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Antivirus program removal

Discussion in 'Windows Security' started by Susie, Jun 1, 2009.

  1. Susie

    Susie Guest

    In order to install McAfee Security Suite @att.software.yahoo.com I have to
    remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    1.0.0.4. How do I remove them when they are not listed in the Control Page
    Add/Remove programs?

    Thanks,
    Susie
     
    Susie, Jun 1, 2009
    #1
  3. Johnw

    Johnw Guest

    on 1/06/2009, Susie supposed :<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > In order to install McAfee Security Suite @att.software.yahoo.com I have to
    > remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    > 1.0.0.4. How do I remove them when they are not listed in the Control Page
    > Add/Remove programs?<!--colorc--><!--/colorc-->

    Have you been into Windows Explorer & found where they are installed?
    Double click on unins...( whatever).exe or unwise
     
    Johnw, Jun 1, 2009
    #2
  4. Frazer Jolly Goodfellow

    Frazer Jolly Goodfellow Guest

    On Sun, 31 May 2009 23:05:01 -0700, Susie wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > In order to install McAfee Security Suite @att.software.yahoo.com I have to
    > remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    > 1.0.0.4. How do I remove them when they are not listed in the Control Page
    > Add/Remove programs?
    >
    > Thanks,
    > Susie<!--colorc--><!--/colorc-->

    This may help:
    ....which takes you here:
     
    Frazer Jolly Goodfellow, Jun 1, 2009
    #3
  5. Susie

    Susie Guest

    Hi,

    I can't find the file from Windows Explorer for the Webroot Spy Sweeper with
    Antivirus. I downloaded that file from Webroot's web page. Would the file
    be under Program Files? I did a search for Webroot and couldn't find the
    file.

    Thanks again,
    Susie

    "Johnw" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > on 1/06/2009, Susie supposed :<!--coloro:green--><span style="color:green <!--/coloro-->
    > > In order to install McAfee Security Suite @att.software.yahoo.com I have to
    > > remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    > > 1.0.0.4. How do I remove them when they are not listed in the Control Page
    > > Add/Remove programs?<!--colorc--><!--/colorc-->
    >
    > Have you been into Windows Explorer & found where they are installed?
    > Double click on unins...( whatever).exe or unwise
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Susie, Jun 1, 2009
    #4
  6. Susie

    Susie Guest

    Thank you for the list. I was able to remove the CA anti-virus program with
    the help of CA tech support, deleting the file in safe mode.


    "Frazer Jolly Goodfellow" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On Sun, 31 May 2009 23:05:01 -0700, Susie wrote:
    > <!--coloro:green--><span style="color:green <!--/coloro-->
    > > In order to install McAfee Security Suite @att.software.yahoo.com I have to
    > > remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    > > 1.0.0.4. How do I remove them when they are not listed in the Control Page
    > > Add/Remove programs?
    > >
    > > Thanks,
    > > Susie<!--colorc--><!--/colorc-->
    >
    > This may help:
    > ....which takes you here:
    >
    > <!--colorc--><!--/colorc-->
     
    Susie, Jun 1, 2009
    #5
  7. Susie

    Susie Guest

    Ignore my previous question. I was able to remove all traces of Webroot Spy
    Sweeper with Antivirus by using start/run entering regedit and removing the
    file HKEY_LOCAL_MACHINE\SOFTWARE\WEBROOT. Thanks for pointing me in the
    right direction. Now the McAfee Security Suite is installed and running.

    Susie


    "Johnw" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > on 1/06/2009, Susie supposed :<!--coloro:green--><span style="color:green <!--/coloro-->
    > > In order to install McAfee Security Suite @att.software.yahoo.com I have to
    > > remove two programs: Webroot Spy Sweeper with Antivirus and CA Anti-virus
    > > 1.0.0.4. How do I remove them when they are not listed in the Control Page
    > > Add/Remove programs?<!--colorc--><!--/colorc-->
    >
    > Have you been into Windows Explorer & found where they are installed?
    > Double click on unins...( whatever).exe or unwise
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Susie, Jun 1, 2009
    #6

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