Blue Screens, Freezes, Restarting On Its Own...

Hello all.

I'm having a lot of issues with this system I just had built about, a little over a month ago. Seems like whatever I do I continue to get BSOD's, freezing, and auto restarts.

I've ran memtest on the ram, 8 passes 0 errors. I've re-installed windows a handful of times, same errors. Not sure what to do . Any help would be appreciated immensely.

System specs are

Biostar TA890GXB HD Motherboard
AMD Athlon II X3 440 Processor
Corsair Dominator 4GB (CMD4GX3M2A1600C9)
Palit 460GTX 768mb
Western Digital Corvair Black 640gb
Windows 7 Home Premium

 

Can we start with the question of the Windows7 operating system? I am not suggesting anything other than we have spent lots of time with Windows7 issues only to find that the OS is not genuine. We are not asking you as the "PC Police" That is not our role. :mellow: But often when we get home built computers (which is often the best ) we find that the OS was obtained from some "less than reliable" sources.

Often in those cases pretty much everything that we suggests fails because the OS is faulty.

 

It is indeed a legit, genuine copy of windows 7.

 

Have you tried simply reseating everthing (particularly RAM memory sticks? If windows keeps reinstalling it appears to be a hardware issue.

What is the error message on BSOD?

 

Seems to be a different BSOD message each time, from IRQL not less than to bad pool header and sometimes no message.

 

I am going to PM or email one of our Senior Tech people but keep in mind that several are in the UK so time differences come into play.

 

ok, thank you. I'm usually up all hours of the night anyway.

 

Can you post the error code you get when it blue screens? That will help to solve the problem. More than likely you have a driver that either is outdated or corrupt.

One we get the error it will be easy to decode. Make sure you also add the string of numbers at the end of the error message.

 

Yeah, I will get the code next time it blue screens.

 

Welcome to our Computer Help Forums, dirtydevil!

I'm no help at all when it comes to computer woes so just popped it to say hi!

Am sure our Experts will get the computer problems sorted out (wonder if I'm alone in deciding to never ever have another computer built for me again - while not nearly as severe as your woes, just having all the ports for jacks put in backwards, etc, threw me for a loop - yike!).

Everyone has different levels of computer skill and our Experts are always happy to help - and here, even if we need our help in simple step-by-step formats, we've only to ask and they are completely understanding and ever so patient - yup, they are lovely! - so please feel comfortable here asking as many questions as you like, Dirtydevil - and again, a happy welcome to you!

Mara

 

Hey there, it sounds to me like it could either be a faulty/missing Motherboard driver, or a problem with your hard drive.

We will wait to see what code is displayed on the BSOD next time you catch it to see if it can give us any clues at to the problem.

 

While you are waiting on the BSOD, lets run through some steps of what you should have done (as I dont know your PC knowledge)

1 - you have built the PC, checking that all the hardware is as compatible as it can be (some MOBOs only support upto certain speeds etc)
2 - you hold your breath and power on the PC - all goes well and you get a POST screen
3 - you enter the BIOS and set any 'preference' options like not having the MOBO manufacturer splash every time you start the PC
You then set the time, date and check the BOOT section and turn the first boot device to CD/DVD ROM to load the OS and then SAVE and EXIT the BIOS.
4 - The PC reboots and POSTs it then asks you to press any key so that it can boot the OS disk you placed in the drive
5 - depending on the OS disk you have to install *RAID drivers (usually done by hitting F6 when asked) *Only required pre Vista OS's
6 - The OS goes through the steps of installing with a few restarts along the way
7 - It loads to the OS and you get to have a look around/play with the OS * but before you do anything else you should (in this order):-
Install any service packs
Run windows update
Install any remaining drivers needed with the MOBO disk/from the manufacturers website
Install any GPU drivers (from the reference GPU makers ONLY - so Nvidia or ATI)
Restart

8 - Re- enter the BIOS and change the first boot device to the HDD that has the OS on it (otherwise the system will try and load your OS again as you havent told it not to) the SAVE and EXIT the BIOS
9 - windows will boot to the OS and you can install any programs/ make any customisations you want

And thats pretty much it

 

Sounds like a pretty good Tutorial to me, Dave :up:

 

still waiting on another crash.

 

ok just had a BSOD, Error was System Service Exception 0x0000003B

 

Unless I've got it figured wrong, it's Sunday Morn in England.

They've been advised of your BSOD, however. Likely take awhile to get back to you.

 

That is caused by outdated video drivers and/or chipset drivers. Make sure to update your video/chipset drivers to the newest version for your computer.

 

The graphics card drivers are up to date, and the integrated graphics are disabled, but I did just download the newest chipset drivers. Would they still cause an issue even if the on-board graphics are disabled?

 

Yes it could. Make sure that the memory allocation for the onboard is set to 0. Just because you have the newest driver doesn't mean it isn't corrupt. If you still get blue screens after updating the chipset driver I would uninstall the graphics driver and run with standard windows drivers from windows update to be sure.

 

Must be a bad day. Another Blue Screen, this time its Page Fault in a NonPaged Area 0x00000050. Also the bios just reset for some strange reason.