accessing Microsoft websites

I recently installed windows server 2003 R2 w/SP2 onto a DL360G3
server. After installing the OS, i continued on to update the OS.
whatever patches and security updates there where to update i let the
server run through them. but once the updates were done and i
restarted the machine, i was no longer able to access
support.microsoft.com. i find this very strange and am stumped as to
why this may happen

any information would be greatly appreciated

Thank you

 

On 04/07/09 13:06, Jason wrote:
> any information would be greatly appreciated

Is this problem still happening?

I don't know if it has any thing to do with it or not, but a colleague
of mine had problems accessing multiple Microsoft web sites a 1 - 3 days
ago (I'm not exactly sure when). I know the problem has resolved its
self and he is now able to access things. We have been lead to believe
that it was a transit routing issue between providers somewhere in the
internet.



Grant. . . .

 

as of yet, no the issue has not resolved itself, it is very strange.
4 of the 5 servers can not reach the site to update, but one of them
can, and they are all set up virtually the same. one is an AD,
another DNS and the others are file servers.

other than that there are no differences.

very strange

 

On 04/07/09 14:25, Jason wrote:
> as of yet, no the issue has not resolved itself, it is very strange.
> 4 of the 5 servers can not reach the site to update, but one of them
> can, and they are all set up virtually the same. one is an AD,
> another DNS and the others are file servers.

Well, it was worth checking.

> other than that there are no differences.

Open a command prompt on all the systems and ping the site(s) in
question. Make note on what IP address is being pinged for each name.
Then compare the results and see if servers can reach some of the IPs
but not the others.

If you find that some IPs can be reached but others can not, try running
a trace route to see what path is being taken.

Also, are all the systems using the same router to get to the internet,
or are the systems that can't get to the site(s) using the one that can
as a router (ala ISA or the likes)?



Grant. . . .