Have Gateway 7320 Laptop with Broadcom 802.11 Network Adapter. When I had Verizon internet installed they installed a Router with cable plug in and I used the laptop in that room. Tech had to leave before installed the wireless adapter setup and told me just plug into the router ( I guess it is called). I did so and it worked fine. But I then wanted it wireless so could use in another room like the Dell laptop he set up with internal adapter. I did not know how to configure it so I took it to PC shop who told me the internal adapter did not work, which I believed for did not know otherwise. In a hurry I bought a D-Link USB adaptor which configured itself and now that works and the Broadcom which I guess is for the router or modem or whatever always shows network adapter unplugged, ikely because it expects it to plugged in with ethernet cable in other room. No real problem with this but how can I be sure the internal Broadcom adapter really does not work and they maybe hoped to sell me a much more expensive that they carried. I do not really know what they did do or should have done but I have used them before and always satisfied and all worked satisfactorily. But I have always been curious why the internal Broadcom did not work and if I should try to configure it myself if I could learn how, and see if it really does not work. When I look at properties it says device is working properly for all 5 checked options in the items box under General tab. Under Wireless Networks tab there is nothing listed and a check is in box "Use Windows to configure my wireless network". I mainly am just confused about this and maybe the internal adapter is not designed for wireless networks or my particular one. Can someone clarify this for me and either assure me that the Broadcom is not supposed to work with my wireless network or if I could or should try to configure it to work if it IS supposed to. It always shows an icon or bars in the tray no matter if "show icon" or "Notify me" boxes are checked or unchecked.It is enabled. All now works but I am still confused about this and I wanted some other opinions if what I said and was told is correct, so I can either try something or feel pleased and can stop worrying over it. Thanks for any help or reassurance..