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Windows systemprofile documents is unavailable

Discussion in 'Windows 10' started by Raye172, Apr 9, 2019.

  1. Raye172

    Raye172

    Joined:
    Apr 9, 2019
    Messages:
    1
    Operating System:
    Windows 10
    Hi, when i go to open file explorer, it comes up with

    C:/WINDOWS/system32/config/systemprofile/Documents is unavailable.

    I have done a full reset of my laptop (Acer Aspire R3), and it was only after that was done that the documents couldn't be accessed.
    any help on how to resolve this issue would be appreciated, as I am unable to download anything as well.
     
  2. IJAC

    IJAC Moderator Moderator

    Joined:
    May 8, 2017
    Messages:
    148
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    You could try this
    a. Click on start and in the start search bar type cmd, right click on the command prompt icon in the programs area and then click on run as administrator.

    b. At the command prompt type sfc /scannow and then press enter.
     
  3. starbuck

    starbuck Administrator - Malware Removal Specialist Administrator

    Joined:
    Sep 26, 2009
    Messages:
    3,463
    Location:
    Midlands, UK
    Operating System:
    Windows 10
    CPU:
    AMD Athlon II x2 250 Processor 3.00GHz
    Memory:
    8gb DDR3
    Hard Drive:
    500gb SATA
    Graphics Card:
    ASUS GeForce GTX 960 2gb
    Power Supply:
    650w PowerCool X-Viper
    Hi Raye172,

    Another way to fix this is to...
    Click on File Explorer on the Taskbar.

    tdoc.png

    Then Right click on your Document folder (on the left hand side ) and select Properties from the list.

    tdoc.png tdoc2.png

    On the Properties screen, select the Location tab.

    tdoc3.PNG

    it should read C:\Users\your profile name\Documents

    If it doesn't...... you can either type in the correct path or just click on Restore Default.
    Click OK and then restart your system.
     
    allheart55 (Cindy E) and Tony D like this.

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