Vista x64 Update Error: 80070424

Suddenly this error started to show up when I am trying to use windows
update. I didn't install anything before it happened.
I tried to search for it, but solutions to restart service, or

net stop wuauserv
regsvr32.exe wuapi.dll
regsvr32.exe wups.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wucltui.dll
regsvr32.exe MSXML3.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
net start wuauserv

don't solve my problem.

Please help.

 

Untit1ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Suddenly this error started to show up when I am trying to use
> windows update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.<!--colorc--><!--/colorc-->

Doubt the 32-bit solution would work.

Download/run this:


Also...

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware


MalwareBytes


After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:


Reboot.

Try again.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

0x80070424

-2147023836

ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.

80070424 usually means that the BITS service (required by Windows Update) is
not running.

Suggest you run the BITS Repair Tool to see if that helps resolve the issue
after installing the update for it:
<http://support.microsoft.com/kb/940520>
-=-



Ǝиçεl
©¿©¬
-=-

"Untit1ed" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Suddenly this error started to show up when I am trying to use windows
> update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.
>
> Please help.<!--colorc--><!--/colorc-->

 

I already tried that tool. It said there is nothing to fix. My service is
running. Even if I go to "Restore Hidden Updates" section I can download
older updates that I canceled before, but it won't install anything because
of that error.

"Ǝиçεl" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> 0x80070424
>
> -2147023836
>
> ERROR_SERVICE_DOES_NOT_EXIST BITS service is deleted.
>
> 80070424 usually means that the BITS service (required by Windows Update) is
> not running.
>
> Suggest you run the BITS Repair Tool to see if that helps resolve the issue
> after installing the update for it:
> <http://support.microsoft.com/kb/940520>
> -=-
>
>
>
> Ǝиçεl
> ©¿©¬
> -=-
>
> "Untit1ed" wrote:
> <!--coloro:green--><span style="color:green <!--/coloro-->
> > Suddenly this error started to show up when I am trying to use windows
> > update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
> >
> > Please help.<!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

 

There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support to deal
with malware infections such as viruses, spyware (including unwanted
software), and adware.


Otherwise...

1. See if you can download/run the MSRT manually:


NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:


2b. Vista or Win7=> Run this scan instead:


3. Run a /thorough/ check for hijackware, including posting requested logs
in an appropriate forum, not here.

Checking for/Help with Hijackware:
•

•
•
•
•

**Chances are you will need to seek expert assistance in
,
,
,
,
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Untit1ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Suddenly this error started to show up when I am trying to use windows
> update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.
>
> Please help. <!--colorc--><!--/colorc-->

 

Thanks, but it didn't help.

"Shenan Stanley" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Untit1ed wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.<!--colorc--><!--/colorc-->
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
>
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
>
>
> MalwareBytes
>
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
>
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
>
>
>
> .
> <!--colorc--><!--/colorc-->

 

Thanks, but it doesn't help.

"Shenan Stanley" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Untit1ed wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.<!--colorc--><!--/colorc-->
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
>
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
>
>
> MalwareBytes
>
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
>
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
>
>
>
> .
> <!--colorc--><!--/colorc-->

 

I have antivirus, hardware firewall, windows firewall, IDS and my computer
wasn't used for any web surfing besides web-mail. It was mainly used for
games. So I am pretty sure no attack or malware caused that problem.

"PA Bear [MS MVP]" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> There is a very good chance that you are seeing the effects of a hijackware
> infection!
>
> NB: If you had no anti-virus application installed or the subscription had
> expired *when the machine first got infected* and/or your subscription has
> since expired and/or the machine's not been kept fully-patched at Windows
> Update, don't waste your time with any of the below: Format & reinstall
> Windows. A Repair Install will NOT help!
>
> Microsoft PCSafety provides home users (only) with no-charge support to deal
> with malware infections such as viruses, spyware (including unwanted
> software), and adware.
>
>
> Otherwise...
>
> 1. See if you can download/run the MSRT manually:
>
>
> NB: Run the FULL scan, not the QUICK scan! You may need to download the
> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
> machine and rename it to SCAN.EXE before running it.
>
> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
> in Safe Mode with Networking, if need be:
>
>
> 2b. Vista or Win7=> Run this scan instead:
>
>
> 3. Run a /thorough/ check for hijackware, including posting requested logs
> in an appropriate forum, not here.
>
> Checking for/Help with Hijackware:
> •
>
> •
> •
> •
> •
>
> **Chances are you will need to seek expert assistance in
> ,
> ,
> ,
> ,
> or other appropriate forums.**
>
> If these procedures look too complex - and there is no shame in admitting
> this isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> Untit1ed wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Suddenly this error started to show up when I am trying to use windows
> > update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.
> >
> > Please help. <!--colorc--><!--/colorc-->
>
> .
> <!--colorc--><!--/colorc-->

 

Thanks, but it didn't help.

"Shenan Stanley" wrote:
<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Untit1ed wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
> > Suddenly this error started to show up when I am trying to use
> > windows update. I didn't install anything before it happened.
> > I tried to search for it, but solutions to restart service, or
> >
> > net stop wuauserv
> > regsvr32.exe wuapi.dll
> > regsvr32.exe wups.dll
> > regsvr32.exe wuaueng.dll
> > regsvr32.exe wucltui.dll
> > regsvr32.exe MSXML3.dll
> > regsvr32.exe qmgr.dll
> > regsvr32.exe qmgrprxy.dll
> > net start wuauserv
> >
> > don't solve my problem.<!--colorc--><!--/colorc-->
>
> Doubt the 32-bit solution would work.
>
> Download/run this:
>
>
> Also...
>
> Download, install, run, update and perform a full scan (separately) with the
> following two applications (freeware versions are the ones to use for this):
>
> SuperAntiSpyware
>
>
> MalwareBytes
>
>
> After performing a full scan with one and then the other and removing
> whatever they both find completely, you may uninstall these products,
> if you wish.
>
> Download and run the MSRT manually:
>
>
> Reboot.
>
> Try again.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
>
>
>
> .
> <!--colorc--><!--/colorc-->

 

Thanks, but it didn't help.

 

Untit1ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Suddenly this error started to show up when I am trying to use
> windows update. I didn't install anything before it happened.
> I tried to search for it, but solutions to restart service, or
>
> net stop wuauserv
> regsvr32.exe wuapi.dll
> regsvr32.exe wups.dll
> regsvr32.exe wuaueng.dll
> regsvr32.exe wucltui.dll
> regsvr32.exe MSXML3.dll
> regsvr32.exe qmgr.dll
> regsvr32.exe qmgrprxy.dll
> net start wuauserv
>
> don't solve my problem.<!--colorc--><!--/colorc-->

Shenan Stanley wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Doubt the 32-bit solution would work.
>
> Download/run this:
>
>
> Also...
>
> Download, install, run, update and perform a full scan (separately)
> with the following two applications (freeware versions are the ones
> to use for this):
>
> SuperAntiSpyware
>
>
> MalwareBytes
>
>
> After performing a full scan with one and then the other and
> removing whatever they both find completely, you may uninstall
> these products,
> if you wish.
>
> Download and run the MSRT manually:
>
>
> Reboot.
>
> Try again.<!--colorc--><!--/colorc-->

Untit1ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> Thanks, but it didn't help.<!--colorc--><!--/colorc-->

A single response (not the four you posted) would be fine in the future.
*grin*

My next suggestion for you...

Download and install the following patches:

Description of the Windows Vista and Windows Server 2008 installation
software feature update released April 28, 2009


Given what you have, you will specifically need this version:

Update for Windows Vista for x64-based Systems (KB955430)


And the .NET Framework 3.5 SP1:

Microsoft .NET Framework 3.5 Family Update for Windows Vista x64, and
Windows Server 2008 x64


(Follow the directions given under "Additional Information" - three files in
a specific order.)

Reboot.

Ensure you have the latest version of the "Windows Update Agent"...

How to obtain the latest version of the Windows Update Agent to help manage
updates on a computer


Specifically, given what you have, you will download/install:


Reboot.

Check for any additional updates via the normal method, install the
high-priority/critical ones found - if you can.

Reboot.

If some are still failing, try the following...

Open a command prompt (Run as Administrator) and type in the following
command:

netsh winhttp reset proxy

Reboot.

Try again.

Still failing? Probably should start looking in your WIndowsUpdate.log file
for answers...

How to read the Windowsupdate.log file


You could - if you wish - post the last 50 or so lines of this log file here
for review... Although I suggest you look through it for obvious errors and
the likes first.

After you clear up any issues, reboot.

Check for any additional updates because of what you did above.

Still no good - also provide this information in your response:

- What AntiVirus software are you utilizing? Have you tried disabling it
and trying to get updates?
- What firewall application are you using (or are you using the built-in
Windows Firewall)?
- Are you behind any Internet Proxy server?
- Have you manually (or through any group policies) disabled any
services?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way

 

Make absolutely sure.

Untit1ed wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
> I have antivirus, hardware firewall, windows firewall, IDS and my computer
> wasn't used for any web surfing besides web-mail. It was mainly used for
> games. So I am pretty sure no attack or malware caused that problem.
>
> "PA Bear [MS MVP]" wrote:
><!--coloro:green--><span style="color:green <!--/coloro-->
>> There is a very good chance that you are seeing the effects of a
>> hijackware
>> infection!
>>
>> NB: If you had no anti-virus application installed or the subscription
>> had
>> expired *when the machine first got infected* and/or your subscription
>> has
>> since expired and/or the machine's not been kept fully-patched at Windows
>> Update, don't waste your time with any of the below: Format & reinstall
>> Windows. A Repair Install will NOT help!
>>
>> Microsoft PCSafety provides home users (only) with no-charge support to
>> deal with malware infections such as viruses, spyware (including unwanted
>> software), and adware.
>>
>>
>> Otherwise...
>>
>> 1. See if you can download/run the MSRT manually:
>>
>>
>> NB: Run the FULL scan, not the QUICK scan! You may need to download the
>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>> machine and rename it to SCAN.EXE before running it.
>>
>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>> (only!)
>> in Safe Mode with Networking, if need be:
>>
>>
>> 2b. Vista or Win7=> Run this scan instead:
>>
>>
>> 3. Run a /thorough/ check for hijackware, including posting requested
>> logs
>> in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware:
>> •
>>
>> •
>> •
>> •
>> •
>>
>> **Chances are you will need to seek expert assistance in
>> ,
>> ,
>> ,
>> ,
>> or other appropriate forums.**
>>
>> If these procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> Untit1ed wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
>>> Suddenly this error started to show up when I am trying to use windows
>>> update. I didn't install anything before it happened.
>>> I tried to search for it, but solutions to restart service, or
>>>
>>> net stop wuauserv
>>> regsvr32.exe wuapi.dll
>>> regsvr32.exe wups.dll
>>> regsvr32.exe wuaueng.dll
>>> regsvr32.exe wucltui.dll
>>> regsvr32.exe MSXML3.dll
>>> regsvr32.exe qmgr.dll
>>> regsvr32.exe qmgrprxy.dll
>>> net start wuauserv
>>>
>>> don't solve my problem.
>>>
>>> Please help.<!--colorc--><!--/colorc-->
>>
>> . <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->