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XPSP3 + KB898461: spmsg.dll copy error .. ??

Discussion in 'Windows Update' started by Goldrake, Sep 8, 2009.

  1. Goldrake

    Goldrake Guest

    In my xp sp3 system, windows update try to install the KB898461 (that is an
    old package installer) and stop during the installation process notifing the
    following error: "spmsg.dll - Unable to copy the file in destination
    directory".

    I think that reason is that the dll is older than sp3.

    I tried to delete the "SoftwareDistribution" folder to reset the WU list
    without results.

    I copy and paste thewindowsupdate.log in the bottom of this post.

    Somebody could help me ?

    Thank you

    2009-09-08 11:23:57:843 748 b80 Agent *************
    2009-09-08 11:23:57:843 748 b80 Agent ** START ** Agent: Installing
    updates [CallerId = MicrosoftUpdate]
    2009-09-08 11:23:57:843 748 b80 Agent *********
    2009-09-08 11:23:57:843 748 b80 Agent * Updates to install = 1
    2009-09-08 11:23:57:843 748 b80 Agent * Title = Aggiornamento per
    Windows XP (KB898461)
    2009-09-08 11:23:57:843 748 b80 Agent * UpdateId =
    {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.104
    2009-09-08 11:23:57:843 748 b80 Agent * Bundles 1 updates:
    2009-09-08 11:23:57:843 748 b80 Agent *
    {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104
    2009-09-08 11:24:03:484 748 b80 Handler Attempting to create remote handler
    process as MYDOMAIN\Administrator in session 0
    2009-09-08 11:24:03:796 748 b80 DnldMgr Preparing update for install,
    updateId = {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104.
    2009-09-08 11:24:03:796 2968 bc8 Misc =========== Logging initialized
    (build: 7.2.6001.788, tz: +0200) ===========
    2009-09-08 11:24:03:796 2968 bc8 Misc = Process:
    C:\WINDOWS\system32\wuauclt.exe
    2009-09-08 11:24:03:796 2968 bc8 Misc = Module:
    C:\WINDOWS\system32\wuaueng.dll
    2009-09-08 11:24:03:796 2968 bc8 Handler :::::::::::::
    2009-09-08 11:24:03:796 2968 bc8 Handler :: START :: Handler: Windows Patch
    Install
    2009-09-08 11:24:03:796 2968 bc8 Handler :::::::::
    2009-09-08 11:24:03:796 2968 bc8 Handler : Updates to install = 1
    2009-09-08 11:24:03:796 2968 bc8 Handler : Installing update
    {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104
    2009-09-08 11:24:03:796 2968 c2c Handler Installing with
    parameters=-q -z -er,
    sandbox=C:\WINDOWS\SoftwareDistribution\Download\d9666354574f19717322d571fcc0d36f.
    2009-09-08 11:26:19:828 748 9e0 Misc WARNING: Send failed with hr =
    80072ee7.
    2009-09-08 11:26:19:828 748 9e0 Misc WARNING: SendRequest failed with hr =
    80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2009-09-08 11:26:19:828 748 9e0 PT + Last proxy send request failed with
    hr = 0x80072EE7, HTTP status code = 0
    2009-09-08 11:26:19:828 748 9e0 PT + Caller provided credentials = No
    2009-09-08 11:26:19:828 748 9e0 PT + Impersonate flags = 0
    2009-09-08 11:26:19:828 748 9e0 PT + Possible authorization schemes used
    =
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: GetConfig failure, error =
    0x8024402C, soap client error = 5, soap error code = 0, HTTP status code =
    200
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: PTError: 0x8024402c
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: GetConfig_WithRecovery failed:
    0x8024402c
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: RefreshConfig failed:
    0x8024402c
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: RefreshPTState failed:
    0x8024402c
    2009-09-08 11:26:19:828 748 9e0 PT WARNING: PTError: 0x8024402c
    2009-09-08 11:26:19:828 748 9e0 Report WARNING: Reporter failed to upload
    events with hr = 8024402c.
     
    Goldrake, Sep 8, 2009
    #1
  3. Ǝиçεl

    Ǝиçεl Guest

    0x8024402C WU_E_PT_WINHTTP_NAME_NOT_RESOLVED Same as
    ERROR_WINHTTP_NAME_NOT_RESOLVED - the proxy server or target server name
    cannot be resolved.

    You may receive a "0x8024402C" error message when you scan for updates on
    the Windows
    <http://support.microsoft.com/kb/900936>

    Windows Update error 8024402C
    <http://windowshelp.microsoft.com/Windows/en-US/Help/261ae42d-8c84-496e-88cb-a46dff5504611033.mspx>

    You may receive an error message when you search for available updates on
    the Windows Update Web site or on the Microsoft Update Web site
    <http://support.microsoft.com/kb/883821>

    When searching for available updates on the Update site, you receive the
    0x8024402C error
    <http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=30&ln=en>
    A misconfigured Proxy/Firewall can cause this problem. Double-check the
    Proxy/Firewall settings


    "Goldrake" wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > In my xp sp3 system, windows update try to install the KB898461 (that is an
    > old package installer) and stop during the installation process notifing the
    > following error: "spmsg.dll - Unable to copy the file in destination
    > directory".
    >
    > I think that reason is that the dll is older than sp3.
    >
    > I tried to delete the "SoftwareDistribution" folder to reset the WU list
    > without results.
    >
    > I copy and paste thewindowsupdate.log in the bottom of this post.
    >
    > Somebody could help me ?
    >
    > Thank you
    >
    > 2009-09-08 11:23:57:843 748 b80 Agent *************
    > 2009-09-08 11:23:57:843 748 b80 Agent ** START ** Agent: Installing
    > updates [CallerId = MicrosoftUpdate]
    > 2009-09-08 11:23:57:843 748 b80 Agent *********
    > 2009-09-08 11:23:57:843 748 b80 Agent * Updates to install = 1
    > 2009-09-08 11:23:57:843 748 b80 Agent * Title = Aggiornamento per
    > Windows XP (KB898461)
    > 2009-09-08 11:23:57:843 748 b80 Agent * UpdateId =
    > {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.104
    > 2009-09-08 11:23:57:843 748 b80 Agent * Bundles 1 updates:
    > 2009-09-08 11:23:57:843 748 b80 Agent *
    > {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104
    > 2009-09-08 11:24:03:484 748 b80 Handler Attempting to create remote handler
    > process as MYDOMAINAdministrator in session 0
    > 2009-09-08 11:24:03:796 748 b80 DnldMgr Preparing update for install,
    > updateId = {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104.
    > 2009-09-08 11:24:03:796 2968 bc8 Misc =========== Logging initialized
    > (build: 7.2.6001.788, tz: +0200) ===========
    > 2009-09-08 11:24:03:796 2968 bc8 Misc = Process:
    > C:WINDOWSsystem32wuauclt.exe
    > 2009-09-08 11:24:03:796 2968 bc8 Misc = Module:
    > C:WINDOWSsystem32wuaueng.dll
    > 2009-09-08 11:24:03:796 2968 bc8 Handler :::::::::::::
    > 2009-09-08 11:24:03:796 2968 bc8 Handler :: START :: Handler: Windows Patch
    > Install
    > 2009-09-08 11:24:03:796 2968 bc8 Handler :::::::::
    > 2009-09-08 11:24:03:796 2968 bc8 Handler : Updates to install = 1
    > 2009-09-08 11:24:03:796 2968 bc8 Handler : Installing update
    > {41BBF7B0-F878-4866-A9C8-A87815C82E8D}.104
    > 2009-09-08 11:24:03:796 2968 c2c Handler Installing with
    > parameters=-q -z -er,
    > sandbox=C:WINDOWSSoftwareDistributionDownloadd9666354574f19717322d571fcc0d36f.
    > 2009-09-08 11:26:19:828 748 9e0 Misc WARNING: Send failed with hr =
    > 80072ee7.
    > 2009-09-08 11:26:19:828 748 9e0 Misc WARNING: SendRequest failed with hr =
    > 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    > used : <>
    > 2009-09-08 11:26:19:828 748 9e0 PT + Last proxy send request failed with
    > hr = 0x80072EE7, HTTP status code = 0
    > 2009-09-08 11:26:19:828 748 9e0 PT + Caller provided credentials = No
    > 2009-09-08 11:26:19:828 748 9e0 PT + Impersonate flags = 0
    > 2009-09-08 11:26:19:828 748 9e0 PT + Possible authorization schemes used
    > =
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: GetConfig failure, error =
    > 0x8024402C, soap client error = 5, soap error code = 0, HTTP status code =
    > 200
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: PTError: 0x8024402c
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: GetConfig_WithRecovery failed:
    > 0x8024402c
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: RefreshConfig failed:
    > 0x8024402c
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: RefreshPTState failed:
    > 0x8024402c
    > 2009-09-08 11:26:19:828 748 9e0 PT WARNING: PTError: 0x8024402c
    > 2009-09-08 11:26:19:828 748 9e0 Report WARNING: Reporter failed to upload
    > events with hr = 8024402c.
    >
    >
    > <!--colorc--><!--/colorc-->
     
    Ǝиçεl, Sep 8, 2009
    #2

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