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Win 7 laptop issues

Discussion in 'Windows 7' started by TIm Hawins, Jun 17, 2020.

  1. TIm Hawins

    TIm Hawins

    Joined:
    Jun 17, 2020
    Messages:
    3
    Operating System:
    Windows 7
    Hi

    I have an Core I5 laptop with ssd drive -- been playing up recently and getting worse
    Initial problem - refused to install Chrome
    - now often crashes and is not letting me install any new programs -
    -Suspect it might be the disk -- happy to replace disk and do a win10 upgrade but want to make sure not anything else
    Done windows disk check - not changed anything or reported errors ??
     
  2. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
    May 8, 2017
    Messages:
    727
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
  3. Tony D

    Tony D Administrator Administrator

    Joined:
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    Location:
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    Operating System:
    Windows XP Professional
    Hello and welcome Tim. Let us know how the SFC works out for you.

    I'll add to IJAC's post that I'd like you to try booting to Safe Mode with networking to try installing Chrome again. You'll probably need an Ethernet connection to your router because the wireless connection may not work in Safe Mode.
     
  4. Rustys

    Rustys Registered Members

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    Computer Brand or Motherboard:
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    Intel (R) PXA250
    Memory:
    64 MB RAM 48 MB ROM
    Hard Drive:
    Yes
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    Since you are having issues with the drive would suggest that you back up you data (documents, pictures ETC) before it becomes unassailable.
     
    Seth Anthony likes this.
  5. Seth Anthony

    Seth Anthony Registered Members

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    It's extraordinarily rare for a SSD to fail before the computer in of itself fails (like the motherboard).

    How old is the SSD and who manufactures it? See if the manufacturer has their own SSD diagnostics, or see here:

    https://www.neowin.net/news/crystaldiskinfo-821/
     
  6. plodr

    plodr CHF Advisor CHF Advisers

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    Operating System:
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    My thought is that there might not be enough room on the ssd for the installation.
    What size is the ssd and how much free space is left?
     
    Rustys likes this.
  7. TIm Hawins

    TIm Hawins

    Joined:
    Jun 17, 2020
    Messages:
    3
    Operating System:
    Windows 7
    Hi All

    Thanks for the suggestions -- issue was the SDD - windows installation -- replaced the drive and installed fresh win10 and now working like a dream

    many thanks -- managed to backup all the important files.
     
  8. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
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    Messages:
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    Location:
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    Operating System:
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    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    That is good news glad you got it up and running. Thanks for the update.
     
  9. Tony D

    Tony D Administrator Administrator

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    Location:
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    Operating System:
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    If you installed a fresh copy of Windows, that doesn't mean the SSD was bad. You swapped out two pieces of the equation - the SSD and the Windows installation. My hunch is that Windows was messed up. A fresh Windows install would have fixed that. SSDs typically work or don't.
     
    Seth Anthony and Rustys like this.
: Suspect disk

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