1. Welcome Guest! In order to create a new topic or reply to an existing one, you must register first. It is easy and free. Click here to sign up now!.
    Dismiss Notice

Water-Damaged WD MyBook Studio Edition II Quad Interface 6TB

Discussion in 'Hard Drive - HDD' started by SennaSempre, Jan 25, 2024.

  1. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    Hello, this is my 1st post and the reason why I joined. I have a water-damaged hard drive 6TB that had water on-or-in it for 1 day and then I dried it out. I see no water corrosion damage anywhere on the drive itself or the internal control board in the chassis or housing.

    This hard drive would not power up when plugged into a 15" MacBook Pro but it did when plug into a 27" iMac using the same stock AC adapter. The power status with the 27" iMac has the front light blinking but no spinning of the platters.

    I read that it could be a problem with the control board in the housing unit and to use a SATA-USB connector straight into the computer which I've done to no avail. I've tried this 3.3V pin tape-hack explained in Step 14 here -

    https://www.ifixit.com/Guide/How+to+Shuck+a+WD+Elements+External+Hard+Drive/137646

    ...and still nothing on both drives. I don't know what else I can do which is why I'm asking you. Some extra links to the exact model I have with the online manual and attached photos. Any advice is greatly appreciated, thank you.

    Online Manual - https://www.manua.ls/western-digital/my-book-studio-ii/manual

    https://www.cnet.com/reviews/western-digital-my-book-studio-edition-2-review/

    https://www.anandtech.com/show/4759/western-digital-my-book-studio-edition-ii-6tb-review

    https://www.storagereview.com/review/6tb-western-digital-my-book-studio-edition-ii-review-wdh2q60000

    WD 2TB My Book Studio Edition II Quad Interface 01.jpg WD 2TB My Book Studio Edition II Quad Interface 02.jpg WD 2TB My Book Studio Edition II Quad Interface 03.jpg
     
  2. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Hello and welcome. Thanks for a well scripted post.
    If the drives were still in their enclosure, I can't explain why it would power up on one machine but not the other.

    That would have negated the need for the 3.3V hack. That's because the connector doesn't have the 3.3V rail. It only has the 5V and 12V rails.

    Some thoughts
    1) The first thing you need to do is to get the drives spinning. If both drives don't power up when using a SATA-USB adapter I'd make sure the adapter is good. Try it with a known good drive.
    2) It's unlikely, but possible, that the drives are suffering by stiction. That's where the platters get physically stuck. Hold the drive in your hand and quickly/sharply give it a rotational jerk.
    3) Once you get the platters spinning, if they were in a RAID 0 configuration, you won't be able to recover data. RAID 0 gives you increased performance by striping the data between the two drives. Both drives need to be functional to stitch the data back together.
    Note: RAID 1 provides a mirrored drive. Data is written to both drives simultaneously so that drives mirror each other. Thus, either drive can fail but you'll still have your data.
    4) Hard drives are not totally sealed. They have a small hole which allow for pressure equalization and for a bit of heat venting. Water can get inside the drive. So there may be water damage that you're not seeing right now.
     
  3. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    thanks Tony, some good insight there, yeah the SATA cable works fine, when you say "rotational jerk" do you mean like a flat spin like a frisbee or flipping it over like flipping pancakes?

    on your #3 I don't know if it was a RAID setup but I'm guessing it was because the drive said 6 TB when it showed disk info when it was working, so does that mean they were stitched up?

    and if "Both drives need to be functional to stitch the data back together." then how can "either drive can fail but you'll still have your data." if one of them fails, then they can't co-mingle with each other to work, would that be right?
     
  4. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    By the jerk I mean like a frisbee. You want to try to move the hard drive hardware, but keep the platter stationary. That would 'unstick' the platter.

    If the 2 drives shows up as a 6 TB drive, then the data was being shared between the two. So it was in RAID 0 - high performance but less reliability because if either one failed, you lost your data.

    That's the difference between configuring the drives as RAID 0 or RAID 1.

    In RAID 0 configuration, both drives need to be functional to stitch data back together because each drive has only 'part of the file'. As the data comes in, some of it gets written to one drive and some of it gets written to the other. It occurs simultaneously and neither drive has the entire file. That's how 2 separate 3 TB drives will look like a single 6 TB drive.

    In RAID 1, the drives mirror each other. The same data is written to both drives at the same time. In that configuration, your drive would have shown up as a single 3TB drive. It's like having a built in backup. Well, actually it is a built in backup.

    Here's a couple quotes from one of the reviews you provided
    When it comes to backup drives, RAID 0 is not as reliable as RAID 1 or even a single hard drive. That's because if either of the two drives in a RAID 0 fail, your data is lost.
     
    Last edited: Jan 26, 2024
    IJAC and allheart55 (Cindy E) like this.
  5. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    oh man another variable (RAID 0) that could make this go bad even quicker. okay thanks for your advice, I'll try the simple stiction hack but with my luck I'm not that confident.
     
  6. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    Yeah, we rarely see stiction issues any more. They were pretty common in the late 1980 - 1990’s. I haven’t seen a stiction problem in years.

    My guess is water got into the drives or maybe under the controller boards. You can remove the controller boards and clean with alcohol.
     
  7. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    Upon closer inspection I see that one of these PCB's has a darker discoloration on some of the metal mounting points on the PCB. I took side-by-side pics of them here.

    So I'm guessing that one of these boards had the water affect it more than the other and maybe has shorted out causing this darker burn-looking discoloration, I don't know, just speculating.

    But since this is RAID 0 then I would have to replace this 1 board and reinstall it back into the original chassis and hope it starts up because I won't be able to get the to spin individually because of the RAID 0 configuration.

    But I may need to replace the BIOS chip if the firmware is different. I don't know if it is just a clamp or if that chip is soldered because then I would have to bring the old and new PCB to a shop just to do that. Am I correct in any of this perhaps?

    PCB 01.jpg PCB 02.jpg
     
  8. IJAC

    IJAC Super-Moderator Super Moderators

    Joined:
    May 8, 2017
    Messages:
    887
    Location:
    Here
    Operating System:
    Linux Based
    Computer Brand or Motherboard:
    I have a Asus prime Z270A MB
    CPU:
    Intel i5 Quad core
    Memory:
    Rip Jaw 32 GB
    Hard Drive:
    Samsung Evo 500 GB SS
    Graphics Card:
    Radeon R7 260X/360
    Power Supply:
    750 Watt Corsair
    From what I understand to replace the board it has to be a exact match. Yes the firmware could be different I am not sure if you can change the chips.
     
    allheart55 (Cindy E) likes this.
  9. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    So I have taken the PCB off the drive casing and the other side looks good besides in 1 spot which I have circled. Not sure what those metal contacts are for?, but they are the only area that looks darkened or burnt or corroded besides the screw mounts.

    The other dark areas you may see in the pic aren't actually there its only the shadow from a desk lamp to my top right. When I hit it with my flashlight they aren't there. Nothing is wet, but I'm thinking of soft cleaning the darkened metal areas with a new toothbrush and 90% isopropyl alcohol if that may do something. Or maybe the whole board as a 2nd attempt if it doesn't work.
     

    Attached Files:

  10. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    It's winter in my area of the world and humidity is low. Low humidity creates a potential for electro static discharge (ESD). If you're not familiar with the precautions to prevent ESD, I recommend wearing a wrist strap.

    What you have circled doesn't bother me. It can't hurt to use some 90% on the board. It may be the lighting but the pins on the bottom side of the 3 ICs look like there's crud between them. If indeed there is dirt between the pins, use the 90% to clean that out.
     
  11. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    hello, I don't know what "3 ICs" are? could you circle them on that jpeg I sent earlier? I would appreciate it, thank you :)
     
  12. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    No, I can't circle them. There are three of them on the board. They are black and square or rectangular, about 3/4" on each side. They have many pins protruding from each of their 4 sides.
     
    allheart55 (Cindy E) and IJAC like this.
  13. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    If I bought a SATA Hot-Swap Docking Station (if they come set up for RAID 0 drives, I don't know?) would the drives sync up and work or would they not because the RAID configuration may be stored in the PCB of the old housing - the WD MyBook Studio Edition II housing that it came with?

    Also if I bought a new-used My Book Studio Edition II only to use the housing and pull out the new drives and replace them with my old drives...

    I was told that I don’t want to install them into another My Book Studio Edition II chassis only for the new housing PCB to detect that there was a change of drives and that new housing PCB will “helpfully” wipe the partition information so I can use them as empties, loosing all of my data.

    Would either or both of these 2 statements be true? Anyone have any experience with these particular RAID 0 setup WD Green Caviar drives?
     
  14. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    At this point, the drives are not working. We don't know if the enclosure is working.
     
    IJAC and allheart55 (Cindy E) like this.
  15. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    After reading alot of stuff and watching lots of YouTube videos these past few days, I'm thinking that this is a burnt out voltage diode on the either the PCB attached to the external drive casing or the PCB in the housing enclosure itself or both because this was a water-damaged short somewhere on the logic board. My 2 possible approaches here are...

    1) buy another exact sister model; housing, drives the whole package, and swap the BIOS ROM chips from the old PCB's on the drive casings to the new drives' PCB's and mount those new boards onto the old recovery drives. BUT will that work or do I have to do the same swap with the RAID Controller chip on the PCB in the housing enclosure from the old PCB to the new PCB as well?

    2) or still do as I explained above but use an aftermarket dual SATA RAID docking station. BUT will that work or do I have to have the WD RAID Controller from the PCB in the housing enclosure for the 2 drives (was set up as RAID 0 by default) to co-mingle with each other to access the data? If it doesn't work then I am forced to do the 1st scenario just to use the WD housing and it's PCB.
     
  16. Tony D

    Tony D Administrator Administrator

    Joined:
    Sep 25, 2009
    Messages:
    5,062
    Location:
    SE Pennsylvania, USA
    Operating System:
    Windows XP Professional
    If you can't get the drives spinning, nothing else wil help. You can send the pair of drives to a data restoration service.
     
    IJAC likes this.
  17. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    I don't have a spare $1 or $2 or $3k large to drop on a professional data recovery shop, I don't have that kind of money. So if I can troubleshoot it myself and figure it out maybe I can either fix it myself or pars out parts to regular computer shop to do a simple BIOS chip swap and that could possibly fix it. I won't know that unless I try it.

    The last thing that I would want to do is send off both drives to a specialist data shop whereby all they do is the same exact thing as said above, just changing a PCB board yet telling me that they need to do an arm-head replacement and charge me $2 grand for it while they won't even do that task anyways.

    I'm sure there has been many situations like that; a shop lying to its customer saying they need to do all this extra work just to run up the bill like an auto mechanic or carpenter would. It's a business after all, I can't be naive about their possible honesty or not.

    Therefore I have to expend all possible scenarios myself with the PCB's and a small local repair shop before even considering to drop the many thou for what I would know at that point would definitely be needed once all the PCB possibilities have been tried and checked off the list.

    I hope that makes tremendous sense? Who wants to pay a pro data recovery shop $3,000 to just replace a BIOS chip on a PCB right.
     
  18. SennaSempre

    SennaSempre Registered Members

    Joined:
    Jan 25, 2024
    Messages:
    10
    Operating System:
    Windows 10
    I have been watching YouTube videos comparing the DD Command and DMDE since its a good way to get a visual on their completed steps before I start and come to those steps.

    Both approaches seem quite easy to do even for a novice like myself but the DMDE GUI does make things more simplified and explanatory. It's actually quite a powerful program.

    Right now I'm testing out these 2 approaches using smaller, mostly empty other SSD's before I start my real recovery. I'm using 2 SSD 480 GB for this bench test.

    I also have re-purchased the exact same model WD MyBook Studio II but with 4 TB in size (mine is 6 TB) and that is still in RAID 0 by default. (Could be used for PCB swap and BIOS ROM soldering swap if I need to)

    Testing SSD source drive holds only an OSX op system at 18 GB and no other personal files. SSD destination drive is empty, and the write speed is 1% per minute so it's going to take 1 hr and 30 min to complete.

    When creating a disk image or cloning it, both DD Command and DMDE wants to use the whole destination disk space. (Side Note: my recovery 6 TB RAID 0 drives have 3 to 4 TB of used data on them)

    My question is: the full 3 TB Disk 1 recovery drive will be cloned to the new 4 TB Raid 0 enclosure. Then how will I be able to clone the 2nd 3 TB Disk 2 recovery drive without overwriting the first 3 TB Disk 1 recovery drive as the disk image/clone method wants to use the whole destination disk?

    And if I split the new WD MyBook into 2 partitions (to not overwrite the 2nd disk image over the 1st one) then how would I be able to link up those 2 partitions in RAID 0 if it's no longer 1 drive and now 2 separate drives?

    Update: I just completed a test run on the 2 SSD 500 GB's and it took 2 full hours to copy sectors to the destination drive which shows nothing copied, no change in disk info or in disk utility, how can that be?
     

Share This Page