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[Solved] Windows 8.1 Update Failed

Discussion in 'Windows 8' started by Plastic Nev, Apr 30, 2014.

  1. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    This is a moved thread regarding a question from Joelle about the April 8th update to Windows 8.1

    Hi Joelle, do you have the Windows Updates set to automatic? If so it should already be on your computer as Microsoft released it as a part of the usual security and other updates on April 8th as far as I know.

    Nev.

    Edited for reasons of clarity.
     
    Last edited: May 1, 2014
  2. joelle

    joelle Registered Members

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    Hi Nev, yes I do and I have just had a look ad t seems that all the updates for 8.1 failed, I can copy and paste the dates etc if that will help, there are a lot of failed updates there.
     
  3. Plastic Nev

    Plastic Nev SUPER MODERATOR IN MEMORY

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    Hi Joelle, can you start a new thread about this please as this might be missed by those who know more about Windows 8 and 8.1, as they may know of a fix that I don't.

    Nev.
     
  4. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Good idea Nev. I moved the relevant posts to a new thread.
     
  5. joelle

    joelle Registered Members

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    I have windows 8.1 and saw that there is an update for this. I have automatic updates set on my laptop but when I checked to see if I had received this updates I found that I have one or two updates that have failed.
    Is here a way I can check to see if I have the neccessary updates for 8.1 on my laptop please?
     
  6. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    Hi Joelle,

    Can you right click on the failed updates and select View Details and tell us what they say?
     
  7. joelle

    joelle Registered Members

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    Thank you Cindy, yes I will do that this afternoon, thank you for your reply
     
  8. joelle

    joelle Registered Members

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    I have just gone back in the history and see that the windows 8'1 that failed succeeded later I post them here. I'm sorry if I have wasted your time

    Windows 8.1 Update for x64-based Systems (KB2919355)
    Installation date: ‎21/‎04/‎2014 10:41
    Installation status: Succeeded
    Update type: Important
    Windows 8.1 Update is a cumulative set of security updates, critical updates and updates. You must install Windows 8.1 Update to ensure that your computer can continue to receive future Windows Updates, including security updates. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    http://support.microsoft.com/kb/2919355
    Help and Support:
    http://support.microsoft.com
    Update for Windows 8.1 for x64-based Systems (KB2933809)
    Installation date: ‎20/‎04/‎2014 17:19
    Installation status: Succeeded
    Update type: Recommended
    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    http://support.microsoft.com/kb/2933809
    Help and Support:
    http://support.microsoft.com
    Windows 8.1 Update for x64-based Systems (KB2919355)
    Installation date: ‎20/‎04/‎2014 14:53
    Installation status: Failed
    Error details: Code 80246007
    Update type: Important
    Windows 8.1 Update is a cumulative set of security updates, critical updates and updates. You must install Windows 8.1 Update to ensure that your computer can continue to receive future Windows Updates, including security updates. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    http://support.microsoft.com/kb/2919355
    Help and Support:
    http://support.microsoft.com
    Definition Update for Windows Defender - KB2267602 (Definition 1.173.138.0)
    Installation date: ‎19/‎04/‎2014 19:55
    Installation status: Failed
    Error details: Code 80004004
    Update type: Important
    Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
    More information:
    http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx
    Help and Support:
    http://go.microsoft.com/fwlink/?LinkId=52661
    Security Update for Internet Explorer 11 for Windows 8.1 for x64-based Systems (KB2936068)
    Installation date: ‎10/‎04/‎2014 11:06
    Installation status: Succeeded
    Update type: Important
    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
    More information:
    http://support.microsoft.com/kb/2936068
    Help and Support:
    http://support.microsoft.com
    Update for Windows 8.1 for x64-based Systems (KB2939087)
    Installation date: ‎10/‎04/‎2014 11:06
    Installation status: Succeeded
    Update type: Important
    Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
    More information:
    http://support.microsoft.com/kb/2939087
    Help and Support:
    http://support.microsoft.com
     
  9. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    No worries Joelle. You haven't wasted anyone's time, don't ever feel that way.

    We are here to help. Glad you've gotten it sorted out. Any questions, don't hesitate to ask.
     
  10. joelle

    joelle Registered Members

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    Thank you again
     
  11. allheart55 (Cindy E)

    allheart55 (Cindy E) Administrator Administrator

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    No problem Joelle, anytime. :biggrin:
     

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