I'm on Windows 7 and using the latest Firefox. Yes, I'm full aware I shouldn't still be using W7. I'm getting a message which prevent me logging into my Outlook ...live.co.uk email account. But unlike the usual scam this is not an email within the account, with a link for resetting, it's actually stopping me from logging in until I verify. But here's where things get confusing. On the little pop-up window it states my correct email at the top, then goes on to explain I have to 'fill in the blanks' to verify. The problem here, however, is that the first two characters of the already completed part of my email are wrong. For example. Let's say my email was 'email@example.com' it would say I have to fill in the blanks and shows 'firstname.lastname@example.org' I do have another outlook email, but when I click the option to log in to this, the process is repeated, but for the other email. Any ideas what's going on or how I get back in to my live.co.uk email account? I've done a virus scan but nothing was found. PS. I tried to remove the email tags from the above dummy email address above, but it puts them back in when I click save.