Wifi disconnects or is not available

Sometimes, using my notebook, my wifi connection at home disconnects and when I look for available networks I can see my SSID (and others), but for mine with the mention "no internet available". Nevertheless I can connect with my smartphone, so it must not be an issue with the ISP. After unplugging and plugging the modem the notebook usually connects, but not always for long.

I have run windows troubleshooter, with no result, disabled and enabled the network adaptor, I tried to update the drivers but windows says the ones now are the best ones.

Asus says that it sold the PC to work with windows 8, so now that I updated it to windows 10 they can do nothing, no responsibility on their side.

The problem started months after I updated to windows 10.

I am not rolling back to windows 8.1, before that I would buy an ethernet cable, which I do not have now.


What should I do?

 

Yes, it is the same notebook.
The info in Device Manager is:
Qualcomm Atheros AR9485 Wireless Network Adapter

Location: PCI bus 2, device 0, function 0

Driver Provider: Qualcomm Atheros

Drive Date 27/02/2016

Driver version: 3.0.2.201

Digital Signer: Microsoft Windows

Athw8x.sys vwifibus.sys

File version 3.0.2.201

In tab events, 31/08/2016:

“Device PCI\VEN_168C&DEV_0032&SUBSYS_662711AD&REV_01\4&add75c4&0&00E1 requires further installation.”

 

I just did that again and got the message I already got the best one for my device
The problem appeared like in February and I have not done much about it sofar because is intermitent, happens mostly at weekends, but then I can also connect always with my smartphone and the download speed reads 28 Mbps, which is the normal one.
in this onedrive folder I have more info:
https://1drv.ms/f/s!AqEOE5Cc363FgQdy_VGw2_y5OhJ1

 

Have you tried connecting via Ethernet cable yet?

How is the connection after doing what Tony has suggested.

Is there any configuration setting that have been done to or for the WiFi?

You can also remove the reference from the list of WiFi you have connected to then reconnect to your network and see if that helps.

 

Hi,
I have further researched the web and many people have the exactly the same problem with exactly the same wi-fi adapter and driver and windows 10 last update. No fix seems to work, no newer driver.
Apparently only hopes: a microsoft update, usb wifi adapter really compatible or the old cable.

 

I have attached a file that you will need to download to your desktop and unzip it.
Right click on the Network Test.exe and select Run as Administrator
If the UAC come up click Yes
Once the program has finished it will create a file called NetworkResults.txt
Copy the information form that file and Paste into your next post.

 

A) with regard to the driver, I note:
1) on this site there is a newer driver for my WIFI adapter, v10.0.0.341 released 2016-05-20. I have downloaded this one
2) this is an unofficial website, I can really trust it?, is not there an official site with this driver?
3) the driver has 6 files with extensions .cat, .inf or .sys. How do I install them (I am just used to installing by clicking on an exe file)

B) Network Test.exe. I have downloaded the file I will run it next time my SSID shows with "no internet connection" or just does not even show anymore for the PC (but works for the smartphone).

 

If you could run the Network Test.exe while you have a connection so I can have a comparison to for a base would help too.

 

ok both, it is random, it can be 2 hours or 2 days. I fear that I can get the 2 tonight.

 

Mcfee & Avast put your file in quarantine, they do not let it run indicating that it contains a variety of virus Artemis.
Is there any other test that I can run safely which can be useful?

 

no way, I download at the office so mcafee checks and copy the file to my pc at home so avast checks again . both quarantined the file.
so I would run another test but not this one

 

Will have to look into that since I wrote the file as a batch and converted it to an executable. It may be the way I have converted it yet thanks for letting me know.

Will attach the batch file try that and see how that works. If the same issue come up please let me know.

 

I am done that, and reset network connections and troubleshoot this connection .... and similar and nothing helps.
I do think that it is a drive issue and only way forward is either to accept being randomly a couple of hours without internet or get a ethernet cable.
Still I will try your batch file on Monday night