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Bsod Id:2057 Error ( New Pc ) Kernel Error

Discussion in 'Windows 7' started by BaRkEr55, Apr 23, 2012.

  1. BaRkEr55

    BaRkEr55

    Joined:
    Apr 23, 2012
    Messages:
    7
    Location:
    lincolnshire uk
    Operating System:
    Windows 8
    Hello all.

    I am having some trouble with a new pc i have built myself. I am randomly getting the BSOD error between 5-15 mins of me firing up windows 7. the screen just goes black and the computer shuts down a couple seconds later. Start up windows again and it comes up saying:


    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 2057

    Computer specs:

    OS: Windows 7 ultimate (x86) ( install of x64 dosent seem to work )

    CPU: AMD FX™-6100 Six-Core Processor 3.30GHz
    RAM: Corsair Vengance 1600 MHz (4x2GB)
    PSU: Corsair CX430
    Motherboard: Asus M5A7BL-M/USB3
    Graphics Card: Gigabyte 8800 GT
    HardDrive: SAMSUNG HD103UJ 1TB

    This is a total new format of the hard drive, and a fresh install of windows.

    When the problem occurs:
    • Can shut down randomly soon as pc has fully booted
    • When trying to do a windows update ( downloads the updates then half way through install crashes at the same point )
    • Trying to update VGA drivers on the motherboard
    Computer runs fine apart from this and is able to run in safe mode no problem. I believe its a driver issue yet i have updated all drivers... done yet another re-install of windows.

    I have found the driver causing the problem using blue screen viewer and its the kernel driver. but I am not sure on the next stage due to it not letting me do windows update???, i have attached a couple of my last dump files.

    dont know if this would effect the windows install but my old disk drive was IDE and the new motherboard only takes sata so i ended up installing windows from a USB

    any idea's on how i could solve this?
    thanks in advance
     

    Attached Files:

  2. woodyblade

    woodyblade Inactive Staff Member

    Joined:
    Dec 20, 2009
    Messages:
    720
    Operating System:
    Windows 8
    The bluescreen error codes you get are 0x124 which are more to do with a hardware problem, be it faulty, overheating, loose connections or as you have already tried hardware drivers.

    I would suggest if you haven't already to double check over all connections, wires and cards seated correctly, double check all fans are working when you turn the machine on including the CPU fan (so you will have to have the side of the case off).
    Make sure you have applied the thermal paste to the CPU right, it shouldn't be too thick, a pea sized amount is the rough guide.

    I don't know if you'll get every hardware part you have on here but also total up what power your hardware components need to see if your 430w PSU can provide enough power - http://extreme.outervision.com/psucalculatorlite.jsp
     
  3. BaRkEr55

    BaRkEr55

    Joined:
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    Messages:
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    Location:
    lincolnshire uk
    Operating System:
    Windows 8
    Hello thanks for the reply Woody.

    I have done the psu calculator and it come up to 304Watts Recommended

    It seems strange how i have spent about 6 hours or so installing operating systems and it hasn't crashed or turned off once. So i dont believe it could be a loose connection or overheating. I changed the thermal paste when i put the processor in and put the right amount in.

    The only thing i can really think of is the Ram isnt compatable. I cant seem to find the corsair vegance ram compatable at 1600mhz in the motherboard handbook. I will double check the RAM tommorow and borrow 1333mhz stick from my friend and run it and see if its ok.

    And all the fans are running properly. And some parts are from my pc am on now so i know they work. I fitted a motherboard bundle so its either

    RAM
    CPU
    MOTHERBOARD

    Gonna re-build it back up tommorow give it another go. If it still dosent like it then going to take it into a computer shop and see if they can sort it out. Thanks alot
     
  4. Match

    Match Registered Members

    Joined:
    Apr 23, 2009
    Messages:
    4,175
    Location:
    Wolverhampton, UK.
    Computer Brand or Motherboard:
    Abit AN52
    CPU:
    AMD Athlon dual core 5000+
    Memory:
    4 Gig Corsair
    Hard Drive:
    160 Gb Hitachi 500 Gb Western Digital
    Graphics Card:
    Radion XFX 4650
    Power Supply:
    550W EZcool
    I was just reading through and my system used to do a similar sort of thing, and without going into my BIOS and checking the Voltages (Bit Difficult at the Moment)

    but the default BIOS setting for the RAM and CPU Voltages were at the lower end of what they needed to be, and when underload it would cause things to crash, by increasing them by 0.5v things remain stable.

    So I would check Your BIOS Voltages and check them against the RAM's specification Voltages.
     
  5. woodyblade

    woodyblade Inactive Staff Member

    Joined:
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    720
    Operating System:
    Windows 8
    Sounds like you have the right amount of power being provided and as far as I can see looking at the memory support list I would think your RAM is supported, is this your RAM serial number/code CMX8GX3M4A1600C9(XMP)?

    Also what BIOS version do you have, your CPU requires 0411, this could be another thing to check on top of the voltage suggestion from Match, other than that I can only think some sort of hardware incompatibility which could cause any problems.
    Best thing you could do to test this is to take out components to the bare minimum (i.e. motherboard, CPU, RAM, HDD) and then test for a while and gradually start adding components back until you start getting problems.
     
  6. BaRkEr55

    BaRkEr55

    Joined:
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    Location:
    lincolnshire uk
    Operating System:
    Windows 8
    Hello, tried upping voltages and no help.
    I have the lastest BIOS 1103

    And no the ram isnt the code you said it is: CML8GX3M2A1600C9B its the slimeline corsair vegance stick.

    Just recently picked up the pc from a computer shop its been into over the weekend. They said they run a memtest and found a stick of the RAM faulty and removed it and it was now running properly.

    I have since come home tested the PC out just to find it crashes exactly the same. Going to ring again and tell them tommorow.

    Could the Ram not being in the compatable list be the culpurate for this?
     
  7. woodyblade

    woodyblade Inactive Staff Member

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    Operating System:
    Windows 8
    It would be possible for the RAM to be the problem, I don't know if I've forgotten things but I can't recall reading of problems with RAM not on a compatibility list, usually most RAM works fine as long as it's a speed supported by the motherboard.

    Even my own PC has got RAM in that isn't on the compatibility list, or I didn't see it at the time I was building the PC.

    You could run your own Memtest just to see if you find a problem before you take it back to the repair shop, unfortunately other than this we are limited in how we can help since we are writing on here.
    Though any further progress or questions you have please do post back as we'd still like to know if you confirm the problem with the RAM or something else.
     
  8. BaRkEr55

    BaRkEr55

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    Location:
    lincolnshire uk
    Operating System:
    Windows 8
    orderd some new RAM which is on the compatible list at 1600mhz speed. So i will make sure i post up when i have tried it. Thanks for the help.
     
  9. BaRkEr55

    BaRkEr55

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    Location:
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    Operating System:
    Windows 8
    ram arrived today. no luck what so ever just made the crashing more frequent if anything. This sucks
     
  10. woodyblade

    woodyblade Inactive Staff Member

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    Damn that's even worse, I'll quote some previous advice and suggest you go through disassembling your computer as I explained below to try and better pinpoint any hardware problem/incompatibility.
    I know it could become tedious but we'll need some trial and error to see if the problem can be pinpointed to a specific hardware component, which I see as the best course of action for now.

     
  11. BaRkEr55

    BaRkEr55

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    Operating System:
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    i have tried that woody but still not much look.

    I finally managed to get some use out of the pc today and its running strong. Only problem is it only runs when am running Prime 95 stress test. Seems so strange that it only runs when the cpu is under stress. any idea's why this could be ? when i turn off the test it shut downs and reboots itself every 5 mins. :S runs for hours on end with the test running.

    Baffled
     
  12. woodyblade

    woodyblade Inactive Staff Member

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    I honestly couldn't answer why running the stress test would let you run the computer fine, it is a very odd combination.

    At this point I'm running out of ideas as quite a lot has been checked and can't think of anything else that would do any good, where possible you should grab another HDD and see if that is the cause (i.e. install an operating system on that new/borrowed HDD), you could also possibly look at RMA the motherboard though I don't know how much good it would do.
    As long as you've checked/tested each hardware component for trial and error, then your only constant hardware components are your Motherboard, CPU and HDD.
     
  13. BaRkEr55

    BaRkEr55

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    Location:
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    Operating System:
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    Fixed finally. Energy saving mode was effecting the idle voltage of the CPU forcing it to be too low and cutting out when not under load, so i turned it off and now its working fine. Thanks anyways woodyblade the help was much appreciated.
     
  14. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Location:
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    Operating System:
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    No doubt Woodyblade will be back to say thanks for both the update and description of what you found to be the cause, I also will say thanks for that as it may be a good thing to look at for the next and similar problem for someone else. I am seeing similar faults elsewhere too, so looks like the Windows energy saving may be a problem for more than just you.
     
  15. woodyblade

    woodyblade Inactive Staff Member

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    Well you learn something new everyday :), wouldn't have thought that the power saving could affect the idle voltage that badly but there you go, will have to keep note of that in the future, at least that error matches with the bluescreen code for a hardware error.

    Thanks for getting back as well.
     

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