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Weird crashes

Discussion in 'BSOD, App Crashes and Hangs' started by Killerpk, Apr 27, 2017.

  1. Killerpk

    Killerpk

    Joined:
    Apr 27, 2017
    Messages:
    4
    Operating System:
    Windows 10
    Hey guys, I'm new to the forums, but I figured, hey might as well give it a shot.

    So the 2 issues that I'm having is that, sometimes my computer just freezes and the there's this weird pink line screen that appears, followed by my PC turning off.

    The second issue that I'm having is that sometimes my colors just go crazy such as the this picture. http://imgur.com/a/ozY8S.

    Any ideas what it may be?

    EDIT: Just to throw in a bit more info: It doesn't seem to happen at specific time. Sometimes it happens on boot, sometimes it happens a little later on.


    Specs:
    Processor: I5 -3350P
    Ram : 16G
    GFX: Radeon RX 480
    Motherboard : GA-B75M-D3H
    Windows 10


    I've changed pretty much everything but the mother board and the processor.

    Thanks for the replies!
     
    Last edited: Apr 27, 2017
  2. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
    May 3, 2009
    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Hi and welcome to Computer Help Forums.
    Sometimes this issue can take a while to nail down.
    Usually this problem is caused by faulty connections, faulty cabling, a bad video driver, or failing hardware, or possibly overheating.
    Any warning icons in Device manager?

    What size and how old is the Power Supply?

    When did this issue first occur? After a change of anything?

    What are your System Temps near to freezing and shut down?

    Try one stick of Ram at a time.

    Switch to onboard Graphics.

    Check your monitor cable is nice and tight, and no bent pins.

    Also try another monitor if possible.

    All these questions need to be answered so we can help you.

    Download Free "SPECCY" so we can get accurate system information.

    https://www.piriform.com/speccy/download
     
  3. Killerpk

    Killerpk

    Joined:
    Apr 27, 2017
    Messages:
    4
    Operating System:
    Windows 10
    Hello, and thanks for the quick reply.

    I'll first start off with the speccy results:
    Operating System
    Windows 10 Home 64-bit
    CPU
    Intel Core i5 3350P @ 3.10GHz 39 °C
    Ivy Bridge 22nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
    Motherboard
    Gigabyte Technology Co. Ltd. B75M-D3H (Intel Core i5-3350P CPU @ 3.10GHz) 28 °C
    Graphics
    G195W (1440x900@60Hz)
    8192MB ATI Radeon RX 480 Graphics (XFX Pine Group) 57 °C
    Storage
    931GB Seagate ST1000DM003-1SB10C (SATA) 33 °C
    931GB Western Digital WDC WD10EZEX-60ZF5A0 (SATA) 30 °C
    28GB Kingston DataTraveler 3.0 USB Device (USB)
    Optical Drives
    HL-DT-ST DVDRAM GH24NS95
    Audio
    Realtek High Definition Audio


    The power supply is roughly 1-2 months old and is a 650W gold cert power supply.

    In terms of when the first time it happened, I'm honestly not too certain. There was some issues with my pc before swapping out my GFX card ( which is why i swapped it out), but since reformatting my computer it seems to have worsened. Before the text would fade but I would still be able to see things, whereas now everything just kind of disappears.

    In terms of temperatures, that I'm not 100% sure as it's hard to verify when the pc is about to close or freeze up, but I'll def keep an eye on that.

    And as for the other suggestions, I'll try those as well. :p

    Thanks a lot!
     
  4. DSTM (Dougie)

    DSTM (Dougie) Registered Members

    Joined:
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    Messages:
    8,270
    Location:
    SYDNEY AUSTRALIA
    Operating System:
    Windows 7
    Graphics card seems to be running quite warm for idle. 57c

    My card runs at 32c in comparison.

    Are you a gamer?

    I would get more air to the Graphics card for a start.

    Do the GPU fan look to be spinning fast enough? Does the fan get loud at times?

    Who built this computer?

    If the prob there before, I would be checking the CPU pins with a magnifying glass, both directions looking for bent pins.

    Is there enough Heatsink paste been applied?

    Sorry about all the questions as we need this information.
     
    Bill likes this.
  5. Killerpk

    Killerpk

    Joined:
    Apr 27, 2017
    Messages:
    4
    Operating System:
    Windows 10
    No need to apologize for all the questions haha it's all to help me out ;).

    In terms of the heat on the gfx card, I had just finished playing a few games of league of legends, which is why it might've been a little hotter. All the fans seem to be spinning well though.

    and in terms of the build, it was a pre-built IBUYPOWER pc that I got roughly 5-6 years ago that I've gradually been adding stuff too. The 2 main pieces that I haven't changed is the CPU and motherboard. So I'll also check the pins and all that. My first assumptions was either motherboard or CPU, but CPU is the more expensive part, so if it was something smaller then I rather fix that for the moment.

    The problem has been there for a while, but has gradually been getting worse and worse.

    Thanks again for the quick replies! :)

    Edit: My card is currently sitting at 42C idle
     
  6. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Operating System:
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    CPU's very seldom give problems.

    Mostly customers let them overheat, or bend a couple of pins not installing properly.

    When you remove the heatsink and wipe off the paste, look for heat marks on the back of the processor.

    You will need fresh Heatsink Paste.

    Are you running aftermarket Air or Water Cooling?

    Again check Device Manager, if you haven't already.

    Extra cooling is a must for playing games.

    Presume it's not O/Clocked.

    Have to go out now. Back later.:)
     
  7. Killerpk

    Killerpk

    Joined:
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    Messages:
    4
    Operating System:
    Windows 10
    I haven't touched the cpu, so hopefully it was installed properly, haha.

    But in terms of cooling, yes the computer came with liquid cooling for my cpu :3

    I have also checked device manager, but there are no warning signs. It seems to be going okay for now, so hopefully it'll stay :p
     
  8. Seth Anthony

    Seth Anthony Registered Members

    Joined:
    Mar 31, 2017
    Messages:
    1,444
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    Altaire 8800
    CPU:
    Modified Texas Instruments calculator
    Memory:
    2 transistor tubes
    Hard Drive:
    pen and paper
    Graphics Card:
    TV ready
    Power Supply:
    Mouse on a wheel
    Hi Killerpk.

    Dougie gave you some very good advice, so I just wanted to point out 2 things.

    1) Dougie mentioned removing your video card and trying the onboard video. You mentioned that you had previous issues and changed the card, but didn't mention if the issues were the same as you're having now. Without knowing that, and wanting to rule out a possible port problem, it would be a good idea to go ahead and remove the card and try onboard video.

    2) The image seems to show an image that is similar to bad memory (either memory on the mobo or on the video card). After trying onboard, I would pursue a mobo memory issue as Dougie mentioned.

    If all that doesn't help, at least the issue is then narrowed down to the cpu (check temps too) or mobo, as the case itself doesn't have any components to think about:)
     
  9. Tony D

    Tony D Administrator Administrator

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    Operating System:
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    My bet is on memory.
     
  10. DSTM (Dougie)

    DSTM (Dougie) Registered Members

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    Quite possible,Tony.

    Over clocking/Under volting, can give these same symptoms, as well.

    I would still like to see the 12v rail readings, regardless of the age of the PSU.

    I have had PSU's dead, out of the box.

    Some feed back from the originator of the Thread would be helpful, at this time.
     

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