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Winows explorer crashed in vista ultimate

Discussion in 'Windows Vista' started by Devanshi, Oct 10, 2009.

  1. Devanshi

    Devanshi Guest

    Hi all,

    I get a strange msg when i log into my user account on my current OS
    windows vista ultimate.
    I was trying to install a new theme where i had to replace the existing
    Explorer.exe and shell32 files in the windows folder. Then i restarted
    my pc for the theme to take effect. but it showed a message

    " The ordinal 874 could not be located in the dynamic link library
    SHELL32.dll "

    and then another window popped up saying:

    "WINDOWS EXPLORER HAS STOPPED WORKING
    -->Check for an online solution
    -->close the program
    Details of problem
    "
    Problem Event Name: APPCRASH
    Application Name: Explorer.exe
    Application Version: 6.0.6001.18000
    Application Timestamp: 47918e5d
    Fault Module Name: SHELL32.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000138
    Exception Offset: 00008fc7
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033
    "

    please help me urgently!


    --
    Devanshi
     
    Devanshi, Oct 10, 2009
    #1
  3. Gene E. Bloch

    Gene E. Bloch Guest

    On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Hi all,
    >
    > I get a strange msg when i log into my user account on my current OS
    > windows vista ultimate.
    > I was trying to install a new theme where i had to replace the existing
    > Explorer.exe and shell32 files in the windows folder. Then i restarted
    > my pc for the theme to take effect. but it showed a message
    >
    > " The ordinal 874 could not be located in the dynamic link library
    > SHELL32.dll "
    >
    > and then another window popped up saying:
    >
    > "WINDOWS EXPLORER HAS STOPPED WORKING
    > -->Check for an online solution
    > -->close the program
    > Details of problem
    > "
    > Problem Event Name: APPCRASH
    > Application Name: Explorer.exe
    > Application Version: 6.0.6001.18000
    > Application Timestamp: 47918e5d
    > Fault Module Name: SHELL32.dll
    > Fault Module Version: 6.0.6000.16386
    > Fault Module Timestamp: 4549bdc9
    > Exception Code: c0000138
    > Exception Offset: 00008fc7
    > OS Version: 6.0.6000.2.0.0.256.1
    > Locale ID: 1033
    > "
    >
    > please help me urgently!<!--colorc--><!--/colorc-->

    I don't even know how you could try to do that :)

    I'd suggest that you boot to command prompt (repeatedly press F8 just
    before and during Windows startup and select "boot to command prompt"; you
    will need to use the keyboard, not the mouse.

    When it is booted, run the command "sfc /scannow", without the quotes and
    followed by the enter key. It will take a long time, IIRC, so wait and hope
    for the best.

    --
    Gene E. Bloch letters0x40blochg0x2Ecom
     
    Gene E. Bloch, Oct 10, 2009
    #2
  4. Devanshi

    Devanshi Guest

    Gene E. Bloch;1157334 Wrote: <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:<!--coloro:green--><span style="color:green <!--/coloro--><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > >
    > > > Hi all,
    > > >
    > > > I get a strange msg when i log into my user account on my current OS
    > > > windows vista ultimate.
    > > > I was trying to install a new theme where i had to replace the<!--colorc--><!--/colorc-->
    > > existing<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > Explorer.exe and shell32 files in the windows folder. Then i<!--colorc--><!--/colorc-->
    > > restarted<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    > > > my pc for the theme to take effect. but it showed a message
    > > >
    > > > " The ordinal 874 could not be located in the dynamic link library
    > > > SHELL32.dll "
    > > >
    > > > and then another window popped up saying:
    > > >
    > > > "WINDOWS EXPLORER HAS STOPPED WORKING
    > > > -->Check for an online solution
    > > > -->close the program
    > > > Details of problem
    > > > "
    > > > Problem Event Name: APPCRASH
    > > > Application Name: Explorer.exe
    > > > Application Version: 6.0.6001.18000
    > > > Application Timestamp: 47918e5d
    > > > Fault Module Name: SHELL32.dll
    > > > Fault Module Version: 6.0.6000.16386
    > > > Fault Module Timestamp: 4549bdc9
    > > > Exception Code: c0000138
    > > > Exception Offset: 00008fc7
    > > > OS Version: 6.0.6000.2.0.0.256.1
    > > > Locale ID: 1033
    > > > "
    > > >
    > > > please help me urgently! > > <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
    >
    > I don't even know how you could try to do that :)
    >
    > I'd suggest that you boot to command prompt (repeatedly press F8 just
    > before and during Windows startup and select "boot to command
    > prompt"; you
    > will need to use the keyboard, not the mouse.
    >
    > When it is booted, run the command "sfc /scannow", without the quotes
    > and
    > followed by the enter key. It will take a long time, IIRC, so wait
    > and hope
    > for the best.
    >
    > --
    > Gene E. Bloch letters0x40blochg0x2Ecom<!--colorc--><!--/colorc-->


    Thanks for replying,
    I tried to fix it until six in the morn! All this i was doing using the
    task manager and used 'new task-->browse' to go through different files
    and folders. I was even able to access internet without the explorer.
    [​IMG] During this fixing session somewhere i had cleaned my c drive
    using cleanmgr.exe and then created a task cleanmgr. I had also used
    trial version of registry booster to fix 15 of my registry problems. The
    next day i just logged in safe mode and opened the 'properties' of
    explorer.exe (the copy which i got along with the theme) and restored it
    back to previous session (one day prior to app crash)...
    then i went in task manager --> new task--> opened the restored
    explorer.exe to find my windows explorer back on the screen. Then i
    replaced this restored version of explorer.exe in the windows folder.
    since then the start up is normal. I did not get the "missing ordinal"
    message too.

    So dont know what exactly worked:
    ShellExView (used to disable non MS components)
    registry booster
    cleanmgr.exe
    previous session of explorer.exe

    but something miraculously recovered my pc...lolz :roflmao:


    --
    Devanshi
     
    Devanshi, Oct 11, 2009
    #3
  5. Gene E. Bloch

    Gene E. Bloch Guest

    On Sun, 11 Oct 2009 10:32:37 -0500, Devanshi wrote:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Gene E. Bloch;1157334 Wrote: <!--coloro:green--><span style="color:green <!--/coloro-->
    >> On Sat, 10 Oct 2009 15:55:38 -0500, Devanshi wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> > >
    >>> > Hi all,
    >>> >
    >>> > I get a strange msg when i log into my user account on my current OS
    >>> > windows vista ultimate.
    >>> > I was trying to install a new theme where i had to replace the
    >>> existing
    >>> > Explorer.exe and shell32 files in the windows folder. Then i
    >>> restarted
    >>> > my pc for the theme to take effect. but it showed a message
    >>> >
    >>> > " The ordinal 874 could not be located in the dynamic link library
    >>> > SHELL32.dll "
    >>> >
    >>> > and then another window popped up saying:
    >>> >
    >>> > "WINDOWS EXPLORER HAS STOPPED WORKING
    >>> > -->Check for an online solution
    >>> > -->close the program
    >>> > Details of problem
    >>> > "
    >>> > Problem Event Name: APPCRASH
    >>> > Application Name: Explorer.exe
    >>> > Application Version: 6.0.6001.18000
    >>> > Application Timestamp: 47918e5d
    >>> > Fault Module Name: SHELL32.dll
    >>> > Fault Module Version: 6.0.6000.16386
    >>> > Fault Module Timestamp: 4549bdc9
    >>> > Exception Code: c0000138
    >>> > Exception Offset: 00008fc7
    >>> > OS Version: 6.0.6000.2.0.0.256.1
    >>> > Locale ID: 1033
    >>> > "
    >>> >
    >>> > please help me urgently! > > <!--colorc--><!--/colorc-->
    >>
    >> I don't even know how you could try to do that :)
    >>
    >> I'd suggest that you boot to command prompt (repeatedly press F8 just
    >> before and during Windows startup and select "boot to command
    >> prompt"; you
    >> will need to use the keyboard, not the mouse.
    >>
    >> When it is booted, run the command "sfc /scannow", without the quotes
    >> and
    >> followed by the enter key. It will take a long time, IIRC, so wait
    >> and hope
    >> for the best.
    >>
    >> --
    >> Gene E. Bloch letters0x40blochg0x2Ecom<!--colorc--><!--/colorc-->
    >
    >
    > Thanks for replying,
    > I tried to fix it until six in the morn! All this i was doing using the
    > task manager and used 'new task-->browse' to go through different files
    > and folders. I was even able to access internet without the explorer.
    >[​IMG] During this fixing session somewhere i had cleaned my c drive
    > using cleanmgr.exe and then created a task cleanmgr. I had also used
    > trial version of registry booster to fix 15 of my registry problems. The
    > next day i just logged in safe mode and opened the 'properties' of
    > explorer.exe (the copy which i got along with the theme) and restored it
    > back to previous session (one day prior to app crash)...
    > then i went in task manager --> new task--> opened the restored
    > explorer.exe to find my windows explorer back on the screen. Then i
    > replaced this restored version of explorer.exe in the windows folder.
    > since then the start up is normal. I did not get the "missing ordinal"
    > message too.
    >
    > So dont know what exactly worked:
    > ShellExView (used to disable non MS components)
    > registry booster
    > cleanmgr.exe
    > previous session of explorer.exe
    >
    > but something miraculously recovered my pc...lolz :roflmao:<!--colorc--><!--/colorc-->

    Well, I would say it was pure blind luck. You seem to have messed around a
    lot, so I'd say you're lucky you could recover.

    I wouldn't trust anything that provides its own explorers without lots of
    assurances from knowledgeable people, and I wouldn't trust any third party
    cleanup or registry software...

    --
    Gene E. Bloch letters0x40blochg0x2Ecom
     
    Gene E. Bloch, Oct 12, 2009
    #4

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