Accessing TS printers from a remote PC

Hi --

I have a user who accesses a Windows 2003 Terminal Server using a login that
launches her directly into the application she uses without ever showing her
a desktop. When she exits from this app, she is automatically logged out.

She is having occasional problems printing to a printer that is local to the
Terminal Server. Most of the time she can print to this printer without any
problem. Occasionally, though, a print job will get stuck in there, and then
all her subsequent print jobs just stack in the queue.

The quick solution to this problem is to open up the print queue and delete
the stuck print job. But she has no desktop ...

Is there any way she can pull up the print queue from the remote PC, or any
way I can expose the print queues to her in this configuration?

Thanks,
CL