "AS IS" with no warranties, and
    >> confers
    >> no rights.
    >> ** Please do NOT email, only reply to Newsgroups
    >> ** HELP us help YOU!!!
    <!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have 63 CAL in my Server 2003 Standard. But recently I just found
    >>> that all the CAL I've added all the while is missing. As I checked
    >>> in Administrative Tools --> Licensing, the Purchase History record
    >>> is blank.
    >>>
    >>> Anyone know what is happening and how do I retrieve it back? Or do I
    >>> need to re-add back all my CAL that I've purchased? Thx
    >>> <!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  5. Hank Arnold

    Hank Arnold Guest

    I usually set the number of licenses to the correct number. The license
    logging service should be disabled. It has never worked properly. In
    fact, with Server 2003, the default during installation seems to be to
    turn it off....

    You're right about keeping documentation. That is what will pass an audit.

    --

    Regards,
    Hank Arnold
    Microsoft MVP
    Windows Server - Directory Services


    Robin wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Thanks Meinolf Weber. Indeed, I'm not refering to TS CAL. So, I guess I can
    > just manually re-add back my purchased license then. But since it doesn't
    > affect anything on the system, I can just leave it blank right as long as I
    > have my paper license?
    >
    > Regards,
    > Robin
    >
    >
    > "Meinolf Weber [MVP-DS]" wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    >> Hello robin,
    >>
    >> It doesn't sound that you are talking about TS client access licenses(only
    >> ones with a real license server control), so for all other licensing there
    >> is no control added from MS to the OS versions. The license logging service
    >> implemented in the system never worked as expected because to much options
    >> exist and can't be controlled in a good manner.
    >>
    >> So control the amount of licenses according to your users/machines/applications
    >> manual and make sure to have the correct amount of them and you are able
    >> to show the correct papers if controlled form MS.
    >>
    >> Best regards
    >>
    >> Meinolf Weber
    >> Disclaimer: This posting is provided "AS IS" with no warranties, and confers
    >> no rights.
    >> ** Please do NOT email, only reply to Newsgroups
    >> ** HELP us help YOU!!!

    >>
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> I have 63 CAL in my Server 2003 Standard. But recently I just found
    >>> that all the CAL I've added all the while is missing. As I checked in
    >>> Administrative Tools --> Licensing, the Purchase History record is
    >>> blank.
    >>>
    >>> Anyone know what is happening and how do I retrieve it back? Or do I
    >>> need to re-add back all my CAL that I've purchased? Thx
    >>><!--colorc--><!--/colorc-->
    >>
    >><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  6. Robin

    Robin Guest

    Thanks Meinolf Weber and Hank Arnold for your clarification.
     

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